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John Kennedy Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Kennedy Subaru from DealerRater.

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great service

I came in knowing what I wanted and the delivered and then some. I would gladly make my next purchase at the John kennedy subaru again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Sales Team

I found the car that I wanted at Glanzman Subaru in Jenkintown, but by the time I was ready to purchase the car had been sold. I went online to look for the car at other dealerships and John Kennedy was the next closest dealer that had the car I wanted. I called and put a deposit down on the car so they would hold it for me over the weekend until I could get there. I went in on Monday and there was someone waiting and ready for me when I got there. I was in-and--out in less than an hour. They were extremely accommodating when I brought a car to trade-in eventhough when we had spoke on the phone previously I wasn't going to be trading in. The salesman was very helpful with showing me all the new features of my new car. I drove away a very happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great New Car Buying Experience

Though they didn't have the exact car I wanted on their lot, John Kennedy Subaru acted fast on making a trade with a dealer in Virginia to get the exact color and options I wanted in my new 2015 Forester. The sales people were professional and helpful and the financial manager did a great job getting their financing set up quickly and effectively the day of the delivery. And I love my Forester!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience!

We recently purchased our fifth Subaru, the last three at John Kennedy dealership. Our sales person, Jack Bye rly, was very helpful and extremely knowledgeable. In my fifty-three years of car ownership, Anthony Barone is the best manager I have ever dealt with at any dealership. He was accommodating, straightforward and made the experience a pleasurable one. I would strongly recommended John Kennedy Subaru dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nice Experience

I finally found a no nonsense place to do business where the employees are down to earth. They've had some growing pains, but there brand new facility is clean and refreshing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Disappointing

The service department can never get you in for several weeks even during a pressing matter.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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