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Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 9:00 AM - 2:00 PM
Sun Closed
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Reviews

4.6
123 lifetime reviews. Includes reviews of Crest Cadillac from DealerRater.com
  • Fantastic service and repair!!!

    My experience with Crest Acura Collision Center was fantastic! I carelessly backed into a pole the other day and stopped by Crest the next day to ...

    Dealer Response

    Haley, thank you so much for the positive feedback, we are certainly lucky to have Fabian as part of our team. Thanks again!


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    My experience with Crest Acura Collision Center was fantastic! I carelessly backed into a pole the other day and stopped by Crest the next day to have them give me a repair estimate. Fabbio (I think was his name) was so helpful. He told me that instead of getting my bumper completely replaced for $1300 (which is half of my life savings) that since it was only cosmetic damage, he'd help me out clean it up for $300 or $400. Deal! He was able to have me come in the next day and leave with it the same day. It looked as if I had never had even backed into a pole!!! Not to mention it ended up costing under $300!!! AND they cleaned the inside and outside of the car so it looked even better than it had before my little "accident". Couldn't have left any happier. They did a fantastic job and I would recommend their services in a heartbeat!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Haley, thank you so much for the positive feedback, we are certainly lucky to have Fabian as part of our team. Thanks again!


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  • Positive Experience
    July 15, 2017

    I purchased a new CT6 2 weeks ago and worked with Steve as I have for many years. I have always found him to be very knowledgeable about the vehi...


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    I purchased a new CT6 2 weeks ago and worked with Steve as I have for many years. I have always found him to be very knowledgeable about the vehicle, all the details, helps to set the car up for my particular needs. Craig and Jim B were helpful as well. The overall experience was very favorable and the car is great.

    Does recommend this dealer

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  • Three cars and three very positive experiences

    Jim Barr and Craig Bunch have both helped me in the past when purchasing a used Cadillac and then a new Cadillac in recent years. One Sunday after...

    Dealer Response

    Jim, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!


    Show Full Review

    Jim Barr and Craig Bunch have both helped me in the past when purchasing a used Cadillac and then a new Cadillac in recent years. One Sunday afternoon, I went by the dealership to look at the cars on the lot, only to run into Craig stopping by on his day of. He took the time to walk me thru some of the cars and we made an appointment to purchase the following week. A month ago, I saw Jim Barr at a luncheon and told him about a problem I was encountering with one of the cars, this car was over it's warranty and I knew it may cost some decent money.. He had his service manager call me later that same day and schedule it in to see what the problem was. They worked with me and we came to an agreement on the service and parts price, very, very fair agreement. All I can say is,,,, These gentlemen and Crest, have offered nothing but exceptional service, above my expectations. I strongly recommend both of these gentlemen to anyone who is looking for professional and honest service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!


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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2007

Serving the Syracuse area, Crest Cadillac and Acura, located at 737 W. Genesee St. in Syracuse, NY, is your premier retailer of new and used Cadillac and Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!