Reviews
I want to start by saying how incredibly helpful and
I want to start by saying how incredibly helpful and professional my sales advisor, Josh, was throughout the process. He was responsive, patient, and great to work with. Unfortunately, my overall experience was overshadowed by the sales manager, who misread the mileage on my vehicle and misquoted my trade-in value, then refused to honor the price even though it was their mistake, not mine. It created unnecessary frustration and wasted time. I expect a Land Rover dealership to be more knowledgeable and stand behind their pricing. If you go here, I recommend asking for Josh and getting all pricing in writing beforehand to avoid the same issue.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Bluff City is a refreshing environment where the staff is
Bluff City is a refreshing environment where the staff is genuinely interested in your experience and satisfaction. I appreciate it very much and thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Clean Dealership and pleasant people.
Very Clean Dealership and pleasant people. There wasn't much negotiating and making one feel appreciated as a customer. No Thanks gift or recognition per say. Not a bad thing but the experience is very Transactional and not a uplifting experience. You get people to drop down six figures on a vehicle do a least one oil change as a follow up to see how the experience is going with the vehicle and possible get less returns of the vehicle if things are explained better etc. Also, give some form of swag to the customer to make them feel part of the name brand. Your dealership is clean beautiful vehicles but breather some life in your sales process and brand. I had all these experience and better features literally the year before at a competitor.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Can not say enough positive things about Jaguar Land
Can not say enough positive things about Jaguar Land Rover Bluff City! Josh, our salesman, was attentive and helpful throughout the entire purchase process. We came all the way from South Alabama to purchase a Range Rover from Bluff City and will definitely be repeat customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience I have ever had by far.
Best car buying experience I have ever had by far. Josh was fantastic to work with. I will highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Josh and team made it a pleasant and easy experience to
Josh and team made it a pleasant and easy experience to buy my new Land Rover. No sales pressure or tactics and various options were presented.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great low pressure sales approach.
Great low pressure sales approach. Ordered a vehicle and the process was easy. When it arrived, the delivery process was unhurried and thorough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Seamless from start to finish.
Seamless from start to finish. Josh was helpful and friendly. And very pleased with the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy with my experience at Bluff City.
Very happy with my experience at Bluff City. I would highly recommend them for any future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you!
Thank you! I enjoyed my time and experience there! Very knowledgeable and professional, thank you again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car