Reviews
Write a reviewCustomer Service is Top Notch!
Sean set me at ease - no pressure to buy brand new versus CPO. Sale execution was smooth - very straight-forward and organized! Franklin knows his stuff! Sean's 25 years of experience shone through!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the excellent review, Shannon. It is great to know that our team was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com
better prices and service than tire retailers
replacement tires were the same price as other "lower cost" tire retailers and I was given a loanr vehicle, much more convenient than the alternatives
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Bruce, for this feedback and rating. We appreciate your business and if you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com
Very satisfied
Very satisfied. The service advisor John knows what I'm talking about and answers all my questions. My car even got perfumed inside.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience. John demonstrates our commitment to excellent customer care and we are glad you were happy with your service. We appreciate your business and hope to see you again. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com
Great Service/Friendly People
Always friendly service. Folks show a genuine interest. Infact, when buying a new car, this service dept. will have a great impact on the decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Elaine, for sharing your experience with this humbling review. Our service team works incredibly hard to exemplify the commitment to customer care and we are glad that we were able to provide you such excellent service. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com
Acura TSX - very pleased
Salesman - Sam extremely professional, courteous, knowledgable, non-pushy, and very patient when demonstrating the options of the car. Franklin is excellent, and Rachel Rees is "on it" meaning when a potential customer is online, she contacts immediately and is very pleasant. A totally "all-together" experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com
Polite quality staff
Very nice, helpful people who go out of their way to minimize any inconvenience of bringing your car in for service, or having to make repeat trips to get the repair completed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Sharon, for sharing your experience with this humbling review. Our service team works incredibly hard to exemplify the commitment to customer care and we are glad that we were able to provide you such excellent service. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com
Sunnyside Acura - Look no further!
My salesman Alex Gaad really works hard and understands me :-). I bought/leased my car in less than an hour - which was greatly improved over the last time when I was there for 4 hours!! I'm a fan of buying - not shopping - so from sales right through to financing (with Nelson); it was the smoothest car transaction I have ever had. Oh and P.S. I wasn't with my husband. So kudos to Sunnyside for not stereotyping car-buyers. Honda (in my area) wouldn't even look at me until I went in again with my husband (more time wasted ugh). But thanks to that ordeal we ended up making a stop at Sunnyside Acura and the rest is history!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review, Rebecca. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Should you have questions, feel free to inform us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com
always a good experience
Everyone is always so friendly and helpful. My work schedule can be unpredictable so I often have to squeeze in service last minute. Sunnyside Acura service department is always accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for your kind words. We feel our service department is what makes Sunnyside Acura special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com
great service
I love that everyone there knows who I am and is very friendly. They are helpful and take care all my needs. There is a nice waiting area with coffee and snacks
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We are completely dedicated to providing top-quality service, and we are ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sunnyside Acura, we value our customers, and we look forward to seeing you on your next visit. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com
Car buying
Victor and Dave were both extremely helpful in the sales experience - honest, direct, fast. It was a great way to buy a car, and would definitely shop at Sunnyside again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Travis, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Please continue to visit us whenever you have questions, and we will continue to provide great service. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Bob Niven | E Commerce Director | bniven@sunnysideacura.com