Reviews
Nick was very professional and explained the service
Nick was very professional and explained the service needed clearly. The repair eas done timely
Nick was very professional and explained the service
Nick was very professional and explained the service needed clearly. The repair eas done timely
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad to hear that Nick provided professional service and explained everything clearly. It's fantastic that your repair was completed in a timely manner. We appreciate your business and look forward to assisting you again!
Staff members were kind and helpful They were
Staff members were kind and helpful They were knowledgeable and had capacity with the vehicles.
Staff members were kind and helpful They were
Staff members were kind and helpful They were knowledgeable and had capacity with the vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that our staff was kind and helpful during your visit. Providing knowledgeable service is a priority for us, and we're glad it made a positive impact on your experience. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again!
Fast and easy purchase!
Fast and easy purchase! Love my experience with the team. Effective communication and they follow up with you.
Fast and easy purchase!
Fast and easy purchase! Love my experience with the team. Effective communication and they follow up with you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad to hear that your purchase was fast and easy and that our team communicated effectively and followed up with you. We appreciate your support and look forward to assisting you again in the future!
Excellent customer service.
Excellent customer service. No complaints. Very professional service. Would certainly recommend Southlake Nissan with anyone interested in purchasing a vehicle.
Excellent customer service.
Excellent customer service. No complaints. Very professional service. Would certainly recommend Southlake Nissan with anyone interested in purchasing a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your fantastic review! We’re delighted to hear that you had an excellent experience with our customer service team. Your recommendation means a lot to us, and we look forward to assisting you or anyone you send our way in the future. If you have any questions or need further assistance, don’t hesitate to reach out!
They made me feel welcomed and give excellent service.
They made me feel welcomed and give excellent service. I will gladly tell my friends and family to go there 1st!
They made me feel welcomed and give excellent service.
They made me feel welcomed and give excellent service. I will gladly tell my friends and family to go there 1st!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top notch service from the moment you walk in the door.
Top notch service from the moment you walk in the door. Answer your questions fully.
Top notch service from the moment you walk in the door.
Top notch service from the moment you walk in the door. Answer your questions fully.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear you received top-notch service from our team. Providing thorough answers to your questions is important to us, and we appreciate your feedback. If you need anything else or have more questions in the future, don’t hesitate to reach out!
Amazing staff and Dan Drakulich is an amazing sales
Amazing staff and Dan Drakulich is an amazing sales person and a great representative of Southlake Nissan. Everyone there was friendly and professional. The best dealership I have ever been to in 45 years of car buying.
Amazing staff and Dan Drakulich is an amazing sales
Amazing staff and Dan Drakulich is an amazing sales person and a great representative of Southlake Nissan. Everyone there was friendly and professional. The best dealership I have ever been to in 45 years of car buying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that Dan and the entire team at Southlake Nissan made such a positive impression on you. It's fantastic to know that after 45 years of car buying, you consider us the best dealership you've visited. We appreciate your trust and look forward to serving you again in the future!
Did right by us the the second time we came to get work
Did right by us the the second time we came to get work done on window
Did right by us the the second time we came to get work
Did right by us the the second time we came to get work done on window
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving us another opportunity to assist you! We're glad we could make things right on your second visit and provide the service your vehicle needed. If you need anything else, don't hesitate to reach out!
Overall decent visit.
Overall decent visit. However, my horn no longer beeps when I lock the car. Then add in the factor once my new tires got rotated on my car. It did not ride as smooth as it did prior to coming in.
Overall decent visit.
Overall decent visit. However, my horn no longer beeps when I lock the car. Then add in the factor once my new tires got rotated on my car. It did not ride as smooth as it did prior to coming in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We're sorry to hear about the issues with your horn and the smoothness of your ride after the tire rotation. Please feel free to bring your vehicle back in, and we’ll be happy to take a closer look to ensure everything is working perfectly. Your satisfaction is important to us!
Good service call done quickly.
Good service call done quickly. They wash the car for you and take good care of all the required maintenance. I was able to set up an appointment when I wanted and waited in the waiting room until completion. I'll be back.
Good service call done quickly.
Good service call done quickly. They wash the car for you and take good care of all the required maintenance. I was able to set up an appointment when I wanted and waited in the waiting room until completion. I'll be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're happy to hear that your service was done quickly and that you enjoyed the complimentary car wash. It's great that you could schedule an appointment at your convenience. We look forward to seeing you again!