BMW Of Tulsa

Bailee and Brice were great, we had zero issues. I like the automated texts for updates, and we also appreciate the shuttles to/from the dealership. I'm sure I always ask a few questions I should know the answers to, but they patiently explain it anyways.

This was our first experience with this dealership. Our service guy was very friendly and willing to help. However, it is very hard to reach anybody when I have questions. We took a car in for service, when we went to pick it up, they had lost the key. Still haven’t heard if the key was found. Our experience with the service department and our technician was very good but the loss of the key and not hearing anything about it has been a real inconvenience.

When we ordered this car in Q4 of 2024 sales were being conducted in a crowded trailer. This was chaotic and made it difficult to understand what options were available and how they functioned. Thank God for You Tube cause the dealership offered little support. For example, we just brought it in to see why the ventilated seats weren’t ventilating. We never feel anything. Your service dept says the car must run for a while to cool the cabin before you will feel it. Nope you never feel it. So your sales staff should say this button turns on the ventilated seats but it doesn’t start working until the cabin cools off, and you’ll never feel any air movement.

I was pre-approved through my bank and had selected the vehicle I wanted on their website and completed the application, the night before. I went in the next morning and when they looked up my information, made things quick and simple. I was out with a purchase and trade-in, in under 2 hours (and a part of that time was then detailing the purchased vehicle).

Great service with Staff “Baille” that is knowledgeable and very businesslike. Excellent Mtce./Mechanics that always are very efficient and timely. Everyone is always working to keep my 540i, the Ultimate Driving Machine the Best working condition!

My Service Advisor, Brice, takes very good care of my 2018 X5. I am at 100,000 and expect that I will be enjoying my vehicle for years.

I get the best service from BMW of Tulsa!! Everyone from the service advisor to the young men that shuttled me to and from the dealership, were professional, friendly and made car repairs so much more tolerable. I actually enjoy the people at BMW of Tulsa! Jonathan is the best!!

Professional staff, right to business. Fair deal, with no surprises. Courteous folk top to bottom

On time. Helpful. Professional. Bryce is great! I don’t need 15 words to say what needs to be said.

Unacceptable service person name Jonathan. When he couldn't help me, he told me that was just life. He also said that if I use Bmw in Oklahoma City, it would be worse. I supposed to make him look good.