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CBS Quality Cars

(295 reviews)
Visit CBS Quality Cars
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
(919) 233-6321 (919) 233-6321

Reviews

(295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CBS Quality Cars from DealerRater.

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Hillsborough, NC location.

John and Mike were absolutley the best to work with. They were courteous, friendly, answered all questions and got me a New Car! A big thank you to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great, Friendly, Easy Experience

I worked with Rocky Watson on a Sunday to buy a truck on the Sunday special discount. I brought my car in on Monday for a fair market value appraisal and filled out the paperwork. It was a smooth transaction, quick and easy. I never felt pressured and was made to feel right at home from the manager to the finance man as well as Rocky Watson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service/ Definitely come back

Walked in helped me find a great car in my price range and the car was very well kept in the inside, the process was very smooth. I was in and out thanks to the manager Terry Hope. Great customer service was very helpful and courteous throughout the whole process. All of the people there were very nice and courteous and it was a great atmosphere. I will definitely be back for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Will definitly come back

What a great place with great people the customer service was great and I was in and out with my vehicle. This is my second purchase from CBS and the manager Terry Hope was so helpful and such a great person through my are buying process. Go to CBS QUALITY Cars 1503 S Miami Blvd, Durham NC and see Terry Hope you will leave with a very dependable vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick & Easy

Spoke with saleman named John Rouse at 9am, drove off the lot with my new truck at noon. I travelled an hour and a half to finalize paperwork for the purchased. The staff was very professional and eager to sell at quality vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Never Go Anywhere Else!

This is the 4th Vehicle I have purchased from CBS Quality Cars. They educate about the products you are looking for, they will go find it if necessary, they are open and honest about their pricing, and most importantly, they are fair. Buying a used car is probably stressful for most people. It is hard to know what you don't know when purchasing a complex piece of technology like today's automobile. I recommend that anyone reach out to the superb staff at CBS Quality Cars, and be confident that they are there to do right by the purchaser and stand by the vehicles they sell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this positive review about our dealership. We are happy that your experience was a good one since we try hard to make everyone who visits happy. Please let us know if we can be of service at any time. We are standing by for your maintenance needs as well. Enjoy your new vehicle!

Relaxed and Calm..

Relaxed and Calm describes how I felt when I purchased my 2016 Mitsubishi Outlander from CBS. I would recommend this dealership to family and friends. Terry Hope is a great salesman..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Trust me when i tell you!

Only go there for an oil change maybe! They TOOK over $3000 of my hard earned money in less than 2 weeks and now my car is totally useless

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Put the wrong oil

CBS put the wrong oil in the truck that I got CBS now I have to put another engine in no copy of warranty sent a picture of the warranty on my phone have reported CBS to bbb and the local tv station in Raleigh I have reported to good morning America I want CBS to help pay for another motor I have told everyone in Durham don't buy a vehicle at CBS. U can't trust anyone any more and pay that much for a vehicle and have drove it much w itch out it cutting off how can salesman sleep at night for cheating a. Customers

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bad truck put the wrong oil bend rods

It's bad that a car lot would put the wrong oil in a truck did not give u a warranty just sent a picture on the phone would not help u with any thing engine light comes on before u get the truck home I would not buy a car or truck from CBS I have told all family and friends never buy a car or truck from CBS I am going to every thing that I can to get CBS to pay for putting the oil in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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