Reviews
Write a reviewMalcolm is not to be trusted
I bought a car from Enterprise with a bad key and a bad tire. MALCOLM, the manager assured they would take care of everything and I had 7 days to change my mind. They had my car for two days and returned it in the same condition And used two of my seven day trial. Malcolm is not trust worthy and gives enterprise a bad name. My sister was going to buy a car from them until she realized the poor customer service Malcolm provided. Paul, the salesman was great but Malcolm changed my opinion of enterprise. I was not given any of the contract and had to ask for it 4 days later. The contract does not have all the information and payment. Very unprofessional and disorganized. Shame on you for your treatment of customers and empty promises!
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfied Customer
I bought my car two years ago at Texas Auto Solution on Kuykendahl Rd. I must say for an in house finance dealership, they conducted business in an excellent manner! The only major problem I had (if you call that major) was my left headlight went out because of a wire problem which cost me $145.00 to fix. The money notes were amazing, (325.00 a month) and I’m am officially the sole owner of my car as of February 2020, only two years to pay it off and I’m one happy person, knowing that I have zero car payments. The owners are really nice guys, understanding and work with you and your credit! Whenever I’m ready for another vehicle, Texas Auto Solution’s will be the first place I go!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Experince
Very good experience over all and the people were very friendly and professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fast and Friendly
Fast, Friendly service, Very Easy gong no high pressure
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Customer Service!
Overall service was good, Looking for a new car and wanted to see if I could find it here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Customer Service
Awesome customer service and I felt very well taken care of!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Great Service and attention to detail. Salesman was very considerate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
Great Customer service, Jorge and Troy put me in a vehicle without any hassles and i appreciate them so much! Thank you!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Team was AMAZING!
The people at the dealership were very friendly and helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A part of the Family...
They treat you like family and I will recommend them to all my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase