Reviews
Excellent work and great job on the project especially
Excellent work and great job on the project especially like the service manager Matt underwood always extremely helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BMW of Midlothian provides exemplary service with
BMW of Midlothian provides exemplary service with outstanding attention to detail. Communication is stellar and vehicle is always ready when promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very welcoming.
Everyone was very welcoming. Asked me if I had any concerns. The wait area was clean and comfortable. Complete service was done in a timely manner. Went over summary of car in detail. Very pleased with Tim, my service advisor
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff at Richmond BMW Midlothian were outstanding.
The staff at Richmond BMW Midlothian were outstanding. Brandon provided me with all of the information that I needed to make an informed decision and Aaron provided assistance with finalizing the purchase. They have an excellent team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always good service and friendly people at BMW
Always good service and friendly people at BMW Midlothian. Car was thoroughly serviced and ready in time
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent experience leasing my new BMW!
I had an excellent experience leasing my new BMW! The staff is very professional, knowledgeable, and customer-focused. Would absolutely recommend this dealer to family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to rate us! You really made our day today.
Sales associate was professional, thorough, and easy to
Sales associate was professional, thorough, and easy to work with. Overall buying process was stress free. Dealership is very convenient and I would recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Keith Franz, thanks so much for rating us so high! Be safe on the road!
I recently bought a car from BMW Midlothian and can only
I recently bought a car from BMW Midlothian and can only say good things about my salesman, the finance officer, their helpful ?Guru? who helps familiarize you with your car. I appreciate their taking my calls and answering my questions (which was several times). Customer service was great. The buying process went smoothly. Though I had no repairs on this car, I have had dealings with the Service Dept. for years with my old car and know they do a good job and keep you informed as to what stage they?re in with your repairs. Everyone I?ve met at this dealership is friendly and helpful. The facilities are very nice and spotless - nicest I?ve been in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks so much for rating us so high! Be safe on the road!
Great Service!
Great Service! Cradle to grave approach, I can just sit and relax knowing my car is in good hands.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Best help,and very respectful.
Best help,and very respectful. Made sure it was what I wanted. Made me feel comfortable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car