BMW of Cincinnati North

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
1134 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 14, 2020

    Brad Schultz was a great representative of your company! Brad was Professional, Knowledgable and took the time to make sure my questions were all addressed.i... am a convert from the BMW store:) Laura Hinkel

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ev...er require automotive assistance in the future, you won¿¿¿t hesitate to reach out to us.Sincerely,The BMW of Cincinnati North Team

  • 5.0 out of 5
    June 12, 2020

    Brad helped me find exactly what I was looking for. He was knowledgeable, efficient and made the process very easy. I love my new x5. Thanks!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the feedback! We are happy to hear about your positive experience at BMW of Cincinnati North, and we are grateful you chose us for your ...automotive needs. We look forward to working with you again in the future!Sincerely,The BMW of Cincinnati North Team

  • January 21, 2019

    BMW of Cincinnati North is an outstanding dealership! The amazing sales team, especially Clay Moorhead, is extremely knowledgeable of the performance of... BMW. Clay Moorhead is professional and patient while providing a sense of fun to buying a car. Clay went out of his way to provide me with continued answers to my many questions without any pressure. BMW of Cincinnati North is defintely a stand out and must visit dealership when in the market for a BMW!

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    Shopped for a new car
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  • 5.0 out of 5
    June 11, 2020

    We have need customers for over 20 years! There is a reason why we keep going back to BMW of North Cincinnati! They have the magic of how to attend to... their customers and their needs in a very professional manner! Excellent service!! Excellent customer care!! They totally have the best interest of serving their customers! We are one happy BMW loyal customer and will continue to do so! Thank you so very much for what you do so well!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review!Sincerely,The BMW of Cincinnati North Team

  • 5.0 out of 5
    June 11, 2020

    Ed Besl is outstanding. He found creative ways to help us finance or new BMW lease. X x x x x x x x x

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    Shopped for a new car
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    Dealer Response

    Paul, thank you for the feedback! We are happy to hear about your positive experience at BMW of Cincinnati North, and we are grateful you chose us for... your automotive needs. We look forward to working with you again in the future!Sincerely,The BMW of Cincinnati North Team

  • 4.0 out of 5
    June 10, 2020

    I visited the dealership to purchase a new Z4 as a second car. I was most impressed with the 2 BMW Genius. I literally asked Caleb if he could sell me... the car. Crystal was very pleasant to work with and we definitely have a connection. When I first entered the showroom it took a while to be greeted which didn't impress me. Most disappointing was the car was not detailed when it was presented for ownership. Actually it was dirty!

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    Shopped for a new car
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    Dealer Response

    Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if yo...u have any questions or concerns. We look forward to serving you again. Sincerely,The BMW of Cincinnati North Team

  • 5.0 out of 5
    June 9, 2020

    Jon Ogden at BMW of Cincinnati was very helpful despite hurdles and challenges due to covid 19 pandemic and riots . Overall wonderful experience . Would... recommend to my friends as well.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the feedback! We are happy to hear about your positive experience at BMW of Cincinnati North, and we are grateful you chose us for your ...automotive needs. We look forward to working with you again in the future!Sincerely,The BMW of Cincinnati North Team

  • 4.0 out of 5
    June 9, 2020

    Jeff was really knowledgeable and helped me make my decision. However, there was a glitch in the car on the test drive that required me to bring the car... in 2 different times in a 1 week period, and when I mentioned it to him, he politely suggested it was nothing. It was quite frustrating. He was very amenable to my negotiations and we made a good deal. Also, on the plus side, Sophie has been a fantastic service advisor and very receptive to my needs. I really am thankful for her hard work in resolving this mechanical issue

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the feedback! We are happy to hear about your positive experience at BMW of Cincinnati North, and we are grateful you chose us for your ...automotive needs. We look forward to working with you again in the future!Sincerely,The BMW of Cincinnati North Team

  • 5.0 out of 5
    June 9, 2020

    Jon Ogden was very helpful as usual and I really appreciate his integrity when negotiating the right deal on the best car. Thanks for an excellent buying... experience.

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    Shopped for a used car
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road.Sincerely,The BMW of Cincinnati North Team

  • 5.0 out of 5
    June 9, 2020

    Dealer was very professional and responsive. Negotions were tough but fair. Doing this during Covid 19 is not easy but provisions were in place for the... most part.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car...! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing BMW of Cincinnati North!Sincerely,The BMW of Cincinnati North Team

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