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Jim Riehl's Friendly Chrysler-Dodge-Jeep-RAM

(1,069 reviews)
Visit Jim Riehl's Friendly Chrysler-Dodge-Jeep-RAM
Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehl's Friendly Chrysler-Dodge-Jeep-RAM from DealerRater.

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Hi Took less time of what they quoted me very happy with...

Hi Took less time of what they quoted me very happy with customer service people are friendly at friendly’s lol. Thank you stay safe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Anneliese Pruett

Great experience! Every one in the process was great. Especially our salesman Brad Curtis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service invariably excellent. Makes me want to buy...

Service invariably excellent. Makes me want to buy Chrysler! These guys always go the extra mile. Jason and Kevin in service are great to work with:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great prices online experience was easy to navigate...

Great prices online experience was easy to navigate through and the selection was great I would recommend this dealership to others especially my sales guy. The delivery was excellent makes you feel special. Love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2020 Dodge Ram lease

Went through Jared Gay (sales) for my new Ram. Couldnt have been a better car buying experience. Will def be buying all my Dodge vehicles through him in the coming years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service experience was smooth. Kevin was very...

Service experience was smooth. Kevin was very professional to deal with and carried himself with confidence. Service department right up area well designed and well kept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome experience!!! Ty was a great help!!

Awesome experience!!!! My salesman Ty was extremely helpful!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Durango Service

I had check engine light on and rough idling on my Durango with only 26000 miles on it. Jim Riehl service finally figured out what was going on. Apparently a valve was not installed during the vehicle assembly. I came to Jim Riehl dealership for my problem because the other dealership that I usually went to was not friendly and quite arrogant. Jim Riehl guys felt like family. I'm going to them from now on for everything, whether it's service or buying a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Shannon was great. helped me find exactly what i wanted...

Shannon was great. helped me find exactly what i wanted helped me with financing and rebates that were available.the service and process was quick and easy. thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If you want to deal with the greatest new car salesman in...

If you want to deal with the greatest new car salesman in the world... Go to Jim Riehl's Chrysler Dodge Jeep in Lapeer and ask for Ty Schmidt. PS. Ty... Get the spelling of your name corrected on your dealer website!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.