BMW of Cincinnati North

BMW Cars are awesome, but Jake Sweeney's BMW Cincinnati North has found a way to make what should be a personalized customer experience into a nightmarish... experience. If you like to be ignored, receive poor service, have your car held hostage, returned filthy, and be treated like a annoyance - Jake Sweeney's BMW Cincinnati North is for you! If you expect to be treated with dignity and respect - go elsewhere. Jake Sweeney's BMW Cincinnati North has no respect for the customer, they give partial answers, equivocate, skirt the truth, promise to get back to you and then don't follow up. Once they have your money, the transaction is over until the next time they can ignore you and run your credit card. I would rather pay more elsewhere !

I was and still am a little interested in purchasing an X3. However, during our visit to BMW North, we were shuffled among dealership people. First,... the internet guy; next, the guy who went along for the test drive, and finally, the salesman. The internet person was fine, and so was the person who went along for the test drive. However, I don’t believe the salesman could have spoken any faster, and while we were conversing, there were so many people walking around in the showroom (mostly the dealers service personnel and business personnel), that I quickly lost interest in anything being said. A few days later, I did connect again with the internet guy and ended up making an offer, but we couldn’t come to an agreement. I may go back to Audi.

Couldn't have asked for a better overall experience for buying a BMW. Brad Schultz, my client advisor, was beyond outstanding. He was highly knowledgeable... about the car I was interested in, and gave clear, transparent answers to any questions I had. He truly went above and beyond. It was my first BMW purchase, along with my first Certified Pre-Owned experience. The drive from Cleveland, Ohio wasn't short, but I'd gladly make the 3-hour trip again to do business with BMW of Cincinnati North. Outstanding.

I inquired about a BMW online and was contacted days later. The gentleman didn't even know if that vehicle was still in stock. He was going to check... on it and call me back. In addition, he was going to check with a customer of his to see if there was an interest in selling his 320i white hardtop convertible. That never happened and I still haven't heard a word. I guess they have too much business of is it because I am a female shopping? Hmmmmm

Always provided with timely and efficient service and exceptional help on the sales side with Brad Schultz when purchasing or leasing a new vehicle.

These guys are AWESOME!! I came looking to upgrade my car and find one that would fit into my budget and looking more into a certified pre-owned BMW. I... ended up getting a new model because of their hard work finding something that fits in my budget and makes sense. Thank you Brad, Clay, Nick and Mike for making this happen.

I would like to thank every one at Jake Sweeney BMW Cincinnati, Specially, Clay Moorhead, Nick and Chris, for the time and effort they spend to get the... car I'm looking for. Thank you for explaining all the details which helped me to made the right decision in choosing the right car that fits my needs and my budget. This is my first BMW, but the experience I went through at BMW of Cincinnati will make it the only place I will visit when I'm buying a second one. Thank you so much.

As a busy professional/Mom I needed straightforward 'do the job right the first time' type dealership. Jeff Robinson and Cincy North BMW was the perfect... place for me to buy my car. I love my X1 x35i car! Dr Stenhoff from Columbus, Ohio.

I love cars - and have purchased many over the years. Was looking for my 2nd BMW and I have to say I am impressed the car and the buying experience just... as much. No pressure - but very attentive and Brad listened to all of the things that I was considering when buying this car. I was in a bit of a hurry - and the paperwork process was streamlined and yet I feel I really know all I need to know about the car, post sales advantages and more. I would recommend the dealership, and Brad Schultz to anyone interested in a great car and a very fair deal.

I recently completed my second lease contract with BMW of Cincinnati North. I am thoroughly satisfied; the entire staff is professional and friendly.... Mr. Brad Schultz, Client Advisor, guided me through the selection process, explaining various features since I was upgrading from a 328i to 528i. He put forth considerable effort to locate the right car for my needs. Furthermore, Brad actually determined that I was eligible for a substantial discount through my insurance provider as an incentive offer! If you are in the market for a BMW, Brad Schultz is The Man to See.