BMW of Eugene

Full service check up, everyone is great! The service is awesome, just shy of the red carpet pulled out. They also make sure that you are well informed... on all work that is done.

Ashley is always so friendly and efficient Every time I get my car serviced it???s always a smooth transition and transaction and appreciate the curtesy... car so much

I was very impressed by the service at BMW of Eugene. Unfortunately, I did not buy my CPO last December at this dealership (I will next time), but they... took care of me in a way that seems to be a rarity. Despite BMW denying an issue that should have been covered under warrenty, they honored it anyway and did the minor repair with no charge to me. Not only have they earned my respect, they saved my impression of BMW. I do love my car, and the service here really was reputable and excellent, as I would expect a BMW dealership should be.

Pricing is in the high end of the spectrum, but they do good work and are very customer oriented. They also communicate thoroughly and timely.

I took my car into the dealership in Eugene in which I had an extended insurance coverage policy, management and the service Department worked diligently... to address my repairs and worked with the insurance company to attain successful result in repairing my vehicle..

Sometime in June a portion of exterior strip molding disappeared from the side of my 1999 BMW and BMW of Eugene was able to replace it within just a few... days of my phone call. The wait time (one hour) for the work to be done was a little too long but was very forgivable as the total cost of the work was s substantially less than the quoted phone estimate. Thank you BMW of Eugene for the happy ending.

The service department personal were very friendly and helpful. The sales people we talked to while waiting were all friendly and ready to help or answer... any questions we had. Overall a great experience. We will definitely come back for future service as needed.

Our financials are in a word, complicated. As a business owner sometimes things are challenging when it comes to fleet sales and business leases. This... team stuck with me for the whole ride, and got me squared away. A+

After an online chat with the sales department we were trading our old car the same day. They treated us well, respected our time, made our kids comfortable... while waiting and gave a fair value for our trade. Even the extended warranty was a great deal on a used car. We will definitely go back in then future.

Great service! Love that they give me a loaner car and clean it when they are done ! Very easy to make an appointment Service is done when they say....