Reviews
Good communication at the service center, step by step
Good communication at the service center, step by step what service the car need it, Great customer service by service advisor Jordan.
Good communication at the service center, step by step
Good communication at the service center, step by step what service the car need it, Great customer service by service advisor Jordan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aleyda, we're delighted to hear that Jordan and our service team at BMW of Cincinnati North provided you with excellent communication and customer service. Thanks for sharing your experience!
We always have had great service.
We always have had great service. Thanks Cheyenne for getting us in and out at our convenience
We always have had great service.
We always have had great service. Thanks Cheyenne for getting us in and out at our convenience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your review means a lot to us! Thank you for choosing BMW of Cincinnati North.
Kaitlin is the best service manager.
Kaitlin is the best service manager. She is so helpful and knowledgeable. She’s an asset to BMW of Cincinnati North and she’s the reason I continue to get my car serviced there!
Kaitlin is the best service manager.
Kaitlin is the best service manager. She is so helpful and knowledgeable. She’s an asset to BMW of Cincinnati North and she’s the reason I continue to get my car serviced there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jacqueline, we're delighted to hear that Kaitlin's expertise and service keep you coming back to BMW of Cincinnati North! Thank you for your kind words.
Service is not as good as the cars.
Service is not as good as the cars. Not focused on the customer’s needs
Service is not as good as the cars.
Service is not as good as the cars. Not focused on the customer’s needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry that you were not satisfied with your experience. We would really appreciate your feedback, and we'd like the opportunity to discuss your visit further. Would you consider contacting us? Thank you, The Team at BMW of Cincinnati North - (513) 782-1122
Properly diagnosed issue with my BMW X5.
Properly diagnosed issue with my BMW X5. Repaired in a timely manner at a fair price.
Properly diagnosed issue with my BMW X5.
Properly diagnosed issue with my BMW X5. Repaired in a timely manner at a fair price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The team at BMW of Cincinnati North loves seeing great reviews! Thank you, Matt!
Tyler made the buying process so easy.
Tyler made the buying process so easy. Found the car online and Tyler took care of everything before i arrived and i was on my way in my X4 ultimate machine in no. Nice working with the dealership and would certainly give them a 5
Tyler made the buying process so easy.
Tyler made the buying process so easy. Found the car online and Tyler took care of everything before i arrived and i was on my way in my X4 ultimate machine in no. Nice working with the dealership and would certainly give them a 5
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bruce, we're delighted to hear that Tyler made your experience at BMW of Cincinnati North smooth and efficient. Enjoy every moment in your new X4!
Easy communication with Connor and Sam at BMW.
Easy communication with Connor and Sam at BMW. They made selling a used car and buying a new car easy. Overall smooth interaction, highly recommend!
Easy communication with Connor and Sam at BMW.
Easy communication with Connor and Sam at BMW. They made selling a used car and buying a new car easy. Overall smooth interaction, highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that Connor and Sam made your experience at BMW of Cincinnati North smooth and enjoyable. Thank you for the recommendation, and we hope you're loving your new car!
Great customer service!
Great customer service! They have a top notch service department. I always feel confident they’ll give my vehicle the best care.
Great customer service!
Great customer service! They have a top notch service department. I always feel confident they’ll give my vehicle the best care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Madeline, thank you for your kind words! We're delighted to hear that our service department at BMW of Cincinnati North has earned your confidence. We look forward to continuing to provide top-notch care for your vehicle!
Excellent customer service and qualified mechanics and
Excellent customer service and qualified mechanics and service representatives I recommend cinc BMW Sales service is 👍
Excellent customer service and qualified mechanics and
Excellent customer service and qualified mechanics and service representatives I recommend cinc BMW Sales service is 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, thank you for recommending BMW of Cincinnati North! We're delighted to hear that our customer service and team met your expectations. We appreciate your support!
Beware of mandatory, possibly illegal fees
Tired of dealers like this that add xx mandatory fees for protection packages, nitrogen filled tires, LoJack, ceramic windshield, etc. All these should be OPTIONS not requirements. They should also (some do, most don’t), disclose the amount of the fee and what it’s for on their listing which is wrong, unethical, shady and possibly illegal. What’s ridiculous is if I choose the buy it now option on their website NO FEE shows up for a protection package .
Beware of mandatory, possibly illegal fees
Tired of dealers like this that add xx mandatory fees for protection packages, nitrogen filled tires, LoJack, ceramic windshield, etc. All these should be OPTIONS not requirements. They should also (some do, most don’t), disclose the amount of the fee and what it’s for on their listing which is wrong, unethical, shady and possibly illegal. What’s ridiculous is if I choose the buy it now option on their website NO FEE shows up for a protection package .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase