Knauz Auto Park

As mid 50's baby boomers my wife and I have purchased quite a few cars and have had a fair share of good and bad experiences. We had visited Knauz in the recent past inquiring about a used Mini Clubman they had listed. Also I failed to mention we were current Mini owners and live in Glen Ellyn IL.so it was a bit of a journey to go to Lake Bluff. It was worth the trip! The service was great. We did not buy the car due to the size of it and our needs. Soon after we decided to look at Countryman All4's. After looking around we found little inventory in our area so we looked into ordering a car. Later we found an almost perfect match in Knauz's inventory. We made an appointment on the phone with the sales manager and met our salesman before we got in the building! We were shown and drove many cars and when it came time to deal our salesman Marc Lebovitz and the sales manager Peter Gioulos sat down and worked out the deal that put us a 2016 Countryman. Having them work with us as a team took the old 'I gotta run this by my boss' out of the deal. This was our best experience to date!

This was my first BMW buying experience and it was a truly enjoyable one! Everyone I interacted with was great and enjoyable to talk with, sharing their knowledge and personal experience with their BMWs. I really enjoyed the inquiries by Shane into what kind of experience was a looking for in a car, not just "what can I sell you", and looking for the right model that fits those wants and needs. Scott was also great to work with in explaining extended warranties and other options available in financing. And Jon truly knows his way around the car! He was very thorough and helpful with his overview. I look forward to an ongoing relationship with the dealership.

Our buying experience with Knauz was exceptional. Bob was outstanding with the sale of our car. This is our fourth car with Knauz, the service is great Jeremy is always on top of the work being done. Every one is exceptionally friendly. Great place to buy a car and have service.