BMW of Anchorage

I can't even to begin to tell you how amazing this dealership is. I came to buy a used car and didn't think anything was wrong with the car. They went... through the car front to back to make sure everything was satisfactory and replaced before I drive off the lot. Never have I found a dealer that would do that with a used car! WOW amazing service.

The service manager, Don, was great ...patient, knowledgeable, courteous ....he spent nearly 30 minutes on the phone with the Allstate glass guy who led... us around in ever tightening circles until we just gave up and paid the charge.

We just recently bought a new to us Ford 2010 from BMW of Anchorage. A gal by the name of Ryen Richards helped us buy the perfect truck for our family.... She made the whole process painless and easy with the best friendliest attitude! Well done and thank you!

Good experience with Dealer and car since the purchase in 2014!

The service department exceeded my expectations on what I was looking for in preventative maintenance. My 2009 135i runs a lot smoother and shifts better... than before. There was also a smell of burnt anti-freeze when shutting down the vehicle that is now gone. I'm happy with what they have done.

I recommend all my friends to see my friends at BMW. Mark, Phyllis, Kurt, and the service guys are so great! They enjoy my M series rig just as much... as I do and they don't get to drive it!

Landon was very good about getting parts ordered and vehicle done quickly.

I schdeuled an appt for 5/30. Dropped off car on evening of 5/29. I called at 5:15 pm on 5/30. Landon said they didn't touch the car and it wouldn't... be done until 5/31. I changed my work schedule and had arranged a ride to pick a car. A CALL WOULD HAVE BEEN NICE TELLING THAT MY CAR WOULD NOT BE READY MUCH EARLIER IN THE DAY. I picked up car 5/31 and no other apologies were given. Really not happy with service. Also, i asked car to be washed -it was not cleaned that well. not a good experience.

Employees are very friendly. I have a lifetime oil change plan, so I can't complain too much, but the wait times for the service to complete is anywhere... from 2-5 hours.

Alan, in your service dept is great to work with. If he doesnt know the answer to a question he will find someone that does have the answer. I have never... had a problem with the work that the mechanics perform. Overall I am very pleased with the BMW dealership. Everyone has always been very helpful and courteous.