Reviews
Excellent service department
I highly recommend this location- they are fast, convenient, friendly- I love the set up- just drive right up and your service advisor is right there waiting for you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Excellent customer service from entry point to exi
Stopped by to fill up low coolant. However, my oil service was due in 1K miles so I asked Chip if oil change was possible since it's Saturday early morning. He said not a problem and recommended changing brake fluid and air filters. He arranged transportation to and from the location where we were that morning. Overall very satisfied with service. I got oil change, brake fluid change, vehicle check, air filters changed out and coolant level was topped off. No hassle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Best of the Best
Fantastic dealership, amazing people and exceptional customer service. Hands down the best experience I’ve had purchasing a car. Thanks to Alex and Randy for helping my family out and taking great care of us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Go see Chip Chappee to Service your BMW!
My experience with Chip Chappee and BMW of Clear Lake is also Excellent. It’s because of Chip that I go to that location to service my car. He is honest, thorough and understanding. I live in The Woodlands and although there is one near me, I choose to go to Clear Lake and have my car serviced. I will always refer my friends, family etc to Chip to get their cars serviced and also send them there to buy their cars. Thank you Chip for always taking care of my car! Appreciate you very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Service Department
Great customer service, communication and explanation while working with the service department. We were very pleased with the outcome. We highly recommend anyone needing service for their BMW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Excellent experience,
Excellent service and communication, my service tech David Tyson is very professional and knowledgeable, this is one of the the major reasons we own BMW
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Great environment!
Very comfortable environment. They give you an option for a free ride home and back as well as coffee and snacks. Service was quick. Worked with Harry who was easy to work with and gave me a quality experience. Good job Clearlake BMW Mini. Ohh, and they washed my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Excellent service.
Excellent and fast service, Omar provide an excellent customer service and I got all the information that I required about my car. The waiting installations are very clean and comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Love this location!
Loved my visit today. It was my first time at this new location. Everyone is super friendly and attentive. Appreciate my advisor Mr. Omar Reyna for always being so helpful. Recommend this BMW dealership to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Fantastic Customer Service and Work
Chris gave exemplary customer service. His customer service skills are fantastic and BMW Clearlake should be proud to have him as a member of their team. You have have definitely validated my decision of purchasing a BMW!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.