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Hatchett Hyundai West

(1,262 reviews)
Visit Hatchett Hyundai West
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 state dealer award
View 7 awards
2018 state dealer award 2017 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 580-8983 (855) 580-8983
Used (866) 300-9342 (866) 300-9342
Service (855) 354-3125 (855) 354-3125

Reviews

(1,262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hatchett Hyundai West from DealerRater.

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First time new Hyundai owners

We were in the market for a small SUV and had done some online research with a couple of different auto manufacturers, we narrowed it down to Hyundai, and I'm so glad we did. We hadn't owned a Hyundai before, but during my online research I read so many good things, and I was impressed with the warranties and safety features that were offered. We had an excellent experience with the purchase of our 2017 Hyundai Santa Fe. BILL STOUT IS AMAZING! Bill was so helpful in answering all of our questions, helping us get familiar with the features of our new Santa Fe. Bill truly cares about his customers and continues to assist you well after the sale. You aren't just customers to Bill, you are his friends! We highly recommend Bill and Hyundai West and we look forward to many years of doing business with both of them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Santa Fe

Working with Josh was amazing. He has excellent customer service!!!!! He went far beyond to find the perfect Santa fe for us. Would highly recommend Josh to all our family and friends. Josh thanks again for all the hard work and hours you spent on us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Schofield Hyundai West and John Olson

I had a 18 year old vehicle for my primary driver. Although old it was dependable.The last year I had been hearing good things about Hyundai and the Santa Fe. I did some research over the Internet and ultimately set up an appointment John Olson. After John had assessed my needs he provide me with a Santa Fe for a trial drive which ended with my purchase of a 2017 Santa Fe. That actually took about four days. During this time John was very accommodating, sheduling and rescheduleing meetings to accommodate me. I appreciated John's frendly and laid-back demeanor and was impressed with his knowledge of the vehicle. Scholfielder Hyundai West is great place to do business. When needed, other friendly employees jumped in to help John expedite processes for my benefit. My time at Scholfield was very positive enjoyable. Looking forwatd to doing business in the future at Scholfield Hyundai West.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchase of Sonata Sport at Hyundai West

I purchased a Santa Fe in 2009. This summer of 2016, I traded it in for a Sonata Sport. This is the first time I have returned to the same dealership to purchase another vehicle. The reasons for this are numerous. First of all, Heather Cusick is an exceptional salesperson, the quality of vehicles are amazing, the price point is reasonable and the service department is beyond compare. I will definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sante Fe Sport

Wonderful car! Had a great purchasing experience. Thank you Bill Stout. I do not think you should make customers write at least twenty five words.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

new car purchase

Problem with bad battery was resolved, but very stressful, the point of buying a new car is to not have these kind of problems. I recommend Hyundai dealers do a better job checking all systems on a new car before delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

John Olson is a great asset to Hyundai West. I will recommend this dealership to anyone. Always friendly and the service department is awesome too. Thank you for fulfilling my vehicle expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Customer Service

John and Kurt got me into a great car! My old car stopped working suddenly and they worked quickly to get me into my new veloster. They took care of everything and made my car buying experience easy and stress-free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience!

Bill was awesome to work with and I would recommend his honesty to any of my friends and family! Thank you for your help! ______________________________________

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2017 Elantra purchased

Service was great and the staff is excellent. Would highly recommend to everyone. My previous car was also purchased from Schofield-Hyndai. What brought me back was the employees that work at this location. They are all AWESOME!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.