Crest Cadillac

4.9 out of 5 4.9
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

Crest Cadillac Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2007

Serving the Syracuse area, Crest Cadillac and Acura, located at 737 W. Genesee St. in Syracuse, NY, is your premier reta

...

iler of new and used Cadillac and Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

Service

Wheel Balance

$39.95 and up*

Multi-Point Inspection

Complimentary

Electrical System Diagnosis

$109

Engine Diagnosis

$109

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
269 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    April 7, 2020

    My 20 year old son needed a reliable car that he could afford. Both Dave and Greg were so kind, knowledgeable and compassionate. They truly went above... and beyond to find a solid car that he could afford. I would definitely recommend this dealership and see Dave and Greg! They will do what it takes to get you the car you need.

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    Crest Cadillac

    We¿¿¿re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and i...t makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!Crest Management, Jeffp@crestcadillac.com , 315-422-2232

  • 5.0 out of 5
    April 4, 2020

    I had a 2016 Nissan Rogue that I was having inspected in August and decided to wander to across the street to Crest to waste some time as I was looking... but not ready to buy yet. Greg came out to greet me and and just talked. I think he was the only sales person that did not try to talk me into buying on the spot. I went back in October and walked out with a 2017 XT5. The process was easy, much easier than other other dealerships. The fact that Greg never pressured me during the initial visit made me decide to go back.

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    Crest Cadillac

    We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ev...er require automotive assistance in the future, you won¿¿¿t hesitate to reach out to us.Crest Management, Jeffp@crestcadillac.com , 315-422-2232

  • June 1, 2018

    Thanks for the great service provided by the service dept. at Crest Cadillac including the shuttle ride back home, I appreciated the daily contact by Bob... Birmingham about the progression of the repairs I had requested. Thanks also to Shawn Wolfe for recommending to me they could offer a better service than a local repair shop, I was very pleasantly surprised, Sincerely Don Derby.

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    Dealer Response

    Don - Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share yo...ur feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

  • 5.0 out of 5
    March 20, 2020

    Greg Zimmer was laid back and made the transaction easy. The pricing, although not negotiable, was more than fair. vehicle I was buying was clean & ready... to go. Dealership high end & hospitable

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    Crest Cadillac

    Thank you for your marvelous review. I am pleased to hear Greg could provide you with an efficient car buying experience. Please don't hesitate to con...tact us if we can assist you with any future auto needs.Sincerely,Crest Management, Jeffp@crestcadillac.com , 315-422-2232

  • 5.0 out of 5
    March 10, 2020

    Purchased a used Toyota from Crest and Greg Zimmer as a second car/commuter scooter. Greg was professional, easy to work with, personable and did a great... job. The process was an effortless, no fuss, no muss experience. MAny of us have little time any more to play the "buy a car" game, and I appreciated the ease of the process and the quality of the used vehicle.

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    Crest Cadillac

    We appreciate you taking a moment to share your feedback with us, Nanook. It is great to hear our team could provide you with an overall positive expe...rience. Please don't hesitate to contact us if we can assist you with any future auto needs.Sincerely,Crest Management, Jeffp@crestcadillac.com , 315-422-2232

  • 5.0 out of 5
    March 9, 2020

    My first purchase from Crest Cadillac. I found the deal very transparent and easy. I felt that the salesman Greg Zimmer and the sales manager Joe found... us the exact car we wanted at the price we wanted to pay. I would definitely recommend this dealer and the sales staff.

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    Crest Cadillac

    Thank you so much for the wonderful review, Tony. We are pleased to hear Greg and Joe could provide you with a 5-star experience. Please don't hesitat...e to contact us if we can assist you with any future auto needs.Sincerely,Crest Management, Jeffp@crestcadillac.com , 315-422-2232

  • 5.0 out of 5
    March 9, 2020

    GOOD EXPERINCE FREDINLY FAST CLEAN DEALT WITH GREG ZIMMER MADE EASY TO DEAL WITH NO HASSLE VERY POSTIVE GOOD EXPERINCE CANT WAIT TO DO IT AGAIN

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    Crest Cadillac

    Thank you for the marvelous review. We are thrilled to hear everything went well for you. See you next time!Crest Management, Jeffp@crestcadillac.com ..., 315-422-2232

  • 5.0 out of 5
    March 8, 2020

    I actually did not go in to purchase that day, but my 2011 SRX started to need repairs. While waiting for the diagnosis I was window shopping and I was... approached by the salesman Greg Zimmer. I said my current car I had 9 years, but I was trying to keep it another year. He asked me what I thought about a pre-owned and offered to show me one. He told me I should trade and get the best value now on a trade with warranty on it and without repair bills. Long story short , I traded.. He was very nice, fair, and courteous.

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    Crest Cadillac

    Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we... can help you with anything else.Sincerely,Crest Management, Jeffp@crestcadillac.com , 315-422-2232

  • 5.0 out of 5
    March 8, 2020

    I came in looking for a specific used ATS that I had seen online and found it within minutes, thanks to the help of my salesman Greg Zimmer. The service... I received from not only Greg, but from the other people I had interacted with at the dealership, made this a wonderful experience for buying a car.

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    Crest Cadillac

    Thanks so much for the terrific feedback! Greg is an important member of our team and it is great to hear he could provide you with a 5-star car buyin...g experience. We hope to see you again soon.Best regards,Crest Management, Jeffp@crestcadillac.com , 315-422-2232

  • 5.0 out of 5
    March 7, 2020

    I was in the process of looking for a good used suv, happened to stop in to Crest Cadillac on a Saturday to just look around, it happened to be late in... the day, close to closing time. Greg (salesman) approached me , we talked for a few minutes, he emailed me pictures and info on there used suv in the lot. Met up with him a few days later to discuss prices and ended up buying a 2017 xt5. Greg was easy to talk with during the process. On day of delivery of vehicle he came to my house and picked me up, drove me to the dealership to get my new ride. Thanks Greg for all your help, it was a pleasure working with you.

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    Crest Cadillac

    Thank you for taking a moment to share your feedback with us. We strive to provide each of our guests with an outstanding experience and it is great t...o hear Greg could do just that. We hope you enjoy your new ride and look forward to working with you again in the future. Take care!Sincerely,Crest Management, Jeffp@crestcadillac.com , 315-422-2232

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