Leesburg Auto Import

Worked with Mike and bought a scat pack charger it was a great experience thank you Mike for helping us out! We are super happy!

🛑IMPORTANT!🛑PLEASE READ🛑 before i get into this , if you’d like to contact me personally, you can do so at [email protected] i want to make this clear and concise. on october 1st i came to this dealership in hopes of purchasing a new car. when i got there, the salesperson FAWAZ is the one who helped me. he told me that there were a couple issues with the car; a sensor in the front of the car and 3 brake pads, i was still okay with that and put a $2000 down payment on the car. if you ever want to purchase from this shady business please please please read everything. they added about $9,000 to the price in secrecy but i didn’t read the papers and signed. one hour after driving the car, it started slowing down and became completely inoperable. i had to wait till the next day to get help from them (that help never came). i towed it back to them on my own dime because they refused to do so after lying about how they’re a “family”. there was something wrong with the car that was not disclosed to me so i requested a refund. they kept giving me the run around every time i call and ask for a manager, till this day i’ve never spoken to a manager. a couple days later to my surprise, i found out the financing had fell through and also they re listed the vehicle at a higher price point than what was advertised to me at first. the next day the car was sold to someone else. here are the FACTS; 1. they sold me a car without telling me everything wrong with it. 2. there was no financing so even if i took the car there is no one to pay the monthly bills to. 3. the vehicle and keys were returned to them in the same condition i got it in. 4. every time i call to speak to someone in charge it’s always some run around. 5. they re listed the vehicle and sold it and STILL won’t give me my refund. I ADVISE EVERYONE LOOKING TO PURCHASE FROM THESE CROOKS, if you must, please read and document everything because they are very fond of lying to you. trust your gut, they’re super shady. i’m continuing to fight for my money, today is october 9th, 2026.

I went to test drive the vehicle, and then got a PPI. Turns out the Carfax listed 0 collisions, as did the dealer, but the PPI found at least two collision evidence with amateur repairs. The dealer claimed he was "just selling the car now" (Rude to do since I got a PPI that day). Got a text a few weeks later offering me the car for a cheaper price. I thought it sold? He also ran a hard credit check when I asked him not to yet, of course. VIN:1HGCR2E72HA119325. Broken air suspension that pulls to the right, various amateur collision repairs. Estimated repair cost higher than the cost of the car, especially with the price cut. Dishonest, scummy dealer.

⭐️ 1-Star Review — Leesport Auto Imports I would give Leesport Auto Imports zero stars if I could. Our experience with this dealership has been extremely frustrating and disappointing. After purchasing a vehicle from them, it took approximately two months and repeated phone calls to finally get our registration. We were constantly given excuses and had to keep chasing them for something that should have been handled properly. We also purchased a $2,500 warranty after being told by Mike that it would cover everything. We later found out that was not the case. Based on what we were told when we purchased the warranty, we feel we were seriously misled. The vehicle was also supposedly inspected before we purchased it, yet we discovered that the lower ball joints are bad. This raises serious questions for us about how the vehicle passed state inspection in that condition. Now we are being forced to come out of our own pockets to pay for repairs that, in our opinion, should have been addressed before the vehicle was passed for inspection and sold to us. Communication with this dealership has been terrible. Phone calls were repeatedly not returned, and we eventually found ourselves calling from different phone numbers just to get someone to answer. Even then, we continued receiving excuses instead of actual solutions. We also dealt with Shaw, the new manager, and unfortunately our experience did not improve. We were looking for answers and accountability, but instead felt like we were getting the runaround. At this point, we have reached out to the Virginia State Police regarding our concerns, and we understand that the matter is going to be investigated. We have also raised concerns about temporary tags that we believe may be being issued improperly, which we feel should be looked into by the appropriate authorities. My advice to anyone considering purchasing a vehicle from Leesport Auto Imports: DO YOUR HOMEWORK. Have the vehicle independently inspected by your own trusted mechanic before signing anything. Read every warranty document carefully and make sure you understand exactly what is and isn't covered. Don't rely solely on what you're told verbally. Based on our experience, we would never purchase another vehicle from this dealership again. The way this situation has been handled has completely destroyed our trust in the dealership. I am posting this review so other potential customers can do their research and protect themselves before purchasing a vehicle.

