Reviews
First Class experience
I couldn't be more pleased with my experience. Chris was phenomenal to work with, professional, knowledgeable, responsive and I truly appreciated his no pressure laid back style. He diligently responded to all of my questions and went above and beyond what I would have expected. I told him my price point and never dreamed he could match that and get me into a brand new Ford Explorer. Chris provided me with a first class experience, very different from any other dealership I have been to. Larry was on point with showing me every detail of the vehicle. I didn't feel rushed and felt confident when driving away with my new Ford Explorer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stress Free Buying Process
Summit Ford Lincoln made the buying process quick and easy while following CDC guidelines. All staff members were knowledgeable, professional, and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service!
Excellent service team at Summit Ford Lincoln. Kudos to Service Tech Mike J. and Service Manager Jeff St. G. for their outstanding customer service performance during this COVID-19 event. Service performed on my 2008 Lincoln MKX AWD was easy to schedule and completed as promised. I am very fortunate to have the opportunity to keep my vehicle running safely thanks to the loyal and dedicated service team at Summit Ford Lincoln. Thanks Mike and Jeff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly people, fast good service.
Friendly people and fast service. Good waiting room with toilets near by. All employees have a good attitude toward the customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jones
Fast and very efficient .Very professional, kind. Glad you were able to accommodate us. WE love Our truck.Great work.Safe and mechanics wipe everything down. So grateful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
Jeff was extremely helpful and understanding. He was concerned about my needs and worked with me to solve the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service was good and area was clean.
convenient location, friendly employees and fast, efficient work. Service manager was friendly and customer waiting area was comfortable. Area was able to maintain social-distances, also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
Quick and easy, no nonsense. Very easy to deal with, makes it a good experience. Highly recommend this dealership to anyone looking to purchase!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly staff
Very efficient, practicing careful, and effective measures to ensure safety for pandemic times. Appointment time was accurate and timely. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
No hassle service
My car got serviced quickly and efficiently. I had a nail in the side of a tire. One was ordered and installed the next business day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase