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Preferred Automotive Group Illinois Road

(182 reviews)
Visit Preferred Automotive Group Illinois Road
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(260) 234-3080 (260) 234-3080

Reviews

(182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preferred Automotive Group Illinois Road from DealerRater.

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Working with Darrell and the Preferred Auto team was

Working with Darrell and the Preferred Auto team was great. Everyone was very informative and helpful. I would refer friends and family to shop for their next car at Preferred Auto.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

I would refer friends and family to shop for their next car at Preferred Auto

Darrel was great to work with, super helpful.

Darrel was great to work with, super helpful. Wasnt pushy and walked me through everything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience, and Mike made buying a vehicle fun and

Great experience, and Mike made buying a vehicle fun and professional at the same time. Just a nice dealership. Wasn't pressured like most places, he asked what we were looking for and when told, he showed us what he had to offer. Highly recommend if your looking for a vehicle. Thanks Mike!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Darrell is great!

Darrell is great! I highly recommend him if you’re looking for someone to help you find a car. He helped me find my Toyota 4 runner

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Super friendly staff.

Super friendly staff. Darrell was very helpful and efficient with purchasing a car. Everything was quick, easy, and smooth. Would recommend him to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a wonderful experience with Darrell!

I had a wonderful experience with Darrell! He is so helpful and knowledgeable, really made this experience easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I couldn’t believe how quick and simple Darrell and

I couldn’t believe how quick and simple Darrell and Preferred Automotive made buying a car. Just great service all the way around!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very fast and efficient dry helpful and knowledgeable.

Very fast and efficient dry helpful and knowledgeable. Would come back again and recommend this store

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I recently purchased a car and had a truly great

I recently purchased a car and had a truly great experience from start to finish. The entire process was smooth, stress-free, and much easier than I expected. Darrell was friendly, patient, and knowledgeable, answering all of my questions without any pressure. I’m very happy with my new car and grateful for such a positive buying experience. I would definitely recommend them to anyone looking for a vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great people skills.

Great people skills. Made buying a new car easy. Thankful for them to make a transition so easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.