Reviews
Bailey always takes great care of me.
Bailey always takes great care of me.. he is very genuine and I trust his suggestions.. I had a great experience as always.. the dealership beautiful with the new remodel.. Thank you BMW..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. We hope to see you soon!
I found my dream car at the local BMW-dealership.
I found my dream car at the local BMW-dealership. The staff was friendly, knowledgeable, and transparent. No pressure, fair price, smooth process?drove off thrilled!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
The employees were nice, kind and respectful of their
The employees were nice, kind and respectful of their customers patient while working with them. Making sure that they understand everything: giving them an estimate of the bill before things are done; so the client knows approximately what they will pay before the job is done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about BMW of Tulsa! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent work, customer matters to them.
Excellent work, customer matters to them. Was quick and convenient, price was reasonable as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
Nice place.
Nice place. The people there are friendly and very professional. Always pleased with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They had my car for 3 weeks.
They had my car for 3 weeks. I had to call and have to leave messages for updates. Rarely returned my call. Then charged me more than my deductible. The customer service is nonexistent. Asked for a manager to call me and never heard from them. I will find a different place to take my vehicle. Their service makes me regret getting a BMW.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Chad Milow General Manager cmilow@tulsabmw.com
I brought in my vehicle for an oil change and spark plug
I brought in my vehicle for an oil change and spark plug replacement. The front desk staff was easy to work with and the mechanics sent a detailed report of the inspection. I feel confident taking my vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have never had a bad experience with the service
I have never had a bad experience with the service department. They squeezed me in, had the best driver to take me to and from work, and were so quick!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I always have a great experience when using their service
I always have a great experience when using their service department, but was duped into buying an expensive extended warranty by an unscrupulous salesman. The 5 year warranty sounded like a good deal, especially when the salesman confirmed it was valid for 5 years from my purchase of the used car and not extension of the original BMW warranty from new. I should have checked the small print, but my bad!. I later found it was only an extension of the original warranty and I'd paid $7,000 for a 10 month warranty. Lesson learned! Check the small print and never trust a car salesmen's word.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me at cmilow@tulsabmw.com so we can discuss this further. Chad Milow General Manager
I was extremely pleased with the service, especially
I was extremely pleased with the service, especially Christopher. He treated me with dignity and respect. Answered only the questions he knew and referred
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mary, thanks for your praise and kind comments about Christopher. We are always more than happy to assist you if anything else comes up. Take care!