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Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 9:00 AM - 2:00 PM
Sun Closed

Reviews

4.8
164 lifetime reviews. Includes reviews of Crest Cadillac from DealerRater.com
  • Fantastic service and repair!!!

    My experience with Crest Acura Collision Center was fantastic! I carelessly backed into a pole the other day and stopped by Crest the next day to ...

    Dealer Response

    Haley, thank you so much for the positive feedback, we are certainly lucky to have Fabian as part of our team. Thanks again!


    Show Full Review

    My experience with Crest Acura Collision Center was fantastic! I carelessly backed into a pole the other day and stopped by Crest the next day to have them give me a repair estimate. Fabbio (I think was his name) was so helpful. He told me that instead of getting my bumper completely replaced for $1300 (which is half of my life savings) that since it was only cosmetic damage, he'd help me out clean it up for $300 or $400. Deal! He was able to have me come in the next day and leave with it the same day. It looked as if I had never had even backed into a pole!!! Not to mention it ended up costing under $300!!! AND they cleaned the inside and outside of the car so it looked even better than it had before my little "accident". Couldn't have left any happier. They did a fantastic job and I would recommend their services in a heartbeat!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Haley, thank you so much for the positive feedback, we are certainly lucky to have Fabian as part of our team. Thanks again!


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  • Amazing experience
    November 22, 2017

    I had a great and fun time at Crest Cadillac everyone was exceptional and I???m pleased with the car so far also couldn???t beat the price.

    Crest Cadillac

    We're glad you had such a wonderful car buying experience with us! Congratulations on your new car! Please don't hesitate to reach out if there's ...


    Show Full Review

    I had a great and fun time at Crest Cadillac everyone was exceptional and I???m pleased with the car so far also couldn???t beat the price.

    Does recommend this dealer
    Crest Cadillac

    We're glad you had such a wonderful car buying experience with us! Congratulations on your new car! Please don't hesitate to reach out if there's anything additional we can do for you.


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  • Amazing customer service
    November 18, 2017

    After looking on the market for a while, I noticed crest Cadillac had the best deal. After contacting the dealership they said they would drop $50...

    Crest Cadillac

    Tmulberry, we are so pleased you enjoyed your visit to Crest Cadillac! We'll be happy to pass your kind words and five stars on to the team! Pleas...


    Show Full Review

    After looking on the market for a while, I noticed crest Cadillac had the best deal. After contacting the dealership they said they would drop $500 if I'm interested. And the price was already aggressive for the market. Not only did Tom handle everything for me but he even had David Powers help me out on his day off the close the deal. Dave Thompson was easy to talk to and made sure I was aware about the packages for my new car. They even walked me through the process of buying the car since it was my 1st car purchase. Thank you Tom, David, and Dave for your hard work!

    Does recommend this dealer
    Crest Cadillac

    Tmulberry, we are so pleased you enjoyed your visit to Crest Cadillac! We'll be happy to pass your kind words and five stars on to the team! Please don't hesitate to reach out if there's anything additional we can do for you.


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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2007

Serving the Syracuse area, Crest Cadillac and Acura, located at 737 W. Genesee St. in Syracuse, NY, is your premier retailer of new and used Cadillac and Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!