Reviews
Super easy experience and zero stress.
Super easy experience and zero stress. I texted with Austin a few times he told me to come in and I came in. We did the deal and I left. There was a slight issue with the vehicle which he fixed right away to include personally cleaning some of the vehicle himself.
Super easy experience and zero stress.
Super easy experience and zero stress. I texted with Austin a few times he told me to come in and I came in. We did the deal and I left. There was a slight issue with the vehicle which he fixed right away to include personally cleaning some of the vehicle himself.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, moorejj1984! We're glad Austin made the process easy and stress-free, and that he took care of the issue quickly and personally. Your satisfaction means a lot to our team.
1 hour after driving off the lot the transmission goes
1 hour after driving off the lot the transmission goes out on my trade in. Scam dealership!!
1 hour after driving off the lot the transmission goes
1 hour after driving off the lot the transmission goes out on my trade in. Scam dealership!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible experience!
Terrible experience!! Scheduled a test drive and the car was filthy. Took over 5 hours without financing because of all the mistakes in paperwork. Not willing to use power of attorney. Car was dirty upon purchase. Only willing to negotiate tax credit that would be received regardless. My family and I will absolutely never go back!!
Terrible experience!
Terrible experience!! Scheduled a test drive and the car was filthy. Took over 5 hours without financing because of all the mistakes in paperwork. Not willing to use power of attorney. Car was dirty upon purchase. Only willing to negotiate tax credit that would be received regardless. My family and I will absolutely never go back!!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback. We're disappointed to hear that your experience did not meet your expectations. We aim to provide a smooth and transparent car-buying process. We appreciate you bringing these concerns to our attention and will be reviewing them with our team to ensure better execution moving forward. If you’d like to discuss your experience further, feel free to reach out
I initially called them from about an hour's drive away.
I initially called them from about an hour's drive away. The Maverick I was interested in was parked by the door and ready to go for a test drive by the time I got there. All my questions were heard and answered calmly and professionally. The salesroom floor was quiet, clean and comfortable.
I initially called them from about an hour's drive away.
I initially called them from about an hour's drive away. The Maverick I was interested in was parked by the door and ready to go for a test drive by the time I got there. All my questions were heard and answered calmly and professionally. The salesroom floor was quiet, clean and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, grndops! We're glad everything was ready and waiting when you arrived, and that the team made you feel comfortable and well-informed. It's great to hear the experience was smooth from start to finish.
Best car buying experience I ever had, great people no
Best car buying experience I ever had, great people no high pressure and they know what they're selling.
Best car buying experience I ever had, great people no
Best car buying experience I ever had, great people no high pressure and they know what they're selling.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Tsk! We're thrilled to hear you had the best car buying experience with knowledgeable, no-pressure support from our team. Making sure you feel comfortable and confident is always our goal.
I gotta tell you, Mulinax pushes the uncar guy envelope,
I gotta tell you, Mulinax pushes the uncar guy envelope, but They are about Thier business. Jon expressed genuine interest and the finance guys were rocke ship fast. I’ got a sort of rare car for its age, but it the exact year I’ve been scouring the Earth for, and only 30k miles Happy Hsppy, Joy, Joy. Best dealership in Olympia by a crooked mile. Thanks guys you made my decade.
I gotta tell you, Mulinax pushes the uncar guy envelope,
I gotta tell you, Mulinax pushes the uncar guy envelope, but They are about Thier business. Jon expressed genuine interest and the finance guys were rocke ship fast. I’ got a sort of rare car for its age, but it the exact year I’ve been scouring the Earth for, and only 30k miles Happy Hsppy, Joy, Joy. Best dealership in Olympia by a crooked mile. Thanks guys you made my decade.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your excellent review, Steven! We're thrilled Jon and the team helped you find that rare gem you've been searching for and made the process quick and smooth. It’s fantastic to hear we made a significant impact—enjoy every mile!
Good experience.
Good experience. A little gentle pressure, nothing inappropriate. Both sef and bobby were pleasant and informative
Good experience.
Good experience. A little gentle pressure, nothing inappropriate. Both sef and bobby were pleasant and informative
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Dave! We're glad Sef and Bobby made your experience pleasant and informative. We appreciate your feedback and hope to assist you again in the future!
The team at Mullinax was a pleasure to work with.
The team at Mullinax was a pleasure to work with. Mike answered all of our questions and made buying our truck from out of state a breeze. He was upfront and transparent with costs, and even managed to get the bedliner sprayed in on a pretty short notice. We were able to fly in, sign papers, and were on our way shortly. I would definitely recommend considering them for your next new Ford purchase.
The team at Mullinax was a pleasure to work with.
The team at Mullinax was a pleasure to work with. Mike answered all of our questions and made buying our truck from out of state a breeze. He was upfront and transparent with costs, and even managed to get the bedliner sprayed in on a pretty short notice. We were able to fly in, sign papers, and were on our way shortly. I would definitely recommend considering them for your next new Ford purchase.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We're glad Mike made your out-of-state truck purchase smooth and hassle-free, including the last-minute bedliner. Enjoy your new Ford, and we appreciate your recommendation!
Purchased a brand new ford at mullinax it sits in the
Purchased a brand new ford at mullinax it sits in the driveway don't run called mullnax they said they might be able to look at it in2 months luckily Titus will is going to fix it today service at mullinax is terrible and the girl on the phone is very rude
Purchased a brand new ford at mullinax it sits in the
Purchased a brand new ford at mullinax it sits in the driveway don't run called mullnax they said they might be able to look at it in2 months luckily Titus will is going to fix it today service at mullinax is terrible and the girl on the phone is very rude
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the frustration and inconvenience you’ve experienced. Purchasing a brand-new vehicle should be an exciting experience, and we regret that you've encountered issues so soon. Our service team works hard to assist every customer as quickly as possible, but we understand that waiting for an appointment can be frustrating. We also take customer service very seriously, and we would like to address any concerns regarding your interaction with our staff. Please reach out to our management team at your earliest convenience so we can learn more about your situation and see how we can assist you. Your feedback is important to us, and we’d like the opportunity to make things right.
Initial email communication with Juan (Sales Manager) was
Initial email communication with Juan (Sales Manager) was fast and helpful. We probably exchanged a dozen email before I decided to come in. My sales rep was Jonathan and in all honesty, you could not find a nicer, more knowledgeable or a man with integrity than Jonathan. One minor glitch would be the poor personality and disrespectful behavior of the finance manager that handled my paperwork. But he did get better as things went forward. I highly recommend this dealership and to top it off, my wife and I both love the car. Thank you Mullinax Ford.
Initial email communication with Juan (Sales Manager) was
Initial email communication with Juan (Sales Manager) was fast and helpful. We probably exchanged a dozen email before I decided to come in. My sales rep was Jonathan and in all honesty, you could not find a nicer, more knowledgeable or a man with integrity than Jonathan. One minor glitch would be the poor personality and disrespectful behavior of the finance manager that handled my paperwork. But he did get better as things went forward. I highly recommend this dealership and to top it off, my wife and I both love the car. Thank you Mullinax Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your detailed review, Rob! We're thrilled to hear that both Juan and Jonathan provided helpful, professional service and that you and your wife are loving your new car. We appreciate your honest feedback and are glad the overall experience was a positive one—your recommendation means a lot to us!