Reviews
This place feels like home.
The people in this dealer act like friends or family, trying to help us to trade cars. They do not push you. they listen to what you want, then find it, if possible. But no high pressure. This is our third sale we have made at Edwards 280 and had five with the one down town and we will continue to use Edwards. The Edwards 280 is the top.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review, Linda. I'm very happy to hear about your positive experience with us. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Kevin Liles - General Manager
Purchase & Service
My experiences with the salesman, finance manager,and service department have been very easy, educational, and efficient. Thank you for making on of the most dreaded tasks very enjoyable. Now every visit, I’m greeted like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your purchase! Our team here at Edwards Chevrolet 280 are like family and I'm glad to hear that shows in how we do business. We appreciate your business and your kind review. Sincerely, Kevin Liles - General Manager
Service was good and quick
The service and cleaniness of the department was very good. Also i enjoyed the cookies. The staff was also very polite along with good attitudes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving us this great review, James. I’m glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Sincerely, Kevin Liles - General Manager
New Purchase
Great experience. Worked with me on price, color, and model year for the new Tahoe. Paperwork was efficient. They delivered on what they promised and had the truck clean, full of gas, and looking sharp. The tutorial on all the features was handled well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers who have a great experience at Edwards Chevrolet 280 and I’m glad you are one of them! We know that buying a vehicle is an important decision and I’m proud that you chose our dealership. Please feel free to contact us if you have any questions on your new Tahoe. Sincerely, Kevin Liles - General Manager
Comfortable
I don’t like going to dealerships. However very professional made me feel comfortable. Not pressured also not overly friendly l liked that. Would definitely recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! I’m very pleased to hear that our staff could make your car shopping experience so comfortable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Kevin Liles - General Manager
Jodi is awesone
I must say that this was my best car buying experience. I am glad my husband found this dealership. Good customer service👍👍👍👍 I will refer people
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! Thank you so much for this tremendous review, Melissa! We're ecstatic to read this and see that our team worked hard to make sure your car-buying experience was your best one yet. We look forward to many more years of working together. Should you ever need anything, please let us know. We're here for you. Sincerely, Kevin Liles - General Manager
Brake replacement
We will be Edwards customers so long as Kevin Liles is still there. We trust Kevin and will buy all future vehicles from him knowing he won’t steer us wrong.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review. As a team, we are committed to quality service and I’m happy that we were able to show you that. Thank you for your commitment and we hope to see you soon. Sincerely, Kevin Liles - General Manager
Good experience
Got in and out on time, glad I made an appointment for service. The trip could have been better with more input from the service employees. I had an unplesant customer service problem with battery on the last service visit and had not received any information about the status of my problem. Ms. Frazier said she would speak with the Supervisor and while I was in a hurry to leave the Supervisor said he would continue to check on my battery exchange problem with GM. This problem had not been handled properly on my last service visit. Ms. Frazier did phone me and say that I could expect to see a refund check soon.. I will wait and see how this is handled. Charles Blake
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don’t hesitate to contact me directly if you’d like to discuss them in greater detail. Sincerely, Kevin Liles - General Manager - 205-951-6227
Randy Caine
Friendly professional staff, customer area good to work while waiting on car. Cheryl and team explain in details service and items checked on my car. Excellent team you have.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect review, Randy! I’m glad to hear that Cheryl and the team was friendly and professional! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Kevin Liles - General Manager
Most wonderful experience
On February 14th 2018 my husband and I drove up to Birmingham from Montgomery. To meet with Jodi with an expectation to purchase a new car. The experience was so professional and personal. Jodi and her team were concerned about our purchase and the vehicle we were looking for. Within a few hours our purchase was made and we are very happy with the Chevrolet Malibu 2018.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing your experience at our store. It is great to know that Jodi and our team were able to provide you and your husband with a pleasant time purchasing your new Chevrolet Malibu. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Kevin Liles - General Manager