Knauz Auto Park

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4.8
(2,002 reviews)
Visit Knauz Auto Park
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 10:00am–8:00pm
Tuesday 7:00am–7:00pm 10:00am–8:00pm
Wednesday 7:00am–7:00pm 10:00am–8:00pm
Thursday 7:00am–7:00pm 10:00am–8:00pm
Friday 7:00am–6:00pm 10:00am–6:00pm
Saturday 8:00am–3:00pm 9:00am–5:00pm
Sunday Closed Closed
New (847) 371-3350 (847) 371-3350
Used (847) 371-3360 (847) 371-3360
Service (847) 984-0372 (847) 984-0372

Inventory

See all 411 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2004.
It was over 80 years ago when Karl Knauz the father of the current chairman opened a gas station in Lake Forest. Since then the Knauz family has weathered the good times and the bad and done so by taking care of customers using 'The Golden Rule". In addition to our car dealerships we also have a state of the art; Body Shop & Detail Center plus a Pre-Owned Center Knauz North (located approximately 1.2 miles north of the Autopark) with an indoor vehicle and tire storage facility. Even in today's uncertain times you can always find a friendly face at the Knauz Autopark and they will greet you with a smile.
The Golden Rule. Turning Knauz Customers into friends for over 80 years

Service center

Phone number (847) 984-0372

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 37 employees View less employees

Reviews

4.8
(2,002 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Knauz Auto Park from DealerRater.

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5.0

Lee is the reason I drive from Valparaiso IN to Lake

Lee is the reason I drive from Valparaiso IN to Lake Bluff to get my Range Rover serviced. He is outstanding and has gone above and a beyond the call of duty many times. We live in Scottsdale 1/2 the year and Lee was nice enough to make a warm introduction to the service department there. We bought our RR in Naperville but never took the car there for service because of Lee!

Dealer response

Hi Mike, thank you very much for leaving this review. We're thrilled to hear how much you enjoy working with Lee & Joni to service your Range Rover! Providing friendly, professional service is our top priority, so it's wonderful to receive your comments. We greatly appreciate your business, especially considering the extra distance you drive to work with Lee! Thanks again for your kind words; we're looking forward to your next visit!

5.0

Sam and his colleagues made car shopping a very pleasant

Sam and his colleagues made car shopping a very pleasant experience from start to finish! I look forward to our next automotive purchase at Knauz!

Dealer response

Hi Stephen, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with Sam, Luke, & Peter! We strive to provide friendly, knowledgeable service in a low-pressure environment, so we greatly appreciate your feedback. Congratulations on your new BMW! We're looking forward to the next opportunity to work with you!

5.0

Lee in service

My service was seamless. Lee was excellent and took great care of my car and me. Touched up all my scratched wheels. Highly recommend Knauz and Lee

Dealer response

Hi Andrea, thank you for leaving this review. We're thrilled to hear how much you enjoyed working with Lee to service your Land Rover! Providing friendly, knowledgeable service is our top priority, so we greatly appreciate your kind words. Thank you for your business, as well as your recommendation. We're looking forward to your next visit!

5.0

We worked with Gary previously and he didn’t disappoint

We worked with Gary previously and he didn’t disappoint us this time. Gary made our car purchasing experience very pleasant. He is very knowledgeable in all the features and spent a great deal of time demonstrating them. All the paperwork was ready for signing when we arrived, the car was detailed and ready for us in a very efficient manner. Overall, very enjoyable experience. We will continue to recommend Gary Bogart to all our friends and family and work with him in the future.

Dealer response

Hi Luba, thank you very much for taking the time to leave this review. We're thrilled to hear how much you enjoyed working with Gary again! We always appreciate feedback, but comments like yours are especially rewarding to receive. Congratulations on your new Mercedes-Benz & thanks again for reaching out to us! We're looking forward to the next opportunity to work with you!

5.0

Great to work with from start to finish.

Great to work with from start to finish. Reasonable negotiations, very efficient process, Sam was great to work with!

Dealer response

Hi there, thank you for leaving this review. It's wonderful to hear how much you enjoyed working with Sam! We strive to provide friendly, knowledgeable service, so we greatly appreciate your kind words. Congratulations on your new BMW! We're looking forward to the next opportunity to work with you!

2.0

I received a subpar purchase experience at BMW Knauz for

I received a subpar purchase experience at BMW Knauz for my brand new 2022 M5 Competition received on 8/6/22. My Client Advisor did a good job assisting with model selection options starting March 2022. That said, delivery day was unacceptable based on lack of transparency with the Financing Dept. and professionalism of said team members. General Manager did not even thank my family for purchase or apologize for Financing issue.

Dealer response

Hi there, thank you for reaching out to us with your feedback & making us aware of the situation. We're terribly sorry to hear that you had a disappointing experience. Providing great service is extremely important to us, & it's never our goal to leave a client feeling dissatisfied. We are currently looking into this situation.

5.0

Rolly was great to work with.

Rolly was great to work with. He was friendly, knowledgeable and courteous. He made the buying experience easy and fast.

Dealer response

Hi there, thank you for leaving this review. Providing great service is our top priority, so it's wonderful to hear how much you enjoyed working with Rolly! Congratulations on your new BMW! We appreciate your business, as well as you taking the time to reach out to us. We're looking forward to your next visit!

5.0

Knauz does everything 1st rate.

Knauz does everything 1st rate. From the friendliness of its staff to the first rate workmanship they completed on the pre-owned certified BMW I was purchasing. They insisted that the car I was interested in buying, would be like new upon delivery. My satisfaction was their biggest concern. They did not disappoint. The best car buying experience I have ever had.

Dealer response

Hi Pete, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with Rolly! We always appreciate feedback, but comments like yours are especially rewarding to receive. Thank you for your business & congratulations on your BMW! We appreciate you reaching out to us & we're looking forward to your next visit!

5.0

Sam Picchietti did a wonderful job helping me choose the

Sam Picchietti did a wonderful job helping me choose the options for my new i4 which I just love. Alex T, product specialist made learning all the new widgets a breeze.

Dealer response

Hi Kurt, thank you very much for leaving this review. We're so glad to hear that you had a great time working with Sam & Alex to purchase & familiarize yourself with your new i4! Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to the next opportunity to work with you.

5.0

I’ve been purchasing my cars from Knauz for several years

I’ve been purchasing my cars from Knauz for several years and have always had a great experience. Never any pressure and everyone there is always really nice. Just picked up a new BMW and will keep going back! Marek was great to work with as always!

Dealer response

Hi Ron, thank you for taking the time to reach out to us. We're thrilled to hear that you had another great experience working with Marek! Providing friendly, customer-focused service is our top priority so it's wonderful to receive your comments. Congratulations on your newest BMW & thank you for your business! We're looking forward to your next visit!

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