Reviews
What a let down.
I drove down from fresno. The ad was different than the truck in person. This was a used pickup, and was a limited production. Wear and tear are common, I did not drive 5 hours, and expect prestine to really be below average. Charge what you will, and it is a market driven price. There were a series of things not right about this pickup.( my opinion ) I liked the people who were selling the car, but they did not address my concerns , in a way that I left with car. I applyed for a loan through them to prove I was serious , and even took a day off to look at this car. I don't want to make this personal , but if description is off, what else is too. As always buyer be ware , these are no guarantee vehicles. I was afraid of promise anything and then look for ways to deliver nothing. Nice people, but so are elected people. I am in no way saying don't buy.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Experience!
Owner very helpful , best deal for my money on the car I was looking for. They have a really good inventory of the cleanest cars around. Bougth my car real easy got the financing on the spot and best of all, didn't take a long time to make all the paperwork. I'm very pleased ! I definitely recommend this dealer .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great car buying experience!
I'm so glad I found this dealership! I love my SUV! Thank you Henry for your honesty and integrity throughout my purchase. I hope many others will have the same experience as I did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experiance
First time buying a vehicle from a dealership. The experience with St. Mina Auto Sales was satisfying. This was absolutely a no pressure purchase, they let you take your time. Henry is a great sales manager, I dealt directly with him for the vehicle. He's very honest, and looks out for you, especially when it came down to financing and payments. I will enjoy my 10 year old truck, which by the way is in almost mint condition, for years to come. Buying a vehicle from here will not give you buyers remorse the next day. Thank you St. Mina Auto Sales for an awesome truck! Kamron
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
Sales manager contacted me by e-mail and gave me all the info I needed, my only problem will be getting there to actually see and test drive the car. Henry was very helpful regarding the Ford Sport Trac and as soon as I can get there I'll probably buy the vehicle, thanks for the great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Courteous and professional
I contacted this dealer via emails, & mr. Mina replied immediately with courteous notes. Even though I did not buy the car since I found another car from private party, I found Mr. Mina is very professional & I will definitely give him and the company the highest rating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very pleasant experience
This dealership really deserves the 5 star rating! I went in yesterday to take a look at a car that I was interested in and was greeted by very pleasant staff. As all of the other reviews mentioned they really have a very easy no pressure way of dealing with customers and that is not a very common thing in the used car industry. I noticed that all of their inventory is in excellent condition so they really take pride in the product they are selling and obviously care about their reputation! I highly recommend St. Mina auto sales to anyone who's looking not only for a great deal but for a no pressure experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceeded my expectations
I've been looking for a year for a better car for not only me but my family. I've gone to a couple of different dealerships in different cities to look at different cars, the most honest dealership I've been to is this one. I was very happy with the level of service and the fact that they understood that it was my first time buying a car through a dealership. They walked me through all the steps, gave me advice and showed me how it all worked. I was going to get the car regardless of the service but truth be told the service was outstanding enough to warrant future returns if I ever need a car again or need to recommended a dealership to another person. Take a look at their website, see if they have a car your interested in and go down there. Don't be rude or stand off-ish to them, give them a chance and you'll be surprised how honest they'll be with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
They are amazing, I walked in with my wife expecting to have to fight tooth and nail for a fair deal and I left feeling extremely appreciated for being a customer. I would hands down recommend this dealership to anybody especially my fellow Marines!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
vehicle not as described!
I drove 100 miles to look at a car they described as "pristine". Upon arriving I viewed the car. It was a Lexus SC which I am very familiar with. It was low miles but far from pristine. The drivers seat leather had a hole, the passenger seat had a cut, the drivers door panel had a hole, the rims were scuffed on the drivers side, the truck spoiler had a large scrape on the paint, several touch up paint marks. It was not even close to pristine and it was dirty. They had 1 key which was broke but they did have fixed. It was a very disappointing experience. I really wanted to but this car and when back a second time. They did fix the seats and the door panel as best they could and the key. However, this car was not even close to the description.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase