Ideal Auto Sales

Bought a car 18 months ago. I didn't care for it but my wife loved it and now sold it to a daughter who also loves it. I think they do a good job of selling a quality used car at an affordable price. Good used cars that are affordable and with lower miles are difficult to find, but Ideal Motors seems to do a good job at finding them, and then being able to assure they are up to par with their own shop and mechanic. Now that I am in the market for another used car or truck, Ideal is where I will once again look, and in fact was there this morning.

Cars look nice. Took a test drive, came back with a couple of problems and told them, one problem response was "I know," another problem response made me feel stupid like I don't know what I am talking about. Try to negotiate prices and forget it.

Bought a vehicle and in less than one year spent over $1500 on repairs (tires, oil leak, broken part, shocks/struts, tuneup...) Is it better to spend a little more at a "real" dealer and be assured everything was checked and/or replaced ahead of time, or spend less at a small sales lot and then have to pay after you own it?

My fiancee and I recently looked all over for a new SUV for our family. Ideal had many cars that were well priced and in the condition that was well represented on the internet. We found other SUV's for less money, however none matched the quality and price that we found at Ideal. When we bought our SUV the manager Dan said if we had any problems that they would make it right. I had heard these lines before at other retailers. However when the brakes started squeaking I made a phone call to Dan and they replaced all the brakes in my SUV for free the next day. They did make things right, and for that i am thankful that someone finally did what they said.

Shopping for a good used car can be quite an experience, many times, not a good one. We just completed our second used car purchase from Dan at Ideal. We came back this time because we were treated well the first time. Ideal has a good selection of used cars and they are priced reasonably. They are up front about their cars and provide a Carfax as well. I also have confidence that if a problem does come up after the sale, Dan will do what he can to make it right. Thanks again Dan.

I spoke with Dan twice over the phone about a Jeep Cherokee. I asked specific questions about the body (rust, paint, over all condition) and was only told about a small spot of rust by the top edge of the windshield which is common and also common drive train corrosion. I informed him that I was a cash buyer driving five and a half hours with the intent on purchasing the Jeep if it were as advertised. I called around closing time on a Friday evening to inquire if they still had the Jeep and after finding that they did, I asked him to hold it until I could arrive around 10:30 a.m. Saturday morning. I arrived at 10:30 a.m. Saturday as I specified only to be extremely disappointed with the condition of the Jeep. It had hail damage along both sides of the Jeep, and the entire front end had been poorly repainted. There was some light impact damage to the front bumper and the top of the header panel. The bottom of the door seams had started to rust and a poor black cover-up job had been done. The body on both sides from front to back on the fender flares and below was covered with scratches and spots of touched up rust. I am fed up with asking all the right specific questions and being allowed to drive long distances only to find a false representation. Let this be a warning to any and all who are contemplating spending any time to visit this dealership. I found them to be lacking in the quality of vehicle they advertise and lacking in integrity.