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Reviews

3.3
14 lifetime reviews.
  • ***** Great Car Buying Experience

    Jason Brink, the general sales manager, made me feel like a valued and respected customer which began my trust in this dealership. Courtney was ve...


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    Jason Brink, the general sales manager, made me feel like a valued and respected customer which began my trust in this dealership. Courtney was very knowlegable about all the features of my new Outback and answered all my questions. She was kind, patient and spent much time making sure I was comfortable before driving off. I am looking forward to a great relationship with this dealership! Oh and they also love dogs which solidified my impression.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor customer service

    We took our Forester in for routine oil change and "audiable beep". Which we have asked them to find and fix three times now. This time we said "...


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    We took our Forester in for routine oil change and "audiable beep". Which we have asked them to find and fix three times now. This time we said "keep it till it's fixed." Jon Austin and Terry Streby were the tech and service manager. We were told they never heard the beep and they needed the loaner back because they were out. So called us and said it's fixed, ready to go- we asked them to drive the car to us and they would hear it "can't be done, no man power for that". That evening we heard the beep 6 times while driving in Overland Park. A Subaru car from here with Subaru techs can't find the problem. And a manager who is more concerned about the next one not fixing the problem. When we hear the beep there is not read-out on any display.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Bought 2 Legacy's from LSS

    Bought 2 vehicles from Lee's Summit Subaru. Steve Gove and Chris helped me. The only dealership I go to for my Subaru needs.


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    Bought 2 vehicles from Lee's Summit Subaru. Steve Gove and Chris helped me. The only dealership I go to for my Subaru needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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