Reviews
Write a reviewThank you for the car service!
James was a great help today getting my car serviced and had me back on the road in no time! I also appreciated the shuttle service and the nice drivers so I didn't have to wait there.
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Not the best experience
Complimentary wash and vacuum was not performed. Service Dept needs someone answering the phone who knows what they are doing. My previous experience was better.
Thank you for bringing this to my attention. I apologize for what you encountered with your recent service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at jpierce@tulsabmw.com. I look forward to speaking with you. Jason Pierce General Manager
Best anywhere
I’ve used BMW of Tulsa’s service department for years. After trying a couple of after market places where I got what I paid for, I came back to the best. They take excellent care of me and my wife, repairs are done on time and if a surprise happens they communicate well. I would recommend BMW of Tulsa’s Service Department to any BMW owner. Taylor and Andrew take pride in their work and I feel appreciated.
Thank you for the review, Jack! We are very happy to hear that our team treated you well and was able to help you with your service visit.
Tech video describing inspection
Had my car serviced. They keep you updated through text messaging, which is very convenient. They also sent a video describing a through walk through of things they checked. That was really nice.
Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!
Great Customer Service…Very Helpful
They have great customer service. Andrew Mercer and Taylor Hawkins are super nice and will keep you updated via text and video service I have never had a bad experience there. Very friendly and service oriented. Great job!
Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!
Had my car detailed and oil changed. Great!
Wonderful Job. Everyone nice and take great care of you. The work is top notch. I’d recommend this place to anyone. BMW is all I drive. Reliable and dependable.
Thank you for the review, Karen! We are very happy to hear that our team treated you well and was able to help you with your service visit.
Great BMW service
Robert was very attentive and helpful!! Only one negative for me was the car wasn’t cleaned up from the techs. I had to get black stuff off seats etc. otherwise good experience. Thank You.
Thank you for your kind words! We are thrilled that you had a pleasant service visit.
Mike Whitney superior customer service
Got my Jeep serviced here since the Jeep dealership service has been lacking. Mike went above and beyond in servicing my vehicle. Great expertise and the best customer service I have ever experienced. Thank you, he made a customer for life.
Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Andrew Goff is the best service advisor
Andrew Goff was very knowledgeable , polite, and made sure the experience was easy and pleasant. He did everything he said he would do and the car was finished earlier than expected. Andrew is the best!
Thank you for your kind words for Andrew, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!
Best ever service advisor and dealership!
Andrew Mercer so far, has been one of the best service representatives I’ve experienced (several decades of auto ownership). He responds quickly and is truly service minded. I invested in the maintenance plan which basically paid for itself this first service. I’m a fan…of Andrew Mercer and BMW of Tulsa!
Thank you Cheri for your kind words for Andrew! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!