Knauz BMW Mercedes-Benz Sprinter

Roxanne, Peter and Vijay were awesome! They made the car buying experience enjoyable and seamless. I have been buying cars from this group at Knauz for years and honestly never see myself going anywhere else. The attention to detail, the knowledge of the car and the ability to explain how everything works were extremely helpful and I would be lost without their expertise. I will recommend this team to everyone.

Bob never disappoints! Very knowledgeable, helpful as always. This is our fourth car buying from Bob at Knauz and it was a very smooth transaction 🙏🏻 What else to say amazing job thank you!

This was my first experience with Knauz, and I can honestly say it was the best experience I've ever had with a dealership. From the moment I walked through the front doors and met my salesperson, Peter, to finalizing the paperwork with Roxanne, everything was handled professionally and efficiently. I was provided with all the information I needed to make an informed decision, without any of the high-pressure tactics that are so common at many dealerships. At no point did I feel rushed or pressured to "make it happen right now." The entire process was transparent, straightforward, and genuinely enjoyable. Purchasing a vehicle can often be stressful, but the team at Knauz made it a truly delightful experience. I highly recommend them to anyone looking for a dealership that values customer service and professionalism.

Bought a used S Class from Peter P. - great experience - honest and no pressure. Roxanne in finance was also very easy to work with. As good as a car buying experience can be!

I flew to Chicago to purchase a CPO iX50 we had returned post-lease at another dealership. Matt Pudlo could not have been better in making the experience seamless. The dealership paid for an Uber Black to transport me from the O'Hare to the dealership. The paperwork was simple. Matt explained all the details of the transaction and informed me of the incentives and financing options. The pricing was reasonable. The vehicle was detailed, prepped, and charged as promised. A specialist synched the vehicle to my phone and I was on my way home in 90 minutes. That must be a record for a complete auto purchase including financing. I highly recommend this dealership for the staff's speed, accuracy, courtesy and thoroughness. I met several of the staff, including the finance, sales and general managers. All were polite and friendly. Matt, by the way, is the person to see for M-series vehicles. I understand he is nationally recognized for his expertise in the M-cars. All told, this was a comfortable and pleasant transaction. A+ Doc

This dealership provides incredible customer service from the finance manger, sales manager, sales representative to the service advisor. Completely personalable and professional. You will not be disappointed!

I ordered a part from this dealership, not only did they rip me off with the shipping, they had horrible customer service when I reached out to them three times!! Left a message for the manager to call me back and that’s never happened yet!! Never again!!

Always a pleasure to work with this dealership! Ryan and Peter make the experience a pleasure.

Peter is great! He is always so organized and professional. He always goes above and beyond for deliver of my vehicles and I appreciate his hard work!

I throughly they were professional, low pressure, responsive and transparent. I went to several other dealerships and found them to be lacking in follow through and rude to my daughter. Kai’s was a breath of fresh air.