Reviews
Write a reviewThis is the best BMW dealership I have ever been to.
This is the best BMW dealership I have ever been to. I stopped by initially because it was the only dealership in the Chicago area that had in the lot the model I was interested in. I was very impressed with the welcoming, relaxed atmosphere and professionalism of everyone there, particularly my first contact person and advisor, Spencer Parker. A week later I returned for a test drive. Spencer was extremely helpful and went out of his way to assist me without being pushy, which I particularly appreciated. I was offered a fair price and I ended up purchasing the vehicle. The specialist, Lucas Wojtas, and the sales manager, Douglas Kamp, were also extremely helpful. Lucas was very patient showing me new features in my car. Doug was very efficient and I particularly appreciated not being pushed at all into buying any extras I did not want. After my experience at Knauz, and having painfully dealt with several other BMW dealerships in the past, my husband is now also going to switch to Knauz.
No good
You definitely don’t wanna bring your trade in here, they’ll waste your time for an hour, and come with the most insulting offer for your trade. I’d never go back and I definitely would not recommend going there
Hi Mike, thank you for reaching out to us. We're terribly sorry to hear that you had a disappointing experience. Providing great service is extremely important to us, & it's never our goal to leave a client feeling dissatisfied.
Sam was great!
Sam was great! Knowledgeable and answered all our questions. He helped us pick the best car for us! Made the process super easy. Thanks Sam!!!
Hi Dee, thank you so much for leaving this review. We strive to provide friendly, knowledgeable service, so we're thrilled to receive your comments about your experience working with Sam! Congratulations on your new BMW & thanks again for reaching out to us. We'll see you next time!
Sam was attentive and informative throughout the entire
Sam was attentive and informative throughout the entire car shopping process. He helped me figure out the best car for me and was as excited as I was when the car arrived! This is the second car we have purchased from Knauz BMW.
Hi there, thank you for reaching out to us. We're thrilled to hear how much you enjoyed working with Sam! Providing great service is our top priority, so it's wonderful to receive your comments. Thank you for your business, & congratulations on your newest BMW! We appreciate hearing from you & we're looking forward to your next visit!
Luke and dealership quoted me several thousand over what
Luke and dealership quoted me several thousand over what other dealers were giving me. No one here had half a mind to do business.
Hi there, thank you for reaching out to us. We're terribly sorry to hear that you had a disappointing experience. Providing great service is extremely important to us, & it's never our goal to leave a client feeling dissatisfied. We are currently looking into this situation.
Very responsive.
Very responsive. Joe was very helpful with providing additional information I wanted. Good people to deal with.
Hi there, thank you very much for leaving this review. Providing great service is our top priority, so it's wonderful to hear how much you enjoyed working with Joe! Thank you for your business, as well as taking the time to reach out to us. We'll see you next time!
First purchase, amazing experience.
First purchase, amazing experience. Sam Picchietti was a top notch salesman from start to finish. I was out the door within 2 hours!
Hi there, thank you very much for leaving this review. We strive to provide friendly, efficient service, so it's wonderful to receive your comments about your experience working with Sam & Luke! Congratulations on your new BMW & thank you for your business! We appreciate you reaching out to us & we're looking forward to your next visit!
Lee is the reason I drive from Valparaiso IN to Lake
Lee is the reason I drive from Valparaiso IN to Lake Bluff to get my Range Rover serviced. He is outstanding and has gone above and a beyond the call of duty many times. We live in Scottsdale 1/2 the year and Lee was nice enough to make a warm introduction to the service department there. We bought our RR in Naperville but never took the car there for service because of Lee!
Hi Mike, thank you very much for leaving this review. We're thrilled to hear how much you enjoy working with Lee & Joni to service your Range Rover! Providing friendly, professional service is our top priority, so it's wonderful to receive your comments. We greatly appreciate your business, especially considering the extra distance you drive to work with Lee! Thanks again for your kind words; we're looking forward to your next visit!
Sam and his colleagues made car shopping a very pleasant
Sam and his colleagues made car shopping a very pleasant experience from start to finish! I look forward to our next automotive purchase at Knauz!
Hi Stephen, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with Sam, Luke, & Peter! We strive to provide friendly, knowledgeable service in a low-pressure environment, so we greatly appreciate your feedback. Congratulations on your new BMW! We're looking forward to the next opportunity to work with you!
Lee in service
My service was seamless. Lee was excellent and took great care of my car and me. Touched up all my scratched wheels. Highly recommend Knauz and Lee
Hi Andrea, thank you for leaving this review. We're thrilled to hear how much you enjoyed working with Lee to service your Land Rover! Providing friendly, knowledgeable service is our top priority, so we greatly appreciate your kind words. Thank you for your business, as well as your recommendation. We're looking forward to your next visit!