Skip to main content

Jim Riehl's Friendly Chrysler-Dodge-Jeep-RAM

(1,069 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Inventory

See all 17 vehicles from this dealership.

Meet our employees

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehl's Friendly Chrysler-Dodge-Jeep-RAM from DealerRater.

Want to share your experience with this dealership?

Write a review

Issue was taking care of really quickly.

Issue was taking care of really quickly. Service team picked up the vehicle from our home and allowed for use of a rental vehicle.

Issue was taking care of really quickly.

Issue was taking care of really quickly. Service team picked up the vehicle from our home and allowed for use of a rental vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They took care of me almost immediately.

They took care of me almost immediately. Took look at my car to diagnose the problem and had an answer for me in a timely manner. I was also given a loner and was shown how to use it because it was a highbrid and I was not familiar with them. While my car was there ( dropped off on Monday and fixed and picked up on Wednesday ) Ashley S. kept me updated with everything about what was going on. Carl who was the mechanic that fixed my car did a great job fixing it and reassured me through Ashley of all my concerns and answered my questions. Dan at the leasing desk was also a big help in teaching me about the loaner and reassuring me about how the loaner process works. Except for the fact that my 2 wk old car was already experiencing problems the three people I mentioned made me feel confident that it would be taken care of and that my car would be as good as new and they were right. So very satisfied

They took care of me almost immediately.

They took care of me almost immediately. Took look at my car to diagnose the problem and had an answer for me in a timely manner. I was also given a loner and was shown how to use it because it was a highbrid and I was not familiar with them. While my car was there ( dropped off on Monday and fixed and picked up on Wednesday ) Ashley S. kept me updated with everything about what was going on. Carl who was the mechanic that fixed my car did a great job fixing it and reassured me through Ashley of all my concerns and answered my questions. Dan at the leasing desk was also a big help in teaching me about the loaner and reassuring me about how the loaner process works. Except for the fact that my 2 wk old car was already experiencing problems the three people I mentioned made me feel confident that it would be taken care of and that my car would be as good as new and they were right. So very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

really great fast service.

really great fast service. I don't have any complaints. Service team member was kind and caring. Thank you.

really great fast service.

really great fast service. I don't have any complaints. Service team member was kind and caring. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I had a 3 hr drive to get there to trade in a truck and

I had a 3 hr drive to get there to trade in a truck and buy a SUV. . They got me in and out quickly and courteously in an hour! A fair deal and I got a great car!

I had a 3 hr drive to get there to trade in a truck and

I had a 3 hr drive to get there to trade in a truck and buy a SUV. . They got me in and out quickly and courteously in an hour! A fair deal and I got a great car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

As always, great service, big selection, and a truck that

As always, great service, big selection, and a truck that was in my budget. I will continue to buy all of my vehicles here.

As always, great service, big selection, and a truck that

As always, great service, big selection, and a truck that was in my budget. I will continue to buy all of my vehicles here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

I’ve always had positive experiences at the dealership.

I’ve always had positive experiences at the dealership. Everyone is helpful, polite and honest. I would recommend this dealership to anyone thinking of buying a new car or having work done on their car.

I’ve always had positive experiences at the dealership.

I’ve always had positive experiences at the dealership. Everyone is helpful, polite and honest. I would recommend this dealership to anyone thinking of buying a new car or having work done on their car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The Service was Very Nice, They Completed everything and

The Service was Very Nice, They Completed everything and and I was given the OK to take my Vehicle Home.

The Service was Very Nice, They Completed everything and

The Service was Very Nice, They Completed everything and and I was given the OK to take my Vehicle Home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Wonderful experience.

Wonderful experience. Had a loaner car available right away once they found the problem could not be fixed the same day I brought my truck in. Kept me informed when part would arrive and then when truck would be finished. Got my truck back all cleaned. Couldn't be more satisfied.

Wonderful experience.

Wonderful experience. Had a loaner car available right away once they found the problem could not be fixed the same day I brought my truck in. Kept me informed when part would arrive and then when truck would be finished. Got my truck back all cleaned. Couldn't be more satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Drop off was quick and easy, and the pick up of my

Drop off was quick and easy, and the pick up of my vehicle was even quicker and easier.

Drop off was quick and easy, and the pick up of my

Drop off was quick and easy, and the pick up of my vehicle was even quicker and easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Ty was great in service.

Ty was great in service. He made my appointment, kept me updated and had our fleet vehicle done that same day. This was the best service I have received from this dealership and any other Dodge service department!

Ty was great in service.

Ty was great in service. He made my appointment, kept me updated and had our fleet vehicle done that same day. This was the best service I have received from this dealership and any other Dodge service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 1069 reviews