Executive Auto Gallery

In 2011 I purchased a 2006 Honda CRV from EAG. The price was right and customer service has been great. Joe was very knowledgeable about the cars and helped me choose the right one for me. On September 19, 2013 I was in an accident with my Honda. I called EAG and spoke with Joe. He immediately put me at ease assuring me that they could do the necessary repair work. He was in contact with the insurance company the next day! He kept me informed on the progress of the repairs. My repairs were done in just 12 days an my car looks good as new. Imwould highly reccomend EAG for exemplary sales, service, and repairs. I would give them a 10+++ for personal service.

I have purchased 3 cars from this dealership and have been pleased with the attention and the service - not to mention building a great relationship with the owners and employees. Two recent situations come to mind. 1) I was the victim of a hit and run and rear bumper on my Lexus LS430 was damaged. After the insurance company made their award based upon a quote from another dealer. Executive did the job for $400 less. Quality perfect, paint match perfect. 2) The second situation was mindblowing: My passenger side mirror was damaged in a parking lot and the insurance company refused coverage. Lexus of the Lehigh Valley assured me it was not salvageable, definitely needed replacement and wanted '$580 installed' to replace the mirror. Pete at Executive said, "What do you have to lose; we'll take a look at it. Bring it on up." When I got there Bob and Pete both tried their hand (personally) at reseating the mirror assembly. Then Joe came along and they all suggested, "What the xxxx, let's have the body shop look at it." Joe drove the car to the body shop adjacent the dealership and within about 15 minutes returned the car with the mirror in place, fully functioning directional power, good as new. They refused to accept any money for the repair, mentioned that someone in the body shop was able to fashion and fit clips that had been damaged, and that they were happy they could be of service. I was stunned. They saved me $600, pretty much tailor-made the repair and with no fanfare whatsoever said there was no charge. Far as I'm concerned these guys walk on water.

I have purchased a number of vehicles over the past few years. There inventory was vast and the quality of the vehicles were excellent. The sales staff was very knowledgable and worked with me on all issues from purchasing vehicles to minor issues that were addressed quickly. Executive Auto Gallery is in my opinion a five star facility from sales to service. If collision issues are a concern there body shop is in a class of its own.

I Have been buying cars from executive for 12 years. Their customer satisfaction is outstanding and Rock went above and beyond for our recent purchase.

I have dealt with E.A.G. for the past 25 yrs & bought 24 cars from them. The sales staff is always courteous, professional & knowledgeable, and their technical staff has never met a problem, that they couldn't diagnose and repair. Over the years, I've had very few problems, and these were addressed in a timely matter; sometimes, even after the warranty had expired. This is definitely a quality organization, who go the extra mile for their customers . They specialize in repairing water-damaged cars, and I would definitely rank them as the "servpro" of used car dealers- "like it never happened"

I have dealt w/ E.A.G. for 25 yrs & bought 24 cars from them. The sales staff is always courteous, professional & accommodating. Their technical staff is the best at diagnosing & repairing any problem. Over the years, I have had very few problems, but when I did, they were taken care of, in an expeditious & timely manner, at times, even after the warranty had expired. They are the best at their specialty- repairing/maintaining & selling water-damaged cars. I would call them the "Servpro" dealership of the auto industry.

After having send an email enquiring about a jaguar xkr, I never heard from them. I definitely won't buy a car from them.

I really think that some of the negative reviews are left by people that really don't pay attention to what they are told by the dealer. When I called on a vehicle they had advertised, the first thing the salesman told me is that the vehicle was water damaged, but they had replaced the electronic modules and any other parts affected by the water. Check them out, they have been doing this for over 33 years with very few vehicle complaints.

My husband and I purchased a 2nd car from EAG on recommendation from family members. We were not disappointed. Yes, we had to wait a short amount of time until we were waited on. Yes, it took a little bit of time to get some information on the cars we were interested in. Yes, it took some time to close the deal. However, since my husband and I are not under the illusion that the world revolves around us and we understand how sales and retail works . . . every bit of time it took to drive away in our vehicle was worth it. We have had to take it back for a few minor repairs and every time we were greeted with kindness, courtesy and respect. One should always do their research on any dealership before making a purchase. There is nothing hidden about where these cars come from. We look forward to the next time we are in the market for another vehicle . . . EAG will be our first stop.

I did nerver recieve an answer from the dealer. I am seriosly intrested on this car. Thank you