European Performance

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 9, 2020

    Best experience buying a used car in USA! Solid BMW 328xi (manual trans) and outstanding customer service from Ryan Daniel. I’m still impressed by quality... and value of this 2011 BMW!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    November 26, 2019

    I went to Euro Performance over the course of several years for maintenance on my BMW X5M. Even though I brought the car in promptly when notified by the... cars service monitor, the engine failed just after routine maintenance at 90k miles. During this service, Euro Performance charged me a $450 diagnostic fee to read codes. They did not alert me to any issues. One hundred miles after service the motor developed loud clunking. I took the car to another shop where they pulled the pan and found that the cam and bearings were shot. They also showed me dozens and dozens of code errors going back months which were unaddressed. This mechanic verbatim said "this motor failure was caused by lack of maintenance". I strongly recommend avoiding Euro Performance; the shop manager took no responsibility for the multiple code issues which should have been addressed, and the failure to address these codes means I'm out a $40k motor.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 6, 2019

    Bought a 7 series from them, was absolutely perfect, looking to get a new vehicle soon, will definitely be back at European performance, the customer service... and vehicles are top notch.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 13, 2019

    I purchased a vehicle it took me over a month to get becuase they were "fixing" it . After they "fixed" it , it was driven100 miles instead of being put... on a truck to be delivered to me. I put in a tank of gas and before that tank of gas ran out less than two weeks later the truck will not go into amy gear gear and my mechanic says only the dealership can work on those 8 speed transmissions. They cannot be rebuilt by a transmisssion shop only a dealer, the fluid alone is well over $300 to refill. The pan and filter is disposable and plastic and is $170. I have had this truck less than 2 weeks. 500 miles have been put on it. 100 miles was put on it during delivery. DO NOT BUY HERE!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 27, 2018

    Great guys fast top notch service worked with me the whole time keeping me updated on my front driveshaft replacement. Price beyond fair very knowledge... and understanding

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 22, 2017

    I recently purchase a 2014 BMW at European Performance. The process was super simple, they had the car I was looking for and worked with both Dave and... Ryan on getting me my 328. The price was thousands below other dealers and there were none of the typical pushy sales games. I'm super happy with my car and I will be back when it comes time to trade this one in!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're glad to hear, Andrew! Enjoy your new car and we look forward to seeing you next time around!

  • 2.0 out of 5
    March 13, 2017

    maybe just visit them in person, they don't check their emails

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Ron, we're sorry you didn't get our email. We responded to your inquiry on our A6 less than 15 minutes after receiving it, we would have followed up w...ith a phone call as well but you didn't leave a number. We're always available and happy to help!