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Auto Credit Sales Valley

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–5:00pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic Experience!

I can't speak to the negative reviews of others. All I can say is that Robert (sales) and Josh (finance) really took care of me. I came into the dealership on blind faith; I was between a boulder and a hard place and needed specific things to be done. The potential for me to be ripped off was huge, but Robert took care of me; he and Josh went above and beyond the norm. When I had questions after the deal was done, they took my calls, patiently explained, and made sure I was covered. I got a car I am happy with and am very grateful to them both!

Fantastic Experience!

I can't speak to the negative reviews of others. All I can say is that Robert (sales) and Josh (finance) really took care of me. I came into the dealership on blind faith; I was between a boulder and a hard place and needed specific things to be done. The potential for me to be ripped off was huge, but Robert took care of me; he and Josh went above and beyond the norm. When I had questions after the deal was done, they took my calls, patiently explained, and made sure I was covered. I got a car I am happy with and am very grateful to them both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dishonest sales

I bought a 2014 Chrysler 300 a few mouths ago. I changed the oil the other day and now the vehicle has no oil pressure. I think they put something like motor honey in the oil. That would thicken up the oil so the vehicle would have oil pressure. I believe they knew of the engine problem and disguised it.

Dishonest sales

I bought a 2014 Chrysler 300 a few mouths ago. I changed the oil the other day and now the vehicle has no oil pressure. I think they put something like motor honey in the oil. That would thicken up the oil so the vehicle would have oil pressure. I believe they knew of the engine problem and disguised it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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HORRIBLY DISHONEST!!!

Shopping for my sons first car. Told them our budget was $6300 and we looked at a $7900 car and was told they would do $6300. We took it to a mechanic and paid $200 to have it looked over. Needed about $2000 in work. When it came time to do the paperwork they said they would only sell it for $7400!!! We spent hours between the dealership and the mechanic not to mention they knew my son was excited. So, they figured we’d pay what they wanted. We told them that was not the deal in the beginning and made it clear what we could pay. The guy then started shaming us IN FRONT of my son! Needless to say we walked out of there and they didn’t make a sale. I DO NOT recommend this place!!!

HORRIBLY DISHONEST!!!

Shopping for my sons first car. Told them our budget was $6300 and we looked at a $7900 car and was told they would do $6300. We took it to a mechanic and paid $200 to have it looked over. Needed about $2000 in work. When it came time to do the paperwork they said they would only sell it for $7400!!! We spent hours between the dealership and the mechanic not to mention they knew my son was excited. So, they figured we’d pay what they wanted. We told them that was not the deal in the beginning and made it clear what we could pay. The guy then started shaming us IN FRONT of my son! Needless to say we walked out of there and they didn’t make a sale. I DO NOT recommend this place!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Good place to buy a good rig

I bought a 2000 Lexus from them the salesmen didn't tell me the truth when I picked it up he told me that it would have a full tank of gas that it had ad extended warranty on it will it leaves the lot ad it didn't he told me that it would be deteled ad wasn't but I overlooked all of that it has been a great rig I had to have some parts replaced ad I got my parts at there price so it only costed me 375 To have it fixed it's Been a really good rig took the family on a road trip got really good gas mileage there'and back it one of the best rigs I've ever owned it get in the winter I'd go through them again if I ever needed a another rig but I'd make sure they stood by what they said they said this time

Good place to buy a good rig

I bought a 2000 Lexus from them the salesmen didn't tell me the truth when I picked it up he told me that it would have a full tank of gas that it had ad extended warranty on it will it leaves the lot ad it didn't he told me that it would be deteled ad wasn't but I overlooked all of that it has been a great rig I had to have some parts replaced ad I got my parts at there price so it only costed me 375 To have it fixed it's Been a really good rig took the family on a road trip got really good gas mileage there'and back it one of the best rigs I've ever owned it get in the winter I'd go through them again if I ever needed a another rig but I'd make sure they stood by what they said they said this time

