Reviews
Write a reviewGreat Car-Buying Experience!!
This was the best car-buying experience my wife and I have ever had! From the time of walking on the lot, test driving, and doing all the paperwork, it was one hour and 30 minutes. Tyler was absolutely fantastic!! There was no pressure to buy and none of the typical back-and-forth dickering about getting the deal done. Great experience and would highly recommend that if you are in the market for a car, go see Tyler!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant experience
I had a very pleasant buying experience. If ever I am in the market to buy another used vehicle, will definitely visit Mitchell Mill Motors and ask for Tyler!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Holy Cow!!! A car dealer that actually cares
Unbelievable... The wife and I bought a 2007 Cadillac Escalade from Mitchell Mill Motors about 6 weeks ago. Turns out, she hated it! It was way too big for driving around Raleigh. So I take the truck to a nationwide used car re-seller who low xxxxx me to the tune of having to eat 9000 bucks.. Nope... Can't do that. So I take a chance and send James and Tyler an email explaining the situation. They respond and say come on back and we will work something out.. Boy did he! He gave me what I owed on the truck and money off the one I bought. These guys know what customer service is. I can't give them enough praise for the way I was treated. Thank You Guys!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good dealer - good to their word!
I was looking for a 4th gen 4Runner for a while and visited Mitchell Mill several times to look at one. Initially we couldn't reach an agreement on price (I realized what I was willing to pay initially was pretty low). After looking at a bunch of 4Runners that were either junk, or nice and way too expensive, I gravitated back and we ended up with a deal. It wasn't exactly the color or model that I wanted, but the condition was great and the price fair. Well, the day after I drove it off the lot the A/C failed...turned out to be the evaporator which is not a cheap fix. I was really worried that I would be hung out to dry since it is a used "As-Is" vehicle. I called the dealer up and spoke with Tyler and James and they were very good to work with and worked out a very equitable deal on the A/C repair. Thanks to these guys for standing behind their word! I would definitely buy from them again. Paul
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Accommodating and Friendly
Our experience could not have been better. The owners were very helpful, friendly, and accommodating. I would highly recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Customer Service Experience! 5 Stars
With no time for riding around looking for a good quality Truck, I resorted to browsing the internet. These guys have taken the time to list in detail everything a buyer would want to know about a vehicle and included excellent photos too. The pricing was very reasonable and Tyler the sales rep was super helpful. We settled on a deal and everything we agreed on took place, and he even delivered the vehicle to my home as an extra courtesy. I can only say, I hope your experience with Mitchell Mill Motors is as good as mine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best purchasing experience ever
I worked with Tyler. Got a fair price for my trade in and paid a fair price for my new truck. Honest folks. No nonsense. No games. They work to earn your business. Couldn't have had a better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THEE Best car buying experience EVER!
I used to hate buying vehicles. The process, which usually takes 4 - 8 hours is tedious and annoying... Until Now! Mitchell Mill Motors is the standard in painless, hassle free vehicle buying experience. Tyler Harper is a pleasure to deal with. The entire process from my first offer to driving away was 1 hour. I will definitely be back when I need to buy another. Quality vehicles, fair prices and friendly people. Thanks to James and Tyler for a great experience. Give Mitchell Motors a shot. You will be happy you did!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great to work with....
Visited Mitchell Mill Motors on a "looking spree" and ended up buying that very day. Allen and all the guys were great to work with. Not at all "high pressure" but very courteous and easy to deal with. I would absolutely consider purchasing from these guys again. I would recommend that anyone that is searching for a used vehicle to consider this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealer/Great People
I worked with Allen and he is great to work with. This is the second purchase from him and I will go back again. I bought a Tahoe 4 years ago and traded it back in on an Avalanche. They are fair and very easy to work with. I would recommend doing business here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase