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Southlake Nissan

(1,852 reviews)
Visit Southlake Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

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New (219) 338-4269 (219) 338-4269
Used (888) 543-1936 (888) 543-1936
Service (888) 695-3894 (888) 695-3894

Inventory

See all 93 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2023.
Since 1998 Southlake Kia has become an automotive mainstay for honesty and integrity in the greater Northwest Indiana counties of Lake Porter and LaPorte for Indiana Kia customers.

Being the first Indiana Kia dealership in all of Northwest Indiana Southlake Kia has seen first-hand the growth of an incredibly popular automobile brand over a short period of time. Located in the heart of Merrillville Indiana Southlake Kia is just off route 30 minutes away from the Indiana Kia communities of Valparaiso Hobart Crown Point and Schererville.

Visit Southlake Kia and see why "a great deal awaits you."
We treat you better than family!

Service center

Phone number (888) 695-3894

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southlake Nissan from DealerRater.

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Bought a new car.

Bought a new car. Generally low pressure. Finance manager was somewhat rude. Another customer caused some delays which forced me to wait longer than I had to before signing all of the paperwork

Bought a new car.

Bought a new car. Generally low pressure. Finance manager was somewhat rude. Another customer caused some delays which forced me to wait longer than I had to before signing all of the paperwork

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We're glad to hear you appreciated the low-pressure experience while buying your new car. However, we're sorry to hear about the delay and that the interaction with our finance manager was not up to your expectations. We take your concerns seriously and will work to improve our service. If you'd like to share more details or discuss this further, please feel free to reach out. We appreciate your business and hope to provide a smoother experience next time

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Fast service got us in and out.

Fast service got us in and out. We didn’t even have an appointment but they still took care of us!!!!!

Fast service got us in and out.

Fast service got us in and out. We didn’t even have an appointment but they still took care of us!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re happy to hear our team was able to take care of you quickly, even without an appointment. We appreciate you choosing us and look forward to serving you again!

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Great place to bring my business This is the place l also

Great place to bring my business This is the place l also bring my truck. They always do me right.

Great place to bring my business This is the place l also

Great place to bring my business This is the place l also bring my truck. They always do me right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust and support! We're proud to be your go-to place for service and are always here to take great care of you and your truck. We truly appreciate your business!

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nice people always get in.

nice people always get in. Appointments are always available. wait time could be faster alwasy seems to ake 1 1/2 to 2 hours.

nice people always get in.

nice people always get in. Appointments are always available. wait time could be faster alwasy seems to ake 1 1/2 to 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear you appreciate our friendly team and appointment availability. We understand your concern about the wait time and will continue working to improve our service speed while maintaining quality care for your vehicle. We appreciate your patience and continued support!

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For one they will honor what they say most of the time

For one they will honor what they say most of the time what they tells you is the problem that's what it is mostlyI had to get my transmission replaced and they put it in with no problem everything Ryan said was gonna happen it did they kept up their part and I kept up mines as long as you get your services done and something goes wrong they gonna do their part and I've had to come back since the transmission being put in needed a battery truck stalling and went dead when I shut it off but no problem with that either since I got the battery replaced all I can say is that I was so thankful that they replaced that transmission because my extended warranty had not kicked in yet but Ryan did his part and I really appreciated that so all I can say is I'm satisfied with the service I gets

For one they will honor what they say most of the time

For one they will honor what they say most of the time what they tells you is the problem that's what it is mostlyI had to get my transmission replaced and they put it in with no problem everything Ryan said was gonna happen it did they kept up their part and I kept up mines as long as you get your services done and something goes wrong they gonna do their part and I've had to come back since the transmission being put in needed a battery truck stalling and went dead when I shut it off but no problem with that either since I got the battery replaced all I can say is that I was so thankful that they replaced that transmission because my extended warranty had not kicked in yet but Ryan did his part and I really appreciated that so all I can say is I'm satisfied with the service I gets

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! It’s great to hear that Ryan and the team stood by their word and took care of your transmission and other issues without any hassle. Keeping up with your service really makes a difference, and it sounds like they’ve been reliable and supportive throughout. We appreciate your trust and are glad you’re satisfied with the service you received!

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Very courtesy young man do with their old job always

Very courtesy young man do with their old job always asking me though I want a car wash I give them 10

Very courtesy young man do with their old job always

Very courtesy young man do with their old job always asking me though I want a car wash I give them 10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re glad to hear our team was courteous and attentive throughout your visit. We appreciate the 10-star rating! If you ever need anything else, just let us know.

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Great customer service and quality work on vehicles.

Great customer service and quality work on vehicles. Keeps us coming back. Thorough explanation on vehicle maintenance.

Great customer service and quality work on vehicles.

Great customer service and quality work on vehicles. Keeps us coming back. Thorough explanation on vehicle maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind feedback! We're thrilled to hear our customer service and quality work keep you coming back. Providing thorough explanations is important to us, and we're glad it helps. Looking forward to serving you again!

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Very nice service department very comfortable area to

Very nice service department very comfortable area to wait for your car to be serviced. The staff is very helpful and nice And so far the work seems to be also.

Very nice service department very comfortable area to

Very nice service department very comfortable area to wait for your car to be serviced. The staff is very helpful and nice And so far the work seems to be also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're glad you find our service department comfortable and our staff helpful and friendly. We appreciate your trust and look forward to continuing to provide great service for your vehicle!

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Very clean and set up for easy the staff is very nice and

Very clean and set up for easy the staff is very nice and friendly and very helpful. The hole act of buying a car was easy.

Very clean and set up for easy the staff is very nice and

Very clean and set up for easy the staff is very nice and friendly and very helpful. The hole act of buying a car was easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're happy to hear you found our dealership clean and that our staff made your car-buying experience easy and enjoyable. We appreciate your business and hope you love your new vehicle!

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I would highly recommend the Nissan Service Department

I would highly recommend the Nissan Service Department for your vehicle service needs. I have been a loyal customer for over 30 years. I applaud the service advisors and techs. You get a friendly greeting, updates on your vehicle, exceptional service, and service deals. Top notch in my book!

I would highly recommend the Nissan Service Department

I would highly recommend the Nissan Service Department for your vehicle service needs. I have been a loyal customer for over 30 years. I applaud the service advisors and techs. You get a friendly greeting, updates on your vehicle, exceptional service, and service deals. Top notch in my book!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your loyalty and kind words! We’re proud to have served you for over 30 years and thrilled to hear you appreciate our friendly service advisors, skilled techs, and the updates and deals we provide. Your recommendation means a lot to us!

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