Reviews
Salesman Marco was very professional and knowledgeable
Salesman Marco was very professional and knowledgeable about the X5 that we were looking for. The BMW Tulsa website however was not very helpful and had some incorrect data.
Salesman Marco was very professional and knowledgeable
Salesman Marco was very professional and knowledgeable about the X5 that we were looking for. The BMW Tulsa website however was not very helpful and had some incorrect data.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great visit for an oil change.
Great visit for an oil change. My service advisor was prompt, scheduled everything efficiently, and got me in and out in a reasonable amount of time. The dealership was clean, had coffee, and a big screen TV to watch. Everything felt like in premium experience ves when I take my domestic cars in for oil change.
Great visit for an oil change.
Great visit for an oil change. My service advisor was prompt, scheduled everything efficiently, and got me in and out in a reasonable amount of time. The dealership was clean, had coffee, and a big screen TV to watch. Everything felt like in premium experience ves when I take my domestic cars in for oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are so happy to read such a great review about BMW of Tulsa! Please let us know if there is anything else we can do for you; we are more than happy to help!
Miguel was absolutely wonderful!
Miguel was absolutely wonderful! Great service and such a professional pleasant young man. I was impressed.
Miguel was absolutely wonderful!
Miguel was absolutely wonderful! Great service and such a professional pleasant young man. I was impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Prompt and courteous customer service with loaner cars
Prompt and courteous customer service with loaner cars and convenient waiting area. Overall a great place to buy or take your car for repairs.
Prompt and courteous customer service with loaner cars
Prompt and courteous customer service with loaner cars and convenient waiting area. Overall a great place to buy or take your car for repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your positive review! Thank you, and have a fantastic day!
Great service.
Great service. Super quick warranty repair. Mario at the desk was helpful and had great communication. 10/10 would recommend!
Great service.
Great service. Super quick warranty repair. Mario at the desk was helpful and had great communication. 10/10 would recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Niki, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
Not sure about the quality, need some time to test.
Not sure about the quality, need some time to test... the person who cashed us out at the counter was extremely rude. To taking to long ringing our card, suspicious. To the same individual asking my companion to sign multiple times for what? Refusing to give us what they inspected, totally misleading. We paid over $400. dollars and should be given what they see or what they checked there and Not texted or emailed later...
Not sure about the quality, need some time to test.
Not sure about the quality, need some time to test... the person who cashed us out at the counter was extremely rude. To taking to long ringing our card, suspicious. To the same individual asking my companion to sign multiple times for what? Refusing to give us what they inspected, totally misleading. We paid over $400. dollars and should be given what they see or what they checked there and Not texted or emailed later...
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. Our team aims to provide excellent service, and we regret that the interaction with the person who assisted you at the counter was not satisfactory. We take your comments seriously and will address this with our staff to ensure this doesn't happen again. Regarding the issues you mentioned with the service and inspection process, we would love the opportunity to better understand what happened. Please feel free to reach out to our service manager directly at dmartin1@group1auto.com so we can investigate further and work towards a solution. We appreciate your feedback, and we hope to have the chance to make things right. Chad Milow General Manager
My experience buying a BMW was much easier than any
My experience buying a BMW was much easier than any vehicle I have ever bought. Our salesperson, Marco, was outstanding. He knew his products and maintained a very professional image. The big surprise was how quick and easy the finance portion was handled. Less than 10 minutes and we were done and out the door. The best way to describe the BMW experience is OUTSTANDING.
My experience buying a BMW was much easier than any
My experience buying a BMW was much easier than any vehicle I have ever bought. Our salesperson, Marco, was outstanding. He knew his products and maintained a very professional image. The big surprise was how quick and easy the finance portion was handled. Less than 10 minutes and we were done and out the door. The best way to describe the BMW experience is OUTSTANDING.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is my first BMW and it has been the best buying
This is my first BMW and it has been the best buying experience I have ever had. The staff was great. Marco was the first salesperson I didn’t want to punch before the transaction was complete. The sales manager and the finance director were great as well. Our transaction was smooth and easy, not at all like any other dealership we have dealt with. I highly recommend the brand and BMW of Tulsa.
This is my first BMW and it has been the best buying
This is my first BMW and it has been the best buying experience I have ever had. The staff was great. Marco was the first salesperson I didn’t want to punch before the transaction was complete. The sales manager and the finance director were great as well. Our transaction was smooth and easy, not at all like any other dealership we have dealt with. I highly recommend the brand and BMW of Tulsa.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent working with the Sales and Financial team.
Excellent working with the Sales and Financial team. We were very happy with the experience. Daniel Clark client advisor was excellent to work with and Todd Montgomery was so informative about the maintenance of our new car and helpful with future dealings with BMW of Tulsa. My wife and I also appreciate Aiden for his insight into operating the electronics of our new vehicle.
Excellent working with the Sales and Financial team.
Excellent working with the Sales and Financial team. We were very happy with the experience. Daniel Clark client advisor was excellent to work with and Todd Montgomery was so informative about the maintenance of our new car and helpful with future dealings with BMW of Tulsa. My wife and I also appreciate Aiden for his insight into operating the electronics of our new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Worked hard to earn my business!
Worked hard to earn my business! The manager, the sales person and the finances officer were honest and professional.
Worked hard to earn my business!
Worked hard to earn my business! The manager, the sales person and the finances officer were honest and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!