Crest Cadillac

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4.7
(310 reviews)
Visit Crest Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–6:00pm
Tuesday 8:00am–7:00pm 8:00am–6:00pm
Wednesday 8:00am–7:00pm 8:00am–6:00pm
Thursday 8:00am–7:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 454-1763 (866) 454-1763
Used (866) 973-9937 (866) 973-9937
Service (315) 400-3046 (315) 400-3046

Inventory

See all 66 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2007.
Serving the Syracuse area Crest Cadillac and Acura located at 737 W. Genesee St. in Syracuse NY is your premier retailer of new and used Cadillac and Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!

Service center

Phone number (315) 400-3046

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.7
(310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Greg Zimmer = Great Experience.

Greg Zimmer = Great Experience. If you are purchasing a car at Crest Cadillac I strongly recommend seeing Greg Zimmer. Greg exceeded my expectations based on the excellent customer service I received from him. He went above and beyond to assist us in our purchase. For example, taking my many calls on his own time (at night) at home to answer questions without rushing me or making me feel uneasy. Greg made the entire process a breeze and he is an honest salesman (which may be rare nowadays). If it was not for Greg's attitude and honesty I would more than likely not purchased this car. Also, Joe Hawelka (New Car Sales Manager) was knowledgable, Informative, and most important made me feel at ease as well with the purchase. Both Greg and Joe are the reason I would go back to Crest on my next purchase.

5.0

Greg Zimmer = Great Experience.

Greg Zimmer = Great Experience. If you are purchasing a car at Crest Cadillac I strongly recommend seeing Greg Zimmer. Greg exceeded my expectations based on the excellent customer service I received from him. He went above and beyond to assist us in our purchase. For example, taking my many calls on his own time (at night) at home to answer questions without rushing me or making me feel uneasy. Greg made the entire process a breeze and he is an honest salesman (which may be rare nowadays). If it was not for Greg's attitude and honesty I would more than likely not purchased this car. Also, Joe Hawelka (New Car Sales Manager) was knowledgable, Informative, and most important made me feel at ease as well with the purchase. Both Greg and Joe are the reason I would go back to Crest on my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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5.0

Greg Zimmer = Great Experience

If you are purchasing a car at Crest Cadillac I strongly recommend going to Greg Zimmer. Greg exceeded my expectations due to the excellent service we received from Him. He went above and beyond to assist us in our purchase. For example, taking my many calls on his own time at night at home to answer questions without rushing me or making me feel uneasy. Greg made the entire process a breeze and I can assure you he is an honest salesman (which may be rare nowadays). If it was not for Gregs attitude and honesty I would most likely not have purchased this car.

5.0

Greg Zimmer = Great Experience

If you are purchasing a car at Crest Cadillac I strongly recommend going to Greg Zimmer. Greg exceeded my expectations due to the excellent service we received from Him. He went above and beyond to assist us in our purchase. For example, taking my many calls on his own time at night at home to answer questions without rushing me or making me feel uneasy. Greg made the entire process a breeze and I can assure you he is an honest salesman (which may be rare nowadays). If it was not for Gregs attitude and honesty I would most likely not have purchased this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Greg Z was phenomenal to work with.

Greg Z was phenomenal to work with. He prides him self in going above and beyond for his customers. If you need a new vehicle reach out to Greg! He works with you and lets you move at your own pace! Truly a customer service rockstar!

5.0

Greg Z was phenomenal to work with.

Greg Z was phenomenal to work with. He prides him self in going above and beyond for his customers. If you need a new vehicle reach out to Greg! He works with you and lets you move at your own pace! Truly a customer service rockstar!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

My wife and I have been buying cars from Crest Cadillac

My wife and I have been buying cars from Crest Cadillac since 2004. Always have a good experience with the sale and service.

5.0

My wife and I have been buying cars from Crest Cadillac

My wife and I have been buying cars from Crest Cadillac since 2004. Always have a good experience with the sale and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Greg Zimmer was excellent!

Greg Zimmer was excellent! He provided information on the used car we bought, and very helpful and professional with the day of the sale and delivery. My son and I were very happy with the experience. I highly recommend both he and his dealership. Mike A. Binghamton, NY

5.0

Greg Zimmer was excellent!

Greg Zimmer was excellent! He provided information on the used car we bought, and very helpful and professional with the day of the sale and delivery. My son and I were very happy with the experience. I highly recommend both he and his dealership. Mike A. Binghamton, NY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Our experience at Crest Cadillac has exceeded

Our experience at Crest Cadillac has exceeded our expectations due to the excellent service we received from Greg Zimmer. He made the entire process so easy, answered all of our questions, described all the features and made us feel very comfortable with our choice. His personal attention to detail & the way he treats his customers shows great professionalism. Best experience we have ever had buying a vehicle.

5.0

Our experience at Crest Cadillac has exceeded

Our experience at Crest Cadillac has exceeded our expectations due to the excellent service we received from Greg Zimmer. He made the entire process so easy, answered all of our questions, described all the features and made us feel very comfortable with our choice. His personal attention to detail & the way he treats his customers shows great professionalism. Best experience we have ever had buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Greg was great to work with.

Greg was great to work with. From beginning to end, he demystified a lease buyout process, explaining every detail. I will definitely come back to Crest when I'm in the market again.

5.0

Greg was great to work with.

Greg was great to work with. From beginning to end, he demystified a lease buyout process, explaining every detail. I will definitely come back to Crest when I'm in the market again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Greg Turned a Previous bad car purchase into a very good

Greg Turned a Previous bad car purchase into a very good one.THe smoothest car purchase ive ever had

5.0

Greg Turned a Previous bad car purchase into a very good

Greg Turned a Previous bad car purchase into a very good one.THe smoothest car purchase ive ever had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

100% the best experience I have had with a dealer ever!

100% the best experience I have had with a dealer ever! Greg Zimmer is a consummate professional and a pleasure to do business with. Buying a preowned vehicle is a risk. Greg helped make what might have been an uncomfortable process seem relaxed and easy. I left happy and confident that I had purchased exactly the vehicle I wanted at a fair price and that the dealership would stand behind me. I'm a Happy Motorist!

5.0

100% the best experience I have had with a dealer ever!

100% the best experience I have had with a dealer ever! Greg Zimmer is a consummate professional and a pleasure to do business with. Buying a preowned vehicle is a risk. Greg helped make what might have been an uncomfortable process seem relaxed and easy. I left happy and confident that I had purchased exactly the vehicle I wanted at a fair price and that the dealership would stand behind me. I'm a Happy Motorist!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Offers me 55k on my 2021 f250 platinum diesel with 25k on

Offers me 55k on my 2021 f250 platinum diesel with 25k on it mean while kbb is 73-78 trade in

1.0

Offers me 55k on my 2021 f250 platinum diesel with 25k on

Offers me 55k on my 2021 f250 platinum diesel with 25k on it mean while kbb is 73-78 trade in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Unfortunately due to condition of trade and market conditions the trade value reflects current market trends for vehicle. We contacted several wholesalers trying to get you more for your trade and were able to offer you $61,000.

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