[{"id":429531,"personPtyId":37192208,"firstName":"Adam","lastName":"Murray","titleText":"GM","emailTxt":"adamm@bmwofeugene.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/2ee6368a3bcd.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":479061,"firstName":"samuel","lastName":"Hill","titleText":"Client advisor","emailTxt":"samh@bmwofeugene.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/3e2aac152fbb.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479068,"firstName":"Ashley","lastName":"Wood","titleText":"Service advisor","emailTxt":"ashleyw@bmwofeugene.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/1fa3231fcb32.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":496956,"personPtyId":39573359,"firstName":"Richard","lastName":"Schutt","titleText":"GSM","emailTxt":"Richards@bmwofeugene.com","combinedEmpAvgRatingNbr":4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/f1406c582623.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":479055,"firstName":"Alvaro","lastName":"Valle","titleText":"Client advisor/finance manager","emailTxt":"alvarov@bmwofeugene.com","combinedEmpAvgRatingNbr":2.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/4d7ed447eaf3.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":479711,"personPtyId":37791595,"firstName":"Debra","lastName":"Long","titleText":"Client advisor","emailTxt":"Debral@bmwofeugene.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/c52f65c6132d.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479057,"firstName":"Edward","lastName":"Dorman","titleText":"Finance manager","emailTxt":"edwardd@bmwofeugene.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/61e31ec00aa4.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":479063,"firstName":"Brad","lastName":"Mason","titleText":"Client advisor","emailTxt":"bradm@bmwofeugene.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/5e535ebad43e.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479065,"personPtyId":37199757,"firstName":"Christian","lastName":"Krieves","titleText":"Internet manager","emailTxt":"christiank@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/c844a9110097.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479069,"firstName":"Greg","lastName":"Mckenney","titleText":"Service Advisor","emailTxt":"gregm@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/a01eba105728.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":479067,"firstName":"Scott","lastName":"Farmer","titleText":"Service Manager","emailTxt":"scottf@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/ebc38b5384ef.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":479064,"firstName":"Andrew","lastName":"Conradt","titleText":"BMW genius","emailTxt":"andrewc@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/bfee5e89bd3e.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479070,"firstName":"Joe","lastName":"Wheeler","titleText":"Parts Manager","emailTxt":"joew@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/9b496e55012a.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":496965,"firstName":"Emily","lastName":"Loper","titleText":"Internet sales","emailTxt":"Emilyl@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":479071,"firstName":"Jared","lastName":"Partridge","titleText":"Parts Advisor","emailTxt":"jaredp@bmwofeugene.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d6c4ccb1c41b.jpg","drDealerId":17408,"certifiedEmployee":false,"deptDscrp":"Parts"}]
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

BMW of Eugene Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 5:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2018

About BMW of Eugene

...


At BMW of Eugene, please review our extensive inventory of BMW cars and SAVs, including the BMW 3 Series, X5, and the X1. We work hard to get you into the vehicle you have always wanted. That new BMW is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
32 lifetime reviews. Includes reviews of BMW of Eugene from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 27, 2018

    We had a great experience. All of the staff that we encountered (sales, finance, services & parts) were professional, friendly, and service oriented. ... They were happy to answer all my questions about buying, driving, and maintaining an electric car. I was so relaxed, I suppose I forgot to do the normal due diligence for buying a used car. But in retrospect, I don???t mind at all. We got a wonderful certified preowned vehicle with a great warranty.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Debra Long

    Client advisor

    NOT RATED

    Edward Dorman

    Finance manager

    NOT RATED

  • 5.0 out of 5
    November 25, 2018

    Friendly staff. Very clean showroom. Attention to detail. From the call to schedule the appointment, to checking in, etc., the entire process was painless... and efficient.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2018

    The staff was very polite and effective when I needed to have the recall work done on a 328. The work was done within the time specified and a loaner was... provided.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.6) 14 reviews

  • 5.0 out of 5
    October 12, 2018

    I dealt with Al in looking at a particular car I was interested in buying. He could not have been more responsive in answering my questions fully and... candidly, and he got back to me immediately with information I had requested and he had to obtain. Friendly, professional and extremely helpful...you couldn't ask for better service

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alvaro Valle

    Client advisor/finance manager

    (2.8) 5 reviews

  • 5.0 out of 5
    September 18, 2018

    Full service check up, everyone is great! The service is awesome, just shy of the red carpet pulled out. They also make sure that you are well informed... on all work that is done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.6) 14 reviews

  • 5.0 out of 5
    September 5, 2018

    Ashley is always so friendly and efficient Every time I get my car serviced it???s always a smooth transition and transaction and appreciate the curtesy... car so much

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.6) 14 reviews

  • 5.0 out of 5
    August 29, 2018

    I was very impressed by the service at BMW of Eugene. Unfortunately, I did not buy my CPO last December at this dealership (I will next time), but they... took care of me in a way that seems to be a rarity. Despite BMW denying an issue that should have been covered under warrenty, they honored it anyway and did the minor repair with no charge to me. Not only have they earned my respect, they saved my impression of BMW. I do love my car, and the service here really was reputable and excellent, as I would expect a BMW dealership should be.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Wheeler

    Parts Manager

    NOT RATED

  • 4.0 out of 5
    August 29, 2018

    Pricing is in the high end of the spectrum, but they do good work and are very customer oriented. They also communicate thoroughly and timely.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.6) 14 reviews

  • 5.0 out of 5
    August 16, 2018

    I took my car into the dealership in Eugene in which I had an extended insurance coverage policy, management and the service Department worked diligently... to address my repairs and worked with the insurance company to attain successful result in repairing my vehicle..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Farmer

    Service Manager

    NOT RATED

  • 5.0 out of 5
    July 20, 2018

    Sometime in June a portion of exterior strip molding disappeared from the side of my 1999 BMW and BMW of Eugene was able to replace it within just a few... days of my phone call. The wait time (one hour) for the work to be done was a little too long but was very forgivable as the total cost of the work was s substantially less than the quoted phone estimate. Thank you BMW of Eugene for the happy ending.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ashley Wood

    Service advisor

    (4.6) 14 reviews

View More Reviews