At all costs, avoid Leesburg Auto Import. My experience with this dealership was completely unacceptable—from what I believe was false advertising to shoddy paperwork and extremely poor professionalism. The financing bank ultimately pulled the loan, yet the dealership took the vehicle back, kept my entire down payment, and left me with nothing. I never received a single penny back. Instead of correcting the problems or taking responsibility for how the deal was handled, they simply took my money, recovered their vehicle, and put it back up for sale. They now have both the car and my down payment. What makes this even worse is that I previously helped this dealership make another sale by referring a friend who purchased a Range Rover from them. That loyalty meant absolutely nothing when I needed them to handle my situation honestly and professionally. Their reckless handling of the paperwork and their rush to complete the deal contributed to everything falling apart. Based on my experience, I would never purchase another vehicle from Leesburg Auto Import or recommend them to anyone. Protect yourself, carefully review every document, and think twice before giving this dealership any money.

Horrible experience with this so called auto dealership. I initially initiated my inquiry last week from Michigan, working alongside your representative, Rohann. After Rohann was let go from the company, my account was transitioned to Mike. Since that transition, trying to get basic questions answered about the vehicle has been an incredibly frustrating week-long ordeal. On the morning of Wednesday, July 29, I spoke with Mike and made a clear offer on the vehicle, contingent on it passing a Pre-Purchase Inspection (PPI) that I explicitly stated I would pay for entirely. At that time, your website clearly displayed three distinct price tiers for the vehicle: Market, Internet, and a Coupon price. The coupon price listed was $10,998, which formed the basis of my offer. Mike informed me that he would look into the $10k offer and reach out regarding the coordination of the PPI. Following that call, I received zero response or follow-up from Mike for the remainder of Wednesday or Thursday. Today, Friday, July 31, I called your dealership five separate times throughout the morning. Each time, I was told Mike was unavailable, and he failed to return a single call. When I called back this afternoon, I explained the ongoing situation to the gentleman who answered the phone. Rather than addressing the complete lack of communication, he immediately and dismissively stated that the car is listed for just over $12,000 on the site, and that document fees would bring the total to over $13,000. He showed absolute disregard for the fact that your website actively displayed a coupon price roughly $2,000 lower—a page which I successfully printed out and hold physical proof of.

Horrible experience with "Dealership". initially initiated my inquiry last week from my home in Michigan, working alongside your representative, Rohann. After Rohann left the company, my account was transitioned to Mike. Since that transition, trying to get basic questions answered about the vehicle has been an incredibly frustrating week-long ordeal. On the morning of Wednesday, July 29, I spoke with Mike and made a clear offer on the vehicle, contingent on it passing a Pre-Purchase Inspection (PPI) that I explicitly stated I would pay for entirely. At that time, your website clearly displayed three distinct price tiers for the vehicle: Market, Internet, and a Coupon price. The coupon price listed was $10,998, which formed the basis of my offer. Mike informed me that he would look into the $10k offer and reach out regarding the coordination of the PPI. Following that call, I received zero response or follow-up from Mike for the remainder of Wednesday or Thursday. Today, Friday, July 31, I called your dealership five separate times throughout the morning. Each time, I was told Mike was unavailable, and he failed to return a single call. When I called back this afternoon, I explained the ongoing situation to the gentleman who answered the phone. Rather than addressing the complete lack of communication, he immediately and dismissively stated that the car is listed for just over $12,000 on the site, and that document fees would bring the total to over $13,000. He showed absolute disregard for the fact that your website actively displayed a coupon price roughly $2,000 lower—a page which I successfully printed out and hold physical proof of. The treatment I have received from the sales staff throughout this entire process has easily been the worst customer service experience I have ever encountered.

My experience with Leesburg Auto Import has been very disappointing. I purchased a vehicle after raising concerns about warning lights during the test drive. I initially declined to buy the vehicle, but I decided to proceed after I was given written assurances regarding certain issues and a warranty was included with the sale. After the purchase, I experienced significant problems with the vehicle, and my warranty claim was denied. I have filed complaints with the appropriate Virginia agencies, and I have an active case pending in Loudoun County General District Court to resolve this dispute. Based on my experience, I encourage buyers to: * Carefully inspect any vehicle before purchasing. * Read every document thoroughly before signing, and consider having a lawyer review important paperwork if you have concerns. * Get all promises and repair commitments in writing. * Keep copies of all documents, text messages, and receipts. * If you believe you’ve been treated unfairly, consider contacting the appropriate Virginia consumer protection and motor vehicle agencies to understand your options.

Excellent experience at Leesburg Auto Import. Found a 2019 Audi S4 online with a great price. Salem and Mike made the process painless. They stayed late on a Friday night to get me through the paperwork and had my trade-in handled smoothly. No surprises, no upselling, just a straightforward transaction. The car is clean, drives perfectly, and was exactly what they said it was. Would buy from them again without hesitation.

Quick easy and willing to work with you. Easily one of the quickest and easiest experiences when purchasing a vehicle.