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Reviews

3.6
12 lifetime reviews.
  • ***** Great Car Buying Experience

    Jason Brink, the general sales manager, made me feel like a valued and respected customer which began my trust in this dealership. Courtney was ve...


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    Jason Brink, the general sales manager, made me feel like a valued and respected customer which began my trust in this dealership. Courtney was very knowlegable about all the features of my new Outback and answered all my questions. She was kind, patient and spent much time making sure I was comfortable before driving off. I am looking forward to a great relationship with this dealership! Oh and they also love dogs which solidified my impression.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not impressed

    I was really unimpressed with this dealership. I went to look at buying a used Subaru Cross Trek. I was working with a man named Cameron. The begi...


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    I was really unimpressed with this dealership. I went to look at buying a used Subaru Cross Trek. I was working with a man named Cameron. The beginning of the process was ok. I arrived and had to wait five or so minutes for them to find him even though we had an appointment and not to mention I had to drive way out of my way just to go to this dealership. Test drive went well and was prepared to buy. We also wanted to look at the WRX but he said "No because a guy blew the engine". He wouldn't even allow us to really look at it. Period. Then the financing time began. Talk about shooting yourself in the foot, Cameron. First off, I asked him to explain the buying process to me. He basically said I could put the value of the car towards the subaru. He wasn't clear about how my current car loan factored in and it seemed to go away. That was until the financing came out. He then showed me that my current loan outweighed what my car was worth. He said two things that I will never forget: 1) "We give you top dollar for your trade" (4k) and 2) "Subaru is too rich for your blood". These two thoughts were total lies. I took my car to another dealership that had subarus in MO. They offered to pay off the loan and give me $200 extra to go towards a new (used) subaru (4.7k pay off plus $200) which also cancels out the second thought. So then I bought a car from a dealership (settled on a prius because I do not want a subaru this time around. Thanks, Cam!) who gave me $1000 over the worth of my car. After I bought my new car and I had a voicemail programmed to say that if they were a dealership that I had purchased a "new" car and thanked them for working with me. This meant nothing to Cameron for he incessantly called me to the point where I blocked the dealership's number. The total time we were at the dealership was 2 hours! What?? Bottom line: do NOT shop here, especially with Cameron Smith. There is a serious training issue.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • LOVE!

    I LOVE THEM. They helped me so so much! I'm a first time buyer with 0 credit and they still got me a low interest rate and monthly payment with NO...


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    I LOVE THEM. They helped me so so much! I'm a first time buyer with 0 credit and they still got me a low interest rate and monthly payment with NO consigner! They were kind and willing to work with me, even when I had a bit of a breakdown because I was stressed during the process :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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