Reviews
Excellent customer service, highly recommended!
Shawn Tracy was an excellent salesman. He was very patient and went over and above to make sure he was providing excellent customer service (i.e. delivering my car to Eugene/being sure to keep me updated via text messages on the status of my car before it was ready for delivery). Unlike my experience with other dealerships, at Wilsonville Toyota-Scion I never felt taken advantage of. I felt that Shawn genuinely cared about helping me find the best car in my price range, and one that would be a good long-term investment. I would highly recommend this dealership to anyone who is looking to buy a car. Very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
We were so pleased with our experience. Brian was extremely helpful. We will be recommending our friends to wilsonvilletoyota! We hope to go back for our next vehicle very soon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brakes
I bring my 2006 Lexus GS 300 to this dealership for all service and repairs. If you own a Lexus, there's no better way to go. I have found that this dealership is a lot less expensive than the Lexus dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had my car in for 18 month Toyota Care servicing.
They were courteous, took me in promptly, and were finished within the time limit they told me it would take. A car wash is part of the service package, but the young man that helped me said the washer was out of service. They did locate a coupon for a local car wash, which I used.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A Revelation!
Having waited a long time between car purchases (mostly because the experience has been so unpleasant in the past), I found my experience at Wilsonville Toyota a total surprise. Working with Billy Yi was relaxed, informative and pleasant. He helped me with all aspects of my purchase, and was so kind and patient! He worked with me to get all aspects of the sale to my best advantage, and could answer all questions I asked. My sister recommended Wilsonville Toyota based on her excellent past experience, and she was so right. I will certainly pass this recommendation to anyone I know who is in the market for a car...and a satisfying experience buying it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great! Amazing! Stupendous!!!! :)
From beginning to end, my experience was great! I truly felt that you were looking out for my best interest as well. I've already recommended several people to you. The car I bought is amazing!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Salesman
Excellent salesman Shawn Tracy. Very patient and showed us all the vehicles we were interested in. Also we had all four of our kids with us; he was great with the kids. He gave us all the information we needed and gave us multiple financing options.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Couldn't really have gone smoother
Fast, friendly, knowledgeable salesman. Got a fair deal on a nice used vehicle, quite happy with the entire experience. We were prepared to walk away had we felt pressured in the slightest, this was so far from our experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional in all respects
No hassles, efficient operation. The whole purchase process took less tan an hour . No negotiating games. One person handled the transaction from start to finish. Mark did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a 2015 Toyota - Jason Thompson
I bought an almost new 2015 Toyota RAV4 from Jason at Wisonville Toyota in September. I was not pressured and enjoyed buying my new car. The prices are reasonable too! I fully recommend this dealership for both used and new autos.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car