Texas Auto Solutions

My name is Kevin Tork. I do most of the sales and financing at Affordable Auto Enterprises. The owner is Tracy Ennis, we have discussed this review and do not know who this is from....but would like to address it, if and when the customer contacts us. But would like to point out a couple of things I know to be true.... 1.) If there is a warranty/service contract issued, then we as a dealer would not hesitate to service/fix/assist the customer in question, since there is a great possibility the problem is covered and would be payed by the Service contract provider. And if there is a repair or problem on the first day of sale we as the dealer would have a responsibility to address the problem before the service contract was received physically in the hands of the Service contract provider. or it would come back on us. 2.)We do encourage and assist our customers in obtaining service contracts on the majority of our vehicles financed, which is good business and peace of mind for all parties involved. and the reason is to not have an issue as I am addressing at this time. 3.) Even if this were a cash vehicle sold as is, with no warranty, we would not refuse to help/assist Tow/discuss any help on our part to a customer on a same day purchase or even same week purchase.... So given the chance to address this, we as a business would be happy to, if the customer, whom we do not know at this point, would contact us.

Lolli, we thank you for your business and your review. Our goal at Affordable Auto is to ask and then listen to the needs of our potential customers, and meet them; or get as close as possible to your vehicle and budget needs and desires.

We appreciate this review from you. This is what we strive for, we feel our job to our neighbors and community is to be of service to the best of our ability to meet your needs

Thank you for the review. Repeat business is what we strive for and to that end we realize a pre-owned vehicle is a purchase that takes effort and care on both the customers and dealers sides and we try to do our part to get it right.

Thank you for your review. I know the young lady who reviewed us, and she happened to live about five miles from us and had just purchased a Camry from us about a week before. There was a service contract on it, but it ended up just being a battery terminal connection. We did pick her car up and take care of the problem in person at no charge to her or the warranty company. But that also is something that would not be unexpected and good service. Which we do try do try to give to our Customers.

We thank you for your business and the great review.

This is a funny story in a way, because the first thing I always tell prospective parents looking for a VW Beetle for usually a daughter, is that especially with Beetles make sure your extra diligent in your choosing for they have many little idiosyncrasies to them and can be a challenge to the new, young and not so car educated driver. So after the usual disclaimer on the Beetles, we went through about a week and a half sales process and ended up with a vehicle and price both were satisfied with. One thing you will not feel or get from us here at Affordable is the feeling of pushing you or rushing you into any type of vehicle or time frame. We do not get in a hurry and yet can make it as simple and enjoyable as the purchase of a vehicle should be.