Reviews
David Billman and Trent Mendenhall are amazing.
David Billman and Trent Mendenhall are amazing. Always there to help and assist you. Love BMW
David Billman and Trent Mendenhall are amazing.
David Billman and Trent Mendenhall are amazing. Always there to help and assist you. Love BMW
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was great The BMW staff took care of
Everything was great The BMW staff took care of everything extremely well from making appt, to servicem to transportation back and forth.
Everything was great The BMW staff took care of
Everything was great The BMW staff took care of everything extremely well from making appt, to servicem to transportation back and forth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is lovely to hear that everything went smoothly during your visit to BMW of Anchorage! Our team takes pride in providing seamless service, from scheduling to transportation. We appreciate your feedback and look forward to assisting you again in the future!
It is always a pleasure to deal with the people who work
It is always a pleasure to deal with the people who work there, especially my service advisor, Trent, and the person who sold me my car, Phyllis. Whenever I need to know something or need some advice even the staff in the parts department has been helpful.
It is always a pleasure to deal with the people who work
It is always a pleasure to deal with the people who work there, especially my service advisor, Trent, and the person who sold me my car, Phyllis. Whenever I need to know something or need some advice even the staff in the parts department has been helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our team at BMW of Anchorage! We're delighted to hear that Trent, Phyllis, and the parts department have been so helpful. We look forward to continuing to assist you in the future!
Outstanding service all around.
Outstanding service all around. From the service front desk to the mechanics. Friendly and knowledgeable!
Outstanding service all around.
Outstanding service all around. From the service front desk to the mechanics. Friendly and knowledgeable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear you had such a positive experience, Amy! The team at BMW of Anchorage truly sounds like they went above and beyond for you. If you need anything else, feel free to reach out. Hope to see you again soon!
Consistent, thorough, mindful, courteious, conscientious,
Consistent, thorough, mindful, courteious, conscientious, complete, flexible, astute, problem solving, good follow through, fair, supportive.
Consistent, thorough, mindful, courteious, conscientious,
Consistent, thorough, mindful, courteious, conscientious, complete, flexible, astute, problem solving, good follow through, fair, supportive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to hear that our team at BMW of Anchorage met your expectations with such a comprehensive service. We appreciate your support and look forward to assisting you again in the future!
This dealership is swift and efficient.
This dealership is swift and efficient. Love the loaner program and ended up buying one!
This dealership is swift and efficient.
This dealership is swift and efficient. Love the loaner program and ended up buying one!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that your experience at BMW of Anchorage was both swift and efficient! We're glad you were able to take advantage of the loaner program and find the perfect vehicle. We hope you enjoy your new BMW and look forward to assisting you again in the future!
Scheduled an appointment for a lifetime oil change, I had
Scheduled an appointment for a lifetime oil change, I had to schedule the appointment a week and a half in advance Had to wait half a day to find the correct filters for the vehicle that was being worked on. It could’ve been expedited if all the necessary parts were available prior to the appointment.
Scheduled an appointment for a lifetime oil change, I had
Scheduled an appointment for a lifetime oil change, I had to schedule the appointment a week and a half in advance Had to wait half a day to find the correct filters for the vehicle that was being worked on. It could’ve been expedited if all the necessary parts were available prior to the appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We understand how frustrating it can be to wait longer than expected, especially when scheduling in advance. Your experience is important to us, and we will be reviewing this concern to see how we can improve our process. If you'd like to discuss this further, please feel free to reach out. Best, Nicolas Tapafua - Service Manager - 907-646-7546
Thank you!
Thank you!!! Love the Saturday appointment. It just so convenient to get it done on that day
Thank you!
Thank you!!! Love the Saturday appointment. It just so convenient to get it done on that day
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you love the Saturday appointment option! It's great that the convenience worked well for you. Thank you for choosing BMW of Anchorage, and we look forward to seeing you again soon!
The staff was friendly, and I appreciated that they lent
The staff was friendly, and I appreciated that they lent me a vehicle while mine was being repaired.
The staff was friendly, and I appreciated that they lent
The staff was friendly, and I appreciated that they lent me a vehicle while mine was being repaired.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were more than happy to accommodate you during your service. Thanks for taking the time to share your wonderful experience at BMW of Anchorage!
Trent has been my service advisor.
Trent has been my service advisor. He is very friendly, professional and courteous. Love that the technician takes videos and sends to the customer.
Trent has been my service advisor.
Trent has been my service advisor. He is very friendly, professional and courteous. Love that the technician takes videos and sends to the customer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Linda, it’s great to hear that Trent has provided you with friendly and professional service at BMW of Anchorage! The technician videos are definitely a great touch for transparency. We appreciate your kind words and look forward to assisting you again!