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Krietz Auto Sales

(231 reviews)
Visit Krietz Auto Sales
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(231 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krietz Auto Sales from DealerRater.

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Great Service

The people that work in both service and sales are very professional and courteous. Just keep up with the GREAT JOB!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, we appreciate your kind words about our service team. Thank you for choosing Krietz Auto for your vehicle needs. Best, The Krietz Auto Team

Great Place - Outstanding Service

Everyone was kind and generous especially my sales person Lisa Hildebrand and Sales Manager Nate ( sorry cant remember last name). I had a few machinal issues after the purchase the AC would not function. I called and it was immediately taken care of by your service manager Chandra Metz. I am also have a minor problem with my on star functions, I have an appointment tomorrow ( Chandra offered to bring me a loaner to my house the redeliver the vehicle WOW!) By the way she also replied to and email in the evening during off hours. It is quit refreshing and impressive to see the level of attention and detail that the employees give your customers, not only myself but other customers. Being in business I am always observing how organizations take care of customers. I observed every customer their expressions and interactions, everyone was smiling and happy. Very nice to see an organizing that answers the phone, not a machine and always helpful and cheerful offering above and beyond my expectations. As a small side note, I have always tried to deal with certified Cadillac dealers. I would consider this used car dealer FAR ABOVE any certified dealership. I was reluctant at first to make my purchase, I have no concerns now, very impressive. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Chandra, Lisa and Nate assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, The Krietz Auto Team

Great experience

Attention to our needs, friendly service. Sales person and manager stay several hours past closing to ensure everything met our needs, including providing names of hotels restaurant and Uhaul dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you for taking the time to give our dealership such an excellent review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The Krietz Auto Team

Very satisfied

Very knowledgeable about product,every one was very helpful and pleasant. Dealership kinda small but busy,they were a little slow on responding to me about the truck online.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Krietz Auto Team

Great Service

Everyone is like family, communication is great and staff makes everything convenient for my schedule and needs. I never worry about the care of my car when in their hands!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Krietz Auto Team

Smoothest Auto Buying Process EVER !!!

Everything about this process was awesome from start to finish. I got the deal I wanted and my salesperson, Salley Barrett , and the rest of the team were great. 10 ⭐️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, The Krietz Auto Team

Great service

Every employee I delt with treated my wife and I like family. They didn’t try to do the typical “car salesman trickery” and laid everything out and proberly explained everything before making any decisions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Customer Service

Service Representative, Phil, was excellent at explaining the repairs, answering all my what and why questions with patience and thoroughness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your input, Danielle. We're glad to hear that you were impressed with the service we offer here at Krietz Auto. If there is anything more we can do for you please come back and see us any time! Take care! Best, The Krietz Auto Team

Buying experiencr

Very pleasant staff. Willing to work a deal over the phone. Had things ready when I arrived! Nice facilities. Treated respectfully. Very nice selection on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Krietz Auto Team

Amazing Service!!

Had to return a vehicle I recently purchased from this dealer for a very minor repair. We arrived, loaner car was ready for us and the repair was made in a very timely matter. Everyone was so friendly and above all professional. We were made to feel special. We will return to this dealer. Thanks to all at Krietz Auto!! Joni and Charlie E.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joni and Charlie, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Krietz Auto. If there is anything more that we can do, please come back and see us again. Take care! Best, The Krietz Auto Team