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Crown Nissan

(1,647 reviews)
2025 state dealer award
View 15 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,647 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Nissan from DealerRater.

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Stay away!

Worst car buying experience ever! I have bought 5 new Nissan's with great luck. I bought a new car from crown 15 days ago. Absolutely hate the car piece of junk. I got to see what can be done to resolve problem. Costumer service very poor of course since im not a happy costumer no one wants to deal with you. I finally get someone only to tell me I have to pay $5000 to get out of a car with 800 miles on. Are you serious!! I understand a small amount I have to suck up, but this is crazyness. im stuck paying a huge car payment for a car I hate. To think I go to work as a nurse and may possibly take care of your family how would u like me to treat them in this manner. Nissan is a great car, but please buy from another dealership!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Antifreeze Leak

I purchased my 09 Nissan Altima in Canada, but whenever I am Florida I service at Crown Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your very kind review. We were very happy to help you with your Altima. We look forward to seeing you again when your vehicle is ready for its next service. We hope that you will think of us again when you are ready to shop for a new car. Your Friends at Crown Nissan

Lube, oil and service

I purchased my 2010 Murano LE in MA, but when we are down for the season we service it here, this is our second year using them and we are very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. Your Friends at Crown Nissan

Oil Change

I bought 2 cars from here and have been servicing my cars through Crown for 23 years, Christine Smith always takes great care of me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're always happy to hear from our loyal customers! We're proud that you have been coming to Crown for so long.

Oil Change and 100 point check

I have 99 Altima that I bought new at another dealership, I have been servicing it at this dealership for 10 years and Christine is amazing with how she takes care of me. I would refer this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Christine has taken took such great care of you all these times. Your Friends at Crown Nissan

Great dealership

Buying car was super.... Service has been top notch. Way to go Crown!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that we were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Your Friends at Crown Nissan

Service visit

Good service but stupid morning shows. My brain is melting.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review of our service department. We look forward to working with you again. You Friends at Crown Nissan