Cole Valley Cadillac

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

Cole Valley Cadillac Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2007

About Our Cadillac Dealership:

...


Cole Valley Cadillac in Warren, OH, is proud to be an automotive leader in our community. Since opening our doors, Cole Valley Cadillac has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Cole Valley Cadillac will professionally fit you into the automobile of your choice.

"THE PREMIER CADILLAC DEALER SINCE 1914"

Service

Brake Replacement

$99.95 and up*

Transmission Service

$129.95 and up*

Wheel Alignment (4WD)

$89.95 and up*

Coolant System Service

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
58 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    July 9, 2019

    I purchased a used Ford here in May 2019. Rich, the sales person was very nice and accommodating. After the purchase was complete, I sat in the parking... lot and tried to pair my phone to Bluetooth. It doesn’t work. This is one of the main features I needed in a car. The sales person and the service manager tried to get it to work with no luck. They recommended that I take the vehicle to a Ford dealership to solve the issue. The Ford dealership was very nice and tried to help. However, in the end, the entire radio needs to be replaced at my cost. I feel this is wrong. No one would think to test the Bluetooth before purchasing during a test drive. I even brought the issue to Cole Valley’s attention before even leaving their dealership. I was assured by the sales department repeatedly to not worry and the issue would be resolved at no cost to me. The sales department maintains, however, that the issue is my problem because they allegedly don’t check that feature when preparing a used car for sale. I don’t want the moon, I simply want a fully functioning car that has all of the equipment working. I would happily give a five star review if they would rectify this issue and I would happily recommend doing business with the Coles if they would make this right. They did resolve a check engine light for me that came on a day after I bought the car, which is why I gave two stars and not one.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, After speaking with Rich, your sales person and the owner, Mr. Cole. My understanding of the matter is that before you left the dealership ...the day that you purchased the vehicle you were instructed on a resolution to the malfunctioning radio that did not hold any cost to you. However, this action was not taken and therefore the issue obviously has not yet been resolved; subsequently there will now be a cost to repair the radio. Having said that, my owner has stated that he is willing to resolve this issue for you. Rich will be in touch with you if he has not already been and we will get the matter resolved as quickly as possible for you. We do appreciate your response and hope that you will contact us with any additional questions or concerns. Thank you, Cole Valley Cadillac 330-372-1665

  • 5.0 out of 5
    July 7, 2019

    The people there are so nice and the service made it worth the visit overall. I will recommend this company to everyone looking for a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 16, 2017

    Although we live in Columbus, we only buy cars from Joe Sember at Cole Valley in Warren, Ohio. This is my third experience working with Joe, and I cannot... give a higher review. Joe is dedicated to serving the customer, and it is amazing how easy Joe makes the car buying experience. His knowledge is only exceeded by his commitment to customer service, and, in all, he is prompt, efficient, honest. On our recent purchase, Joe drove more than halfway to Columbus to deliver the vehicle to us -- Joe delivers an easy, positive experience to the onerous task of buying a car. If you want to simplify the car buying experience, give Joe a call.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2019

    Service advisor Skip, is the best. He is professional; listens to to and makes important suggestions.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2017

    Good experience, only comment would be that my appt. was for 7:30 a.m. however service staff did not arrive until 8:00 a.m. Scheduled early so it wouldn't... interfere with work but they did finish within 30 minutes so that was good.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2017

    Skip in service is a real big help here at Cole Valley...did me 100 percent...in helping me in new tired and service..thank you Cole Valley service.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 3, 2017

    I went to buy my first car and they treated me like I was stupid because I'm so young. If I could give 0 stars I would.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We apologize for the way your were treated. At Cole Valley we strive to earn every customers business and treat them with the utmost respect. 330-372...-1665

  • 5.0 out of 5
    June 5, 2017

    Joe Sember could not have been nicer or more helpful

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 29, 2017

    Excellent in all aspects. the best dealership in my area, bar none

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2017

    I have purchased 7 of the last used cars I've had online and then went to the dealership somewhere in the country to get them and a couple times have been... disappointed but that was not the case here at all. I dealt with Gary and he was amazing! He even kept the dealership open an extra half hour for me as it took 6 hours to get there. The car is everything it appeared to be online and I couldn't be happier. I highly recommend this dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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