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They do not honor their GUARANTEE that if you not

They do not honor their GUARANTEE that if you not happy with your vehicle they'll find one you love rather it be because the seat is not right to your neighbor got the same vehicle let alone if something goes wrong! Well 28 days into my purchase of a 1994 chevy silverado with 191k coolant started pouring out the face of the engine block $220 dollars later and unhappy about this I looked and found a truck I liked and asked if they would honor their GUARANTEE and the only thing I got was a cold shoulder and we fixed it well if this engine blows up and I'm stuck with crap I'll keep this review updated on every service and repair in a timely manner keep in mind I already own the same vehicle and just didn't want to work on it so I got one that has lower miles, nope I should have just put $1220 in my old truck instead of getting a $4000 problem from a dealer ship who doesn't care for the people or their GUARANTEE, just the money! Typical dealership

They do not honor their GUARANTEE that if you not

They do not honor their GUARANTEE that if you not happy with your vehicle they'll find one you love rather it be because the seat is not right to your neighbor got the same vehicle let alone if something goes wrong! Well 28 days into my purchase of a 1994 chevy silverado with 191k coolant started pouring out the face of the engine block $220 dollars later and unhappy about this I looked and found a truck I liked and asked if they would honor their GUARANTEE and the only thing I got was a cold shoulder and we fixed it well if this engine blows up and I'm stuck with crap I'll keep this review updated on every service and repair in a timely manner keep in mind I already own the same vehicle and just didn't want to work on it so I got one that has lower miles, nope I should have just put $1220 in my old truck instead of getting a $4000 problem from a dealer ship who doesn't care for the people or their GUARANTEE, just the money! Typical dealership

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rudeness

The salesman was quite rude. He took my trade-in car's keys and registration and said he would bring them back but didn't, then left me sitting in the lobby for an hour while he helped other customers. He also did not seem to understand what I was asking him for. I had to get another worker to get my keys and registration back for me because the salesman never came back. I ended up going somewhere else to buy my car. Waste of time at Auto Credit Sales.

Rudeness

The salesman was quite rude. He took my trade-in car's keys and registration and said he would bring them back but didn't, then left me sitting in the lobby for an hour while he helped other customers. He also did not seem to understand what I was asking him for. I had to get another worker to get my keys and registration back for me because the salesman never came back. I ended up going somewhere else to buy my car. Waste of time at Auto Credit Sales.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great place

Was very Quick and easy with an incredibly friendly staff. Will definitely be recommending them to all my friends and family. All around great experience

Great place

Was very Quick and easy with an incredibly friendly staff. Will definitely be recommending them to all my friends and family. All around great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unpleased

The car sold to us was found out to be unsafe and they refuse to fix it enless we pay them money to fix unsafe xxxx

Unpleased

The car sold to us was found out to be unsafe and they refuse to fix it enless we pay them money to fix unsafe xxxx

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Pressure and Very Professionl !!!

What a GREAT place to buy a car!!!! Ask for TREVOR, he is so helpful and professional! The minute you walk on the lot he starts listening and understanding what I want , Trevor is so helpful and knowledgeable...all the way to the finish....THE BEST!!!!!! So Happy!!!

No Pressure and Very Professionl !!!

What a GREAT place to buy a car!!!! Ask for TREVOR, he is so helpful and professional! The minute you walk on the lot he starts listening and understanding what I want , Trevor is so helpful and knowledgeable...all the way to the finish....THE BEST!!!!!! So Happy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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buy a car

i went with daughter she needs car to get to work has 4 children.was totally bad experience!��left us sta nding in the parking lot an trevor never came back to help her. unbeliveable!!karma gonna get you!!��

buy a car

i went with daughter she needs car to get to work has 4 children.was totally bad experience!��left us sta nding in the parking lot an trevor never came back to help her. unbeliveable!!karma gonna get you!!��

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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