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BMW Of Tulsa

(758 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award
New (918) 948-9718 (918) 948-9718
Used (918) 992-6596 (918) 992-6596
Service (918) 720-0861 (918) 720-0861

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW Of Tulsa from DealerRater.

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Great customer service highly recommend, they did not

Great customer service highly recommend, they did not hassle me into a sale the transaction went well and I had the best sales experience ever

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Marcus, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

The repair service is so bad.

The repair service is so bad. His name is Miguel. He works at BMW of Tulsa. He didn?t answer my calls nor reply my questions. When I arrived there, he didn?t finish the repair yet. And he showed no respect to me. In addition, the other staffs laughed at us. I want to complain about it! Please do some actions to prevent this happening again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me so we can discuss this further. Chad Milow General Manager cmilow@tulsabmw.com

Considering I am new to Tulsa and I used to impeccable

Considering I am new to Tulsa and I used to impeccable service from Bmw Northlake, Charlotte, North Carolina and pleased to say so far the service has been great, especially since they have the new facility open

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I experienced great customer service with fast turn

I experienced great customer service with fast turn around time. The repair was top notch. The employees were very helpful and courteous. The facilities we very nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Johnny, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

my car on February got towed to bmw Tulsa I I had a

my car on February got towed to bmw Tulsa I I had a fantastic experience thanks to Miguel’s outstanding customer service. He was professional, knowledgeable, and made sure everything was handled smoothly from start to finish. It’s clear he genuinely cares about the customers and goes the extra mile to make the service process stress-free. Definitely a great asset to the team—thank you, Miguel! However, I did have a less pleasant interaction with another service advisor during a today visit. Unfortunately, they came across as rude and dismissive, which was disappointing and not what I expect from a premium dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I called for an appointment to get new tires, and I

I called for an appointment to get new tires, and I needed a loaner. Got there, and there was NO record of me making an appointment!! So, whoever I spoke to screwed up!!! BUT, the guys at Tulsa BMW got it taken care of. I got a loaner, and was able to pick my car up later in the day. Thank you for taking good care of me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! Please don't hesitate to reach out if there's anything additional we can do for you.

Brice was a great Service Advisor.

Brice was a great Service Advisor. Was able to answer all my questions. I have dealt with him before and was always pleasant. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kimberly, thank you for your kind review; we are happy to pass along your comments to Brice here at BMW of Tulsa! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I was Treated poorly at the service desk.

I was Treated poorly at the service desk. The Appointment took much longer than needed. Very high cost for poor customer care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out so we can work toward a resolution. Chad Milow General Manager cmilow@tulsabmw.com

Excellent service and communication.

Excellent service and communication. Bailee was very helpful and accomplished all service. Easy to approve repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Great experience at BMW dealership!

Great experience at BMW dealership! Friendly staff, smooth process, and a fantastic selection of cars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.