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Heritage Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (281 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thank you so much Kilimba at Heritage Mitsubishi for

Thank you so much Kilimba at Heritage Mitsubishi for being so patient and helpful with me! Kilimba explained all the awesome bells and whistles on my awesome new Outlander. God bless you!

Thank you so much Kilimba at Heritage Mitsubishi for

Thank you so much Kilimba at Heritage Mitsubishi for being so patient and helpful with me! Kilimba explained all the awesome bells and whistles on my awesome new Outlander. God bless you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Dealership with amazing people!

Excellent experience and they respected my time. Will definitely be back again to do business with them.

Great Dealership with amazing people!

Excellent experience and they respected my time. Will definitely be back again to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This is the 2nd Outlander I have bought from Heritage

This is the 2nd Outlander I have bought from Heritage Mitsubishi. Kalimba Smith is a great salesman. He is very knowledgeable about the inventory they have. Extremely easy to work with. Went out of his way to make sure I got exactly what I wanted. Will definitely go back the next time I want. New vehicle. Remember to ask for Mr Smith to get the best service you will ever have.

This is the 2nd Outlander I have bought from Heritage

This is the 2nd Outlander I have bought from Heritage Mitsubishi. Kalimba Smith is a great salesman. He is very knowledgeable about the inventory they have. Extremely easy to work with. Went out of his way to make sure I got exactly what I wanted. Will definitely go back the next time I want. New vehicle. Remember to ask for Mr Smith to get the best service you will ever have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing experience

Hank was awesome! I just lost my husband and from the moment I met Hank till the moment of delivery, he was very understanding and took his time with me even when I had a brake down. I will never forget the love and concern I felt from him. He made everything easy for me and could not ask for a better person to handle this horrible time in my life. I wish more people were like that. ??

Amazing experience

Hank was awesome! I just lost my husband and from the moment I met Hank till the moment of delivery, he was very understanding and took his time with me even when I had a brake down. I will never forget the love and concern I felt from him. He made everything easy for me and could not ask for a better person to handle this horrible time in my life. I wish more people were like that. ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outlander

I Have not had a problem with this car lot. Always friendly when I come in to Service my vehicle young lady in service department keeps me on yhe road. Thank you.

Outlander

I Have not had a problem with this car lot. Always friendly when I come in to Service my vehicle young lady in service department keeps me on yhe road. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Decent sales rep.

Decent sales rep. but, I was not pleased with the way they treated me on my trade in nor did I get a choice on the financing and found out it was too high.

Decent sales rep.

Decent sales rep. but, I was not pleased with the way they treated me on my trade in nor did I get a choice on the financing and found out it was too high.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Hunter

Very good people and great service. I would tell anyone to go to heritage on the loop in Longview.

Hunter

Very good people and great service. I would tell anyone to go to heritage on the loop in Longview.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hands down, THE BEST

Tony was absolutely amazing. The process was smooth and fast! He was knowledgeable And informative.

Hands down, THE BEST

Tony was absolutely amazing. The process was smooth and fast! He was knowledgeable And informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Heritage Mitsubishi Service team is stellar!

Our mechanic was informative and they were prompt in getting us out and on our way.

Heritage Mitsubishi Service team is stellar!

Our mechanic was informative and they were prompt in getting us out and on our way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Dealership ever

Professional and top notch Salesmen and Service department. Quality product and best service anywhere.

Best Dealership ever

Professional and top notch Salesmen and Service department. Quality product and best service anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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