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Sunset Cars of Auburn

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is the most horrible dealership ever.

This is the most horrible dealership ever. We bought a 2011 BMW 328i Convertible and had nothing but problems from the beginning. The owner was rude and yelling at me because I confronted him about this issues. He kicked us off the lot and threatened to call the cops if we didn’t leave. Brian Matthews was his name and he should lose tons of business because he sells awful unreliable cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a 2011 BMW 320i coupe from this dealership.

Bought a 2011 BMW 320i coupe from this dealership. There were so many problems that should have been caught by inspection. I confronted the owner Brian Mathews and he was so mean he kicked me off the car lot and threatened me to call the cops for trespassing. Do not buy anything from this dealership. You will regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This lot is friendly clean and not a fly buy night

Verry easy let us walk free around to look not like a puppy dog following us around the lot that is a no go for me so,we bought a suv from them yesterday stress free 5 star for them boys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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review fo my guy

buy a great VW , couldn't get in google to write this , just want to thank Simon for being well informed and quick .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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buying experience

these guy took great care of my first time after bad previous car deal and credit experience and got me into the car I wanted , go see Tony

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the nice remarks Y Man. We take pride in being able to get customer into the car they want for the terms they want in a pleasurable manor

buying experience

need a car for the first time , got credit problem , these are the guy to see , they really do try to help .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Y.Z. We've Been specializing in helping people with their vehicle needs for over 40 years. We're happy to assist you.

need a car

with loss of income , covid19 and all that has been happening , finally going back to work need a reliable vehicle and help on auto loan , these guys took care of us all he way through .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks HAR HAR it's really nice to we could help you in these difficult times.

buying experience

came here because my family bought here last month , they were helpful Anthony and Simon was very patience , I got a cool ride .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you Hinja for your comments. we are glad to have you as part of our family of repeat and referral customers.

buying experience

Anthony helped and treated us like family , we have bought begore and refer many church friends to these guy , good people and nice place to do business .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Y.L. for the kind endorsement. We get a lot of repeat business. Like we did for you we strive to make the buying experience as pleasant and customer friendly as possible. Thank you for your patronage and referrals

buying experience

looking for a specific truck found it on google , made a fair buy couple of trade in later with simon the car dude , he's all right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Tom for sharing your buying experience. I'm sure you will enjoy your new truck