[{"id":479061,"firstName":"samuel","lastName":"Hill","titleText":"Client advisor","emailTxt":"samh@bmwofeugene.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/3e2aac152fbb.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479068,"firstName":"Ashley","lastName":"Wood","titleText":"Service advisor","emailTxt":"ashleyw@bmwofeugene.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/1fa3231fcb32.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":479055,"firstName":"Alvaro","lastName":"Valle","titleText":"Client advisor/finance manager","emailTxt":"alvarov@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/4d7ed447eaf3.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":429531,"personPtyId":37192208,"firstName":"Adam","lastName":"Murray","titleText":"GM","emailTxt":"adamm@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/2ee6368a3bcd.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":496956,"personPtyId":39573359,"firstName":"Richard","lastName":"Schutt","titleText":"GSM","emailTxt":"Richards@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/f1406c582623.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":479065,"personPtyId":37199757,"firstName":"Christian","lastName":"Krieves","titleText":"Internet manager","emailTxt":"christiank@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/c844a9110097.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479069,"firstName":"Greg","lastName":"Mckenney","titleText":"Service Advisor","emailTxt":"gregm@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/a01eba105728.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":479067,"firstName":"Scott","lastName":"Farmer","titleText":"Service Manager","emailTxt":"scottf@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/ebc38b5384ef.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":479711,"personPtyId":37791595,"firstName":"Debra","lastName":"Long","titleText":"Client advisor","emailTxt":"Debral@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/c52f65c6132d.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479064,"firstName":"Andrew","lastName":"Conradt","titleText":"BMW genius","emailTxt":"andrewc@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/bfee5e89bd3e.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479070,"firstName":"Joe","lastName":"Wheeler","titleText":"Parts Manager","emailTxt":"joew@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/9b496e55012a.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":479063,"firstName":"Brad","lastName":"Mason","titleText":"Client advisor","emailTxt":"bradm@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/5e535ebad43e.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479057,"firstName":"Edward","lastName":"Dorman","titleText":"Finance manager","emailTxt":"edwardd@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/61e31ec00aa4.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":496965,"firstName":"Emily","lastName":"Loper","titleText":"Internet sales","emailTxt":"Emilyl@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":479071,"firstName":"Jared","lastName":"Partridge","titleText":"Parts Advisor","emailTxt":"jaredp@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d6c4ccb1c41b.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Parts"}]
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

BMW of Eugene Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 5:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2018

About BMW of Eugene

...


At BMW of Eugene, please review our extensive inventory of BMW cars and SAVs, including the BMW 3 Series, X5, and the X1. We work hard to get you into the vehicle you have always wanted. That new BMW is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
27 lifetime reviews. Includes reviews of BMW of Eugene from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 19, 2018

    Full service check up, everyone is great! The service is awesome, just shy of the red carpet pulled out. They also make sure that you are well informed... on all work that is done.

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    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.5) 13 reviews

  • 5.0 out of 5
    September 5, 2018

    Ashley is always so friendly and efficient Every time I get my car serviced it???s always a smooth transition and transaction and appreciate the curtesy... car so much

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.5) 13 reviews

  • 5.0 out of 5
    August 30, 2018

    I was very impressed by the service at BMW of Eugene. Unfortunately, I did not buy my CPO last December at this dealership (I will next time), but they... took care of me in a way that seems to be a rarity. Despite BMW denying an issue that should have been covered under warrenty, they honored it anyway and did the minor repair with no charge to me. Not only have they earned my respect, they saved my impression of BMW. I do love my car, and the service here really was reputable and excellent, as I would expect a BMW dealership should be.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Wheeler

    Parts Manager

    NOT RATED

  • 4.4 out of 5
    August 30, 2018

    Pricing is in the high end of the spectrum, but they do good work and are very customer oriented. They also communicate thoroughly and timely.

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    3.0 out of 5
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    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.5) 13 reviews

  • 5.0 out of 5
    August 16, 2018

    I took my car into the dealership in Eugene in which I had an extended insurance coverage policy, management and the service Department worked diligently... to address my repairs and worked with the insurance company to attain successful result in repairing my vehicle..

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Farmer

    Service Manager

    NOT RATED

  • 5.0 out of 5
    July 20, 2018

    Sometime in June a portion of exterior strip molding disappeared from the side of my 1999 BMW and BMW of Eugene was able to replace it within just a few... days of my phone call. The wait time (one hour) for the work to be done was a little too long but was very forgivable as the total cost of the work was s substantially less than the quoted phone estimate. Thank you BMW of Eugene for the happy ending.

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.5) 13 reviews

  • 5.0 out of 5
    July 12, 2018

    The service department personal were very friendly and helpful. The sales people we talked to while waiting were all friendly and ready to help or answer... any questions we had. Overall a great experience. We will definitely come back for future service as needed.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    samuel Hill

    Client advisor

    (5.0) 5 reviews

    Scott Farmer

    Service Manager

    NOT RATED

  • 5.0 out of 5
    June 25, 2018

    Our financials are in a word, complicated. As a business owner sometimes things are challenging when it comes to fleet sales and business leases. This... team stuck with me for the whole ride, and got me squared away. A+

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    samuel Hill

    Client advisor

    (5.0) 5 reviews

    Alvaro Valle

    Client advisor/finance manager

    NOT RATED

  • 5.0 out of 5
    June 23, 2018

    After an online chat with the sales department we were trading our old car the same day. They treated us well, respected our time, made our kids comfortable... while waiting and gave a fair value for our trade. Even the extended warranty was a great deal on a used car. We will definitely go back in then future.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christian Krieves

    Internet manager

    NOT RATED

    Debra Long

    Client advisor

    NOT RATED

  • 4.8 out of 5
    June 22, 2018

    Great service! Love that they give me a loaner car and clean it when they are done ! Very easy to make an appointment Service is done when they say....

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.5) 13 reviews

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