Reviews
Scheduled service
Dan and team are always very helpful. Dan takes the time to walk me through everything that’s done & needs to be done. Also really appreciate the shuttle service. Super convenient!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Department
Dave in the service department was very communicative and helpful. The team fixed everything I needed, and did a good job. Loaner a big plus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
Our experience purchasing our used 328i was very smooth, informative, and relaxing. The test drive was also very informative and all our questions were answered.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Flexible and customer focused
I brought my vehicle in for 2 hours of scheduled maintenance under warranty, but learned that a more extensive 4.5 hr maintenance was indicated as needed by the FOB (but still all covered by warranty). I was willing to wait in the dealership for 2 hrs, but 4.5+ hrs was going to really mess up my day. Unfortunately, they didn't have any loaners available, but instead of stranding me for 4.5 hrs they were nice enough to provide a rental car for me free of charge. This allowed me to complete the other tasks I needed to do before the end of the day. They did this without fuss or hesitation. Great flexibility and customer service on Kuni BMW's part. Kudos to Grant, my Kuni representative!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and a chair massage to boot!
Great job Kuni BMW on my 10,000 mile service! Grant my service advisor was awesome! Hung out in the cool as in cool temp waiting area to escape heat and had great snacks that they provide. Please keep the lady doing chair massage. She is great!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service at Kuni
My service experience was great at Kuni. Priscilla was very helpful and professional. She went out of her way to make sure I was taken care of. I will definitely be returning. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
10K service
Service was excellent car was completed before stated time. Service advisor was great was a pleasure to work with!!! Definitely a good experience and highly recommend Kuni BMW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
good experience for regular service
I had a good experience for my car regular service. I'm satisfied with the treatment and result. I will come back for future service and strong recommend to this place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Repair issues
Took care of my X3 in a timely and professional manner Grant did a great job keeping me informed Nice to have a loaner car available
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Great service. Friendly . They have always been amazing. Would only take my car there for service. I cant say enough about my experience there. They are the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair