Reviews
Write a reviewGreat car buying experience
I loved working with Brian on this deal. I found my dream car online and was a little hesitant because of the distance. He was very responsive and respectful through out the whole process. The website included so much information and pictures of the vehicle that it was easy to make the decision. My credit union verified they are a legitimate dealer. The transaction was all done through mail. The car had to be shipped to me 1700 miles. He was always open to pick me up from the airport and finalize the transaction. I preferred to have the car shipped to me. It was a torturous wait but all things considered I did not have the time to fly and drive it back. It arrived very safe in about 2-3 weeks because of the distance and challenge of getting a trucking company to bring it. I would recommend this dealer to anybody in the USA. They have great cars and are great people to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Kristian for all your kind and amazing words, it was such a wonderful pleasure to connect with you! Enjoy your new Audi S4 and Keep in touch!
Unbelievable but true!
Buying a car from Brian today was as enjoyable as connecting with a long lost friend for lunch. He was informative regarding the car i was considering and respectful of me as a person. Before , I had always approached car shopping with much trepidation. Today, however, my typical "walls' and defensive attitude were never called into play as I shared my wants, needs, and budget with Brian. He never appeared to be analyzing the best way to control and manipulate our conversation and "seal a deal". If you are looking for a "new" vehicle, please visit the Importacar website to see if something catches your eye. Your questions will be answered promptly and if you have the opportunity to meet Brian and Andrew in person, your shopping experience will be complete. Because of my experience today, the phrase "used car salesman" has a most positive conotation and I am looking forward to putting many miles on my "new" Acura RDX. Thank you Importacar! you have a new fan!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THANK you Martha for such amazing words and our experience with you was exactly the same! You are such a wonderful new friend and we will forever be grateful for our connection! Enjoy your new Acura and Keep in touch!
Fantastic experience!
Our experience at importacar was fantastic! These guys have a great attitude, a wonderful sense of gratitude and a 20 year business that we are very impressed with, not to mention beautiful cars! The customer service, knowledge, and attention we received were all what we expected and more! We checked out the website beforehand as well, which was very helpful, up-to-date and accurate. The 2008 GMC Acadia I purchased was loaded with great features, low mileage and in great shape. I am so thankful the previous owner decided to trade when she did, so that we could be blessed with the vehicle. I would recommend importacar to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Tammy so very much for your amazing review of our dealership, it was such a pleasure meeting you all and helping you with your new vehicle! Enjoy and Keep in touch, Grateful always, Importacar
Best Car Buying Experience Ever!
I've bought several cars since I started driving. This was by far, hands down, the best car buying experience I have ever had. Brian was just a joy to work with. I live in Raleigh and importacar is about 90 miles away, so most of my initial communication was done via email. That experience transpired as if he was right in the room. He was always extremely patient, taking into consideration all my drama, never once pushed or pressured me, yet he was firm and not wishy washy. After meeting Brian face to face, and seeing his business, he immediately earned my trust as a consumer. His dealership is immaculate, neat, and clean. Every care shined and look as if it had just been driven off the line. He met with me on Sunday, his day off, as this was my only opportunity to get over there. If Brian has a car that you are interested in, I would buy it from him before any big city dealership, without hesitation! Thanks Brian, for a fantastic experience! The car was the bonus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Rod for choosing our dealership for your new vehicle, it was a pleasure meeting you! Enjoy and Keep in touch, Grateful always, Importacar
Best Car Buying Experience Ever!!
I bought a 2012 VW Beetle Turbo from Importacar! I had never considered a Beetle until Brian Pulliam and Andrew Lewis showed this one to me and let me test drive it. They both have a knack for picking out cars for people. If you want to get a new car but don't know what you want, go see Importacar, they'll help you find something amazing. Hands down, the car buying experience was night and day different from any other dealership. Brian is not pushy or salesy in any way. Everything was clean and simple, hassle free, and I felt great and comfortable throughout the entire process. Buying a car from Importacar was the best car buying experience I've ever had. If you're in the market now or looking for something soon, check out Importacar or tell Brian or Andrew what you're looking for and they'll find it for you. You'll love the whole process!! Brian and Andrew are the best!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Eddie for your amazing review of our dealership! It was a pleasure helping you with your new VW and Thank you for being a "repeat" client!!
Fantastic ! The best I've experienced in 30 years!
I had been looking for a low milage TSX sport wagon for 5 months when I found Brian's listing. Previously I had Acura dealers either 1) lie about the condition of the vehicle, 2) try to add anywhere from $700-$1400 in dealer fees, and /or simply treat my inquiries as a nuisance. 4) Did I mention flat out lie about the condition? Brian at Importacar responded to my initial inquiry promptly and courteously and offered more information than I requested. His negotiating on price was respectful and most importantly, he negotiated in realistic terms. Not the awful nickel and dime game played by most dealers.His doc fee is upfront and realistically low, not the inflated fees you see the larger dealers tagging on. After some on line research I agreed to purchase and sent a good faith deposit. Again Brian was communicative through-out the process. Upon arriving at Importacar, (a 3.5 hour drive) I was impressed at the quality of the vehicles at Brian's lot. Every car I looked at was top notch. When he pulled the TSX Sport Wagon out from the service bay, it was everything he had claimed. As new and perfectly detailed. A test drive later and the deal was done. Again, Brian handled all the paper-work. No waiting for hours while a sales-tron "talks" to his manager. Oh... I forgot. Brian also was able to get my financing rate over 1/2 point less than any one else! Brian is enthusiastic about his calling. It's obvious he loves nice cars but perhaps most importantly, he is honest. No really!... a used car owner/salesman who is straight forward! He knows the current pricing and he beats it. His cars are in immaculate condition. End of story. I cannot recommend him enough. If he has the car you are looking for it's worth the drive, flight, walk, whatever. Look at his cars. You won't be sorry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Scott for such a wonderful review, it was such a pleasure meeting you and helping you with your new TSX! Enjoy your new vehicle, Grateful always, Importacar
Great experience!
Working with Brian was the antithesis of what everyone expects from a used car salesman: he's genuine, enthusiastic without being cloying, knowledgeable, and very straightforward. I felt in no way pressured during the process. Rather, Brian was helpful and laid back throughout the time we interacted. I really felt he wanted me to end up the "right" car, even if he wasn't making the sale. He had a great selection of cars, as well. He even went so far as to assist a friend who dropped me off to pick up my car with a title transfer. I feel like he's willing to go the extra mile to be helpful and to make everything work out in the easiest manner possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jayne for such a wonderful experience, it was such a pleasure meeting you and helping you with your new TSX! Enjoy and Keep in touch, Grateful always, Importacar
Great Experience!
Brian does a fantastic job. He's detailed oriented both in the sales process all the way through to the day you pick your car up from his store. He's extremely particular about the cars he has on his lot, where only the best vehicles will do. When I went to pick up my Maxima (which I love) - there were several other cars on the lot that I could not help but look at, he had SO many quality vehicles. In addition, his personality makes it very easy to work with him, and you can tell that he cares about his customers and their buying experience. You will not regret buying from Brian and ImportaCar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Michael! Thank you so much for your amazing review of our dealership, it was such a pleasure meeting and helping you with your new vehicle! Enjoy!!
Car buying experience
Importacar sells only first-hand inspected top-quality vehicles. One look at their inventory will impress even the most critical buyer. After talking to Brian and inspecting the car, he was accurate that the used car was in show room condition; I bought it immediately after a short test drive. Brian is a standout in the used car industry and a pleasure to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Morning Doyte and Mary! It was an absolute pleasure meeting you all and I'm so grateful and Happy about your new Volvo! Please keep in touch and Thank you so much for the review, you all are outstanding and I feel blessed to meet you! Happy Holiday's to you and your famly, Brian