Marshall Chrysler Jeep Dodge Ram

New 888-239-0607 Dealer Website
Used 877-968-7057 Email Dealer
Service 866-670-1846

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Reviews

Average Ratings

3.6
Average based on 7 reviews.
  • 2015 Challenger RT

    Excellent Experience - Everyone was great to work with. Love my new car! Perfect!

    Dealer Response

    Thank you for shopping with us..


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    Excellent Experience - Everyone was great to work with. Love my new car! Perfect!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for shopping with us..


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  • No contact

    I tried contacting them through Cars.com twice and never received communication back. I ended up buying from another dealership.

    Dealer Response

    tgood15 I would like to apologize for not responding. we have got a person looking into this matter as we speak. I would like to thank you for bri...


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    I tried contacting them through Cars.com twice and never received communication back. I ended up buying from another dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    tgood15 I would like to apologize for not responding. we have got a person looking into this matter as we speak. I would like to thank you for bringing this to our attention. Our records show that we never received any information on you. thank you for shopping us and again we apologize for any inconvenience this may have caused. Safe motoring


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  • oil change

    have had good service and good luck in new vehicles@2

    Dealer Response

    Thank you for using our dealership.. thank you


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    have had good service and good luck in new vehicles@2

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for using our dealership.. thank you


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  • 2015 Dodge Dart

    Steven and Charlie did an amazing job. Steven went above and beyond to get us into our car. This is the first dealership that actually wanted to g...


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    Steven and Charlie did an amazing job. Steven went above and beyond to get us into our car. This is the first dealership that actually wanted to get us a car in our price range and met all the requirements of what we needed and wanted in our vehicle. This will be the dealership we go through from here on out. Thank you very much for the dedication and hard work. Keep up the hard work.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • '13 Dodge Journey

    I was totally shocked on my experience. The sales staff were so friendly, especially our salesman Steve, who went beyond words to ensure our satis...


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    I was totally shocked on my experience. The sales staff were so friendly, especially our salesman Steve, who went beyond words to ensure our satisfaction and happiness. Steve was totally knowledgable in our car and the extras it had. He went above all expectations to make sure we were happy with the car, gave us a good price on our trade-in and allowed us to try the car for the weekend before making our decision. The sales manager was a wonderful man and only wanted us to be happy with our purchase. Jake was the finance manager who found the best financing and made the entire procedure pleasurable and fun, expecially with his 'robot', I will send all my friends and coworkers to them for their purchase and recommend them 100% to anyone needing a car/truck from the best manufacter in the world. I am so proud to be a new Dodge owner for the 2nd time around as my last vehicle was a Dodge Ram.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent job!

    I was pleasantly surprised when my repair bill was lower than was quoted. I was also given a car wash, a nice surprise. The staff was friendly and...


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    I was pleasantly surprised when my repair bill was lower than was quoted. I was also given a car wash, a nice surprise. The staff was friendly and efficient. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Be careful.....

    We're in California. This dealer in MO had exactly the vehicle we were after - a red 2011 Dodge Ram Laramie. I spoke to Russ. He seemed helpful an...

    Dealer Response

    Mr. Williams I am sorry if you had a bad experience with Marshall Chrysler. I will assure you that since I been here Marshall Chrysler goes out of...


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    We're in California. This dealer in MO had exactly the vehicle we were after - a red 2011 Dodge Ram Laramie. I spoke to Russ. He seemed helpful and honest. I made it very clear that we were very fussy and needed to know about ANY cosmetic defects. We are told there were none, the vehicle was perfect. We agreed to purchase and paid in full. When the paperwork arrived the truck had done 19,257 not the 17,132 miles that it was advertised as. I spoke to Russ. His responses was oh well.... He assured us again that it was perfect. The truck was transported to us and arrived with a dent in the rear bumper and damage on the passengers door including scratched glass, a damaged molding and hand-painted touch up. We again contacted Russ. He blamed the transporter. Then when we proved the issues were pre-existing he blamed a snow storm for not seeing the issues. He 'inspected' the truck for us, and we did our deal prior to the snow storm in question. We again contacted Russ and asked him to put these things right. He blew us off. Be careful dealing with these guys.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Mr. Williams I am sorry if you had a bad experience with Marshall Chrysler. I will assure you that since I been here Marshall Chrysler goes out of there way to make sure each customer leaves happy and satisfied. We appreciate your business please feel free to call us anytime to resolve this situation. S. Minnis


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