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American Auto Brokers

(171 reviews)

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jennie the happiest gal!!

I highly 100% recommend American auto brokers if you are in search for a vehicle!!!!! Netti....was....OUTSTANDING!!!!!! She went well over and beyond and even more then that to get me into the truck of my DREAMS!!!!! She is the girl you wanna work with, and even through all my questions, what if’s and at times negativity about getting this car(because I had no faith that I was gonna get my dream truck) she stayed 100% positive throughout the whole process and made me feel super comfortable about my decision!! Jackie was amazing as well in helping with the finance process and made ends meet from all over the place to make my dream come true!!!!! She’s a doll for that!! And then Gabby!!!!! Oh she’s so sweet and helpful and gave great advice and made the final deal so smooth and exciting!!!! She was very patient with me let me tell you because I was a nervous wreck throughout this process. This team DEFINITELY is the BEST! Teamwork makes the dream work!!!!! Oh yea...and the break room had super good snacks, the office was clean and all the rest of the staff that I didn’t work face to face with were so very welcoming and nice as well!! And at the end....you get a cool shirt!!!!! Got trucks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Look No Further, they have a lot of quality trucks

Everyone was great. Building a relationship with their customers, is there model. Go see for yourself, and test drive your dream truck. Ask for melissa Navarro, tell her I sent you... Eddie Prince you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep Wrangler

Great experience! Melissa Marler was AMAZING. She is so friendly and welcoming, and makes you feel very much at ease during what could be a very stressful process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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American Auto Brokers Got Trucks

Thank you to Melissa who helped me so much & made the process of buying so easy. Very clean vehicles and am happy with my new ram truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 Ford F-350 King Ranch

I was shopping for a used diesel truck in good condition, my wife insisted on the King Ranch package. After reading all of the great reviews I decided to call and ask for Melissa Navarro. Melissa answered all of my questions to where I felt comfortable buying a plane ticket to fly in for the test drive, inspect the truck. It was in great condition as described in the ad and in conversation with Melissa. Everyone there was very friendly and it was a quick process to complete all paperwork and drive away in my new truck. I would recommend American Auto Brokers for a used vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience - 2015 F350 King Ranch

I found the truck online, checked reviews and called Melissa Navarro to answer my questions. The entire process was easy and quick, once I decided to fly to San Antonio to test drive and inspect the truck. Melissa was very helpful throughout the entire process which included coordination of Uber to pick me up at the airport when I landed through the final purchase process. Teri in finance was great to deal with as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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good dealer

I bought a car here, very kind nattie saleswoman she did everything very fast and I help with the staff to make everything easy, thank you I recommend this saleswoman and the dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buen dealer

I bought a car here, very kind nattie saleswoman she did everything very fast and I help with the staff to make everything easy, thank you I recommend this saleswoman and the dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BAD BUSINESS

WE WANT TO BUY A TRUCK THEY HAD IT WAS PRICE 6000.00 MORE THAN THE VALUE OF THE TRUCK MOST BANKS YOU NOT ACCEPT THAT SO I ASK THEM IF THEY WOULD DROP THE PRICE JUST BY 3000.00 AND I WOULD PUT DOWN THE MONEY SO THE BANK WOULD FINANCE IT THEY WOULD NOT WORK WITH US THEY SAID THE PRICE IS SET IN STONE NO NEGOTIATING AT ALL PLUS WE WANTED TO PUT SOME MONEY YO HOLD THE TRUCK UNTIL WE COULD GO SEE IT THEY SAID SURE 500.00 BUT IF YOU DO NOT BUY THE TRUCK YOU MAY NOT GET YOUR MONEY BACK ...WOW ....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great service

Great selection of trucks and friendly service. Vehicles sold here are at a very fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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