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Steven Todd Leasing and Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

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BEYOND EXCELLENT SERVICE

I purchase a CRV from Steven Todd Sales about a month ago. Mike was wonderful to deal with. I did not feel any pressure and he answered my questions promptly and with honesty. I felt very comfortable with him and I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi JR, It was my pleasure working with you. Thank you for the wonderful review.

No pressure, great service

Just bought a used Acura RDX and I'm very satisfied with the deal and attention I received. Mike Allen, my sales rep, was very easy to work with, patient and thorough. I truly enjoyed the no pressure, no hype environment. Definitely recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike, Thank you for the wonderful review. It was a pleasure working with you.

Great service and follow up

I bought a 2012 MDX and the service before, during, and after the sale was great. I would purchase from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tim, Thank you for the wonderful review. It was a pleasure working with you.

Excellent experience

My wife and I are very pleased customers. We live in Lawrence Kansas and were web searching for a BMW 330ci convertible. Found a car that fit our specifics on the website. Spoke with Mike Allen and he was able to answer all the additional questions we had about the car. At that point, it was down to price, which we were able to quickly agree upon. Flew in a week later and Mike graciously picked us up at Midway, saving us a car rental. Upon reaching the dealership, we inspected the car very thoroughly and found it to be exactly as had been described by Mike in detail over the phone. Test drove the nicely prepped car. Handed Mike over the check and was off on our way back to the land of OZ. Painless and actually quite pleasant used car buying thanks to Mr. Allen. We wouldn?t hesitate to shop or recommend Mike in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jon and Mary, Thank you for the wonderful review. It was a pleasure working with you.

Excellent Service

Right from the very beginning to the very end Mike was on the ball. I was looking for a cheap car for our daughter and with a small budget I knew it would not be that easy to find something. I came across a 2002 Honda Accord with low miles, much less than what I expected and it was advertised for much less than expected. I almost thought it was a hoax just to hook me so I drove to their location and saw the car sitting outside in the back of their building. The car looked clean and I thought for sure that perhaps the miles advertised was wrong. Mike came out to greet me with keys in hand. I drove the car, it drove fine. After working out the details I went home, thought about it and came back the next day to purchase. This was the most pleasant and easy transaction/car-purchase I've EVER had. I almost didn't contact them but I am glad I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Thank you for the wonderful review. It was a pleasure working with you.

GREAT EXPERIENCE

My wife and I really appreciated the way Mike treated us before, during, and after our purchase. Mike has a simple and straight-forward approach which really made our decision to purchase our car from him quite easy. Not like other dealers we've dealt with in the past, Mike answered our questions honestly and promptly. We did not feel any pressure from him, none at all! We are extremely happy with our purchase and will recommend Mike and Steven Todd Sales to our friends and family. I hope Mike reads this message and we thank him for making this a great experience for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Thank you for the wonderful review. It was a pleasure working with you.

Great Price Service And Follow Up

Mike was very easy to deal with. I was given a great deal all around and everything was made simple. The follow up has been great and I recommend Steven Todd Sales Leasing to all of you who are tired of the games and hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Thank you for the wonderful review. It was a pleasure working with you.

Smooth transaction, limited after sale support

I recently purchased a 2012 Volkswagen Tiguan from Mike at Steven Todd Leasing & Sales. Throughout our discussions on vehicle availability, Mike was prompt in his responses about the vehicle. The negotiation process was fair, and without pressure. From a transaction perspective, this is how car sales should work everywhere. However, not long after owning the car, we began to have issues with the windshield fluid sensor and washer fluid dispensing onto the windshield. After a visit to our mechanic, we were told the problem was likely from whoever did the recent maintenance on the car and put incompatible washer fluid in, or didn't remove the incompatible washer fluid. The hoses were completed clogged and corroded and needed to be flushed out to repair the issue. Unfortunately, Mike was not apt to step up to the plate for the issues that were caused, or missed, by his mechanic. This leaves us with mixed feelings on dealing with Steven Todd.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a cur

Wendy and I just bought a 2001 Corvette from Steven Todd Leasing & Sales. I give Mike Allen 5 stars. We came across the vette during a Google search for a 2001, from the moment we contacted Mike he provided outstand customer service; we purchased the car sight-unseen, and all we had to reference was the posted photos on the company web-site. Over a 2.5 week period we corresponded with Mike through email that totaled about 25. Not once did he delay a response back to us, always on top of our inquired regardless of what time or day. His description of the vette was spot on; when it arrived at our location it was as he described. No hidden issues it was spot on as he told us. Hands down I would recommend you ask for Mike Allen Sales Manager at Steven Todd Leasing & Sales to assist you with purchasing a vehicle. Thank you Mike for a job well done. Frank & Wendy from Delaware

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Frank and Wendy, Thank you for the wonderful review. It was a pleasure working with you.

Finally!

If you are completely sick and tired of the typical car buying experience, then go see Mike Allen at Steven Todd Leasing! Mike was very honest, straightforward, and offered me a level of comfort in buying a car that I've never experienced before. The process was quick, nonstressful, and nearly painless! I will be a customer for life, and will not hesitate to buy my next car from Steven Todd Leasing! Thank you Mike for a job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Darrin, Thank you for the wonderful review. We are glad to know that we've done our job. We look forward to assisting you with your vehicle needs again.