Reviews
Write a reviewGreat experience, good people to deal with, must be why they have been in business for 20 or more years, when I need another car I will for sure go back to them
Great experience, good people to deal with, must be why they have been in business for 20 or more years, when I need another car I will for sure go back to them
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Richard and Alberto were fantastic! I was immediately at ease with them. They were very professional very knowledgeable and very helpful. Right after I met Richard I turned to my wife and said, “This guy is good.” and we had hardly said two or three sentences. I highly recommend this dealership. they have some very nice cars. There’s a good chance. I’m gonna buy another one from him next week.
Richard and Alberto were fantastic! I was immediately at ease with them. They were very professional very knowledgeable and very helpful. Right after I met Richard I turned to my wife and said, “This guy is good.” and we had hardly said two or three sentences. I highly recommend this dealership. they have some very nice cars. There’s a good chance. I’m gonna buy another one from him next week.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst experience ever with this business. They are scammers for sure. They sold us a car that had no working locks on the doors and a busted transmission that needed to be replaced - the states implied warrantly law covers things like this and says they should give us a full refund or at least repair the issues themselves but they wont even return our messages. So now we have to spend over $8000 repairing the car we just bought from them that they claimed had no issues. Beware this place and these scammers.
Worst experience ever with this business. They are scammers for sure. They sold us a car that had no working locks on the doors and a busted transmission that needed to be replaced - the states implied warrantly law covers things like this and says they should give us a full refund or at least repair the issues themselves but they wont even return our messages. So now we have to spend over $8000 repairing the car we just bought from them that they claimed had no issues. Beware this place and these scammers.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
The staff was honest and forthcoming. I am pleased with how quickly I was done. I was treated like I was one of the guys.
The staff was honest and forthcoming. I am pleased with how quickly I was done. I was treated like I was one of the guys.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Olivia is awesome! The whole team was Awesome, I told them exactly what I wanted and they got me in it and worked very hard to make sure I was comfortable with everything. I highly recommend them!!!
Olivia is awesome! The whole team was Awesome, I told them exactly what I wanted and they got me in it and worked very hard to make sure I was comfortable with everything. I highly recommend them!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
G was friendly, polite, and professional. He made car buying for my son a stress free experience. The entire staff at STA was awesome. I would recommend this dealership any day and my family will definitely use them again for our vehicle needs in the future. Vicky - A very happy Customer
G was friendly, polite, and professional. He made car buying for my son a stress free experience. The entire staff at STA was awesome. I would recommend this dealership any day and my family will definitely use them again for our vehicle needs in the future. Vicky - A very happy Customer
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I'm so grateful for Charles at South South Tacoma Auto. He's been our car dealer for years. They really treat me well at South Tacoma Auto.
I'm so grateful for Charles at South South Tacoma Auto. He's been our car dealer for years. They really treat me well at South Tacoma Auto.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I think this place is a scam. After talking to them on the phone, they are sketchy and unprofessional. I would advise against buying anything from this place!
I think this place is a scam. After talking to them on the phone, they are sketchy and unprofessional. I would advise against buying anything from this place!
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Thomas, We understand your frustration regarding our out of region sales policy, and we are eagerly awaiting a change in inventory levels that allows us to resume our out of region business. Unfortunately because of the shortage of used vehicles being felt across the country, at present we do limit sales to Oregon, Idaho and Washington in order to better serve our neighbors. Unfortunately, being outside of that region, we were unable to help you. We have been in business for 26 years with a reputation for transparency and honesty, even when it's a tough conversation, and we pride ourselves on our courtesy and professionalism. We wish you the best of luck in your vehicle search and we hope with you that soon we'll be able to once again offer our vehicles coast to coast.
Staff was friendly and helpful!! If u looking for any car look for don. He was helpful and he helped me find the perfect car!!
Staff was friendly and helpful!! If u looking for any car look for don. He was helpful and he helped me find the perfect car!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Staff was friendly and easy to work with they got me the best deal and car for me I worked with Jeylen he was easy to talk to
Staff was friendly and easy to work with they got me the best deal and car for me I worked with Jeylen he was easy to talk to
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase