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Motor City Auto Auction

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–5:00pm
Wednesday Closed
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–4:00pm
Sunday Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Car has issues...

Bought a 2010 VW. In one month it needed a new alternator. Now it's five months after and we're looking at a very expensive turbo issue.

Car has issues...

Bought a 2010 VW. In one month it needed a new alternator. Now it's five months after and we're looking at a very expensive turbo issue.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not allowed to Test Drive any vehicles

They do not offer test drives on lot vehicles with price tags. $25k for a truck and I can only “drive it around the parking lot” before buying, what a joke. They are just the middle men, they don’t own the vehicles they’re selling. Cut them out and go directly to the sellers, save money and heartache later after buying a lemon you weren’t allowed to test drive.

Not allowed to Test Drive any vehicles

They do not offer test drives on lot vehicles with price tags. $25k for a truck and I can only “drive it around the parking lot” before buying, what a joke. They are just the middle men, they don’t own the vehicles they’re selling. Cut them out and go directly to the sellers, save money and heartache later after buying a lemon you weren’t allowed to test drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Retired From local 34 insulators union

Stephanie was very kind to me She helped me understand what I was asking her about many many times I would go back again as long as she is still their Give her a raise Frank also was very helpful good sales man !!!!!!!!!!!!!!!!!!!!!!!!!

Retired From local 34 insulators union

Stephanie was very kind to me She helped me understand what I was asking her about many many times I would go back again as long as she is still their Give her a raise Frank also was very helpful good sales man !!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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best ever buy

the perfect car for the money , great saleman steven very nice young man that really new his cars. an gave a great warranty for a few hundred dollars.

best ever buy

the perfect car for the money , great saleman steven very nice young man that really new his cars. an gave a great warranty for a few hundred dollars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hassle free car buying experience

Great experience, super nice, didn't nag, honest. One of the guys working at shop actually suggested, I should turn the radio down so I can take a really good listen to the engine. Prices are fantastic. No car dealer games, "oh we just sold it, but we have this." I would buy from here again.

Hassle free car buying experience

Great experience, super nice, didn't nag, honest. One of the guys working at shop actually suggested, I should turn the radio down so I can take a really good listen to the engine. Prices are fantastic. No car dealer games, "oh we just sold it, but we have this." I would buy from here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not good answering emails.

Sent in an email about a specific car and never got a response. Maybe they were just busy but seems like someone could have written back.

Not good answering emails.

Sent in an email about a specific car and never got a response. Maybe they were just busy but seems like someone could have written back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sorry for the bad experience. Since you inquired we now have a new sales staff that makes quick responses a priority! Hopefully in the future you will give us another try.

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Great deal, great people!

Bought a car online and when I arrived it was as described, freshly cleaned and ready to go. In and out within an hour. Thank you Sheri !

Great deal, great people!

Bought a car online and when I arrived it was as described, freshly cleaned and ready to go. In and out within an hour. Thank you Sheri !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience

Tony the sales rep. Was very helpful securing my car for me and providing transport for the cheapest price. And Barbara was very helpful preparing the paperwork necessary to close the deal and even got it cheaper than first thought. This is a dependable team at this dealership/auto auction I highly recommend these people for treating fairly.

I had a great experience

Tony the sales rep. Was very helpful securing my car for me and providing transport for the cheapest price. And Barbara was very helpful preparing the paperwork necessary to close the deal and even got it cheaper than first thought. This is a dependable team at this dealership/auto auction I highly recommend these people for treating fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A GREAT PLACE TO BUY A CAR!!

An excellent place to buy an affordable , clean car! Tony " Big T" Markel is a salesman extraordinaire! Very helpful,knowledgeable and got me an excellent deal on my new( to me)-2004 PT Cruiser "Woody"...! Olivia and Troy helped out on the day that I stopped by to test drive a couple cars,Ashley was very helpful processing the purchase docs. Picking up my new car was a breeze... Tony and his crew are real professionals!! Thanks Tony,Olivia,Troy,and Ashley ! Joe McEvoy

A GREAT PLACE TO BUY A CAR!!

An excellent place to buy an affordable , clean car! Tony " Big T" Markel is a salesman extraordinaire! Very helpful,knowledgeable and got me an excellent deal on my new( to me)-2004 PT Cruiser "Woody"...! Olivia and Troy helped out on the day that I stopped by to test drive a couple cars,Ashley was very helpful processing the purchase docs. Picking up my new car was a breeze... Tony and his crew are real professionals!! Thanks Tony,Olivia,Troy,and Ashley ! Joe McEvoy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Job

There staff was very helpfull and went out of there way to try to make deal..

Great Job

There staff was very helpfull and went out of there way to try to make deal..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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