Reviews
Great Service
The people that work in both service and sales are very professional and courteous. Just keep up with the GREAT JOB!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we appreciate your kind words about our service team. Thank you for choosing Krietz Auto for your vehicle needs. Best, The Krietz Auto Team
Great Place - Outstanding Service
Everyone was kind and generous especially my sales person Lisa Hildebrand and Sales Manager Nate ( sorry cant remember last name). I had a few machinal issues after the purchase the AC would not function. I called and it was immediately taken care of by your service manager Chandra Metz. I am also have a minor problem with my on star functions, I have an appointment tomorrow ( Chandra offered to bring me a loaner to my house the redeliver the vehicle WOW!) By the way she also replied to and email in the evening during off hours. It is quit refreshing and impressive to see the level of attention and detail that the employees give your customers, not only myself but other customers. Being in business I am always observing how organizations take care of customers. I observed every customer their expressions and interactions, everyone was smiling and happy. Very nice to see an organizing that answers the phone, not a machine and always helpful and cheerful offering above and beyond my expectations. As a small side note, I have always tried to deal with certified Cadillac dealers. I would consider this used car dealer FAR ABOVE any certified dealership. I was reluctant at first to make my purchase, I have no concerns now, very impressive. Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Chandra, Lisa and Nate assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, The Krietz Auto Team
Great experience
Attention to our needs, friendly service. Sales person and manager stay several hours past closing to ensure everything met our needs, including providing names of hotels restaurant and Uhaul dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The Krietz Auto Team
Very satisfied
Very knowledgeable about product,every one was very helpful and pleasant. Dealership kinda small but busy,they were a little slow on responding to me about the truck online.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Krietz Auto Team
Great Service
Everyone is like family, communication is great and staff makes everything convenient for my schedule and needs. I never worry about the care of my car when in their hands!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Krietz Auto Team
Smoothest Auto Buying Process EVER !!!
Everything about this process was awesome from start to finish. I got the deal I wanted and my salesperson, Salley Barrett , and the rest of the team were great. 10 ⭐️
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, The Krietz Auto Team
Great service
Every employee I delt with treated my wife and I like family. They didn’t try to do the typical “car salesman trickery” and laid everything out and proberly explained everything before making any decisions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Customer Service
Service Representative, Phil, was excellent at explaining the repairs, answering all my what and why questions with patience and thoroughness.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Danielle. We're glad to hear that you were impressed with the service we offer here at Krietz Auto. If there is anything more we can do for you please come back and see us any time! Take care! Best, The Krietz Auto Team
Buying experiencr
Very pleasant staff. Willing to work a deal over the phone. Had things ready when I arrived! Nice facilities. Treated respectfully. Very nice selection on the lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Krietz Auto Team
Amazing Service!!
Had to return a vehicle I recently purchased from this dealer for a very minor repair. We arrived, loaner car was ready for us and the repair was made in a very timely matter. Everyone was so friendly and above all professional. We were made to feel special. We will return to this dealer. Thanks to all at Krietz Auto!! Joni and Charlie E.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joni and Charlie, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Krietz Auto. If there is anything more that we can do, please come back and see us again. Take care! Best, The Krietz Auto Team