Gillman Subaru of North Houston

Great car, service and people. A very comfortable setting without going over-the-top.

They did a great job, friendly, courteous, in a timely matter. Very pleased as was traveling from another state.

"Angel" provides a superior customer service experience with great communication skills; professionalism and diligence. I found her to be most accommodating... and engaging. Five Stars.

Status quo is not what you'll find at Gillman Subaru North. From the second I walked in the lobby I felt confident in my decision to come there. I was... in the market to trade my vehicle for a new WRX. Once an agreement was made on the price of the new vehicle and the deal on my trade in, Darryl and Trent (Sales Managers) agreed to return my aftermarket parts from my vehicle at no charge. They stood firm on the deal and promptly returned everything I asked for. After picking out my new vehicle I wasn't satisfied with the features and overall look of the vehicle. They told me to take it for the weekend and call them Monday morning. Monday came and I told them exactly what I wanted, and within a day they had driven to Austin to trade for my new car. I have never been to a dealership with as much integrity and value of customer service. I will surely be a Gillman 'North' customer for life, just for this very experience overall.

Would definitely recommend Ann and Team Gillman for buying a new Subaru. Second purchase and couldn’t be happier. Love my Forester!! Great experience... great service

The car was overpriced and ill maintained. I was told my car had the mats, and then after my purchase was told it didn't matter that one is missing because... I bought it as is. I was assured it had never been in an accident, but when I took off the temporary license plate it was clear someone had bumped into the front end breaking part of the car and the license plate frame, and in the daylight it is apparent the bumper has been replaced. I have had over $6,000 worth of work done on this car that I purchased from you outside of routine services IN ONE YEAR. The extended warranty was sold to me as "almost bumper to bumper" and it doesn't even cover the entire engine. I have a terrible interest rate because when I came in, for the second time, to purchase my car your team kept me sitting in sales for over 2 hours then the finance person explained I couldn't get a better rate because the banks had closed an hour before. When I've called your dealership literally sent me to person after person who had a full inbox and didn't answer. When it broke down and I was in another city your dealership couldn't share the information for the extended warranty I purchased a couple months beforehand. I have called dozens of times, emailed on multiple occasions, and left countless voicemails.

Made the mistake of trusting them in a used car purchase. Stupid, I know. Within weeks, it required thousands of dollars in maintenance and repair. THOUSANDS.... I bought it as-is, so they refuse to even discuss making it right, even though it broke down just two weeks after purchase. Ethically, based on my experience, the only difference between them and the lowest, sleaziest used car dealer is the fancy showroom. Trusting and buying from them was one of the worst decisions of my life.

If you want an easy car buying experience this is the place to go. No stress, no pressure, only people that want to help. Ann and Wally are amazing people... and excellent sales reps. I love my outback.

This was a horrible experience. They sold me the car and did not own it and didnt change transmission fluid. Took forever to get plates

Working with Ann and Waleed was absolutely amazing!!! They made us feel comfortable with our new car buying experience. We really appreciated their expertise... and knowledge of Subaru vehicles. I really enjoyed the fact that they took the time to get to know us, they asked about our family and kids, and how we will utilize our new vehicle. With all this information, they were able to show us some great vehicles and finalize our decision. We love our new Subaru!