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Preferred Automotive Group Illinois Road

(135 reviews)
Visit Preferred Automotive Group Illinois Road
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:30amโ€“7:00pm 8:30amโ€“7:00pm
Tuesday 8:30amโ€“7:00pm 8:30amโ€“7:00pm
Wednesday 8:30amโ€“6:00pm 8:30amโ€“6:00pm
Thursday 8:30amโ€“7:00pm 8:30amโ€“7:00pm
Friday 8:30amโ€“6:00pm 8:30amโ€“6:00pm
Saturday 8:30amโ€“5:00pm 8:00amโ€“12:00pm
Sunday Closed Closed
(260) 234-3080 (260) 234-3080

Reviews

(135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preferred Automotive Group Illinois Road from DealerRater.

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Mike was great.

Mike was great. I'm confident that we will love our new car. We have bought several from there and have never been disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Day of the sale was excellent.

Day of the sale was excellent. Follow up on questions and open items took multiple reminders for PAG to answer and or complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike was excellent to work with!

Mike was excellent to work with! We drove 4 hours to meet him & we are so happy we got the opportunity to work with him!!!โค๏ธ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

10/10 I definitely recommend !

10/10 I definitely recommend ! This is the best dealership in Fort Wayne. Shout out to Jarred and Mike. They are heaven sent. Thank you guys for the amazing experience and thank you lord for everything !! I am thankful , grateful, and blessed beyond measures ๐Ÿฅนโค๏ธ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mike,Brett,and Jake were all fabulous, really nice and

Mike,Brett,and Jake were all fabulous, really nice and helpful. I am happy I purchased a great vehicle from them. I appreciate good customer service and willingness to be helpful and informative. Everyone was professional but still had a great sense of humor ๐Ÿ˜Š๐Ÿ˜‰

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great sellers.

Great sellers. Worked with me and my needs. Were very attentive and made sure I knew the process. Got me into what I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike and the whole group at preferred auto sales were

Mike and the whole group at preferred auto sales were amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a great experience all around! Would definitely recommend preferred auto!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a good experience.

It was a good experience. Their customer service is exceptional. I would recommend them for your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mike was great, and easy to talk.

Mike was great, and easy to talk. Also, very knowledgeable. Which made the process smooth and laid back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was great!

Everyone was great! They really worked hard to help and find something for me and my family of 5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.