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Gerald Jones Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (71 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome service, parts and sales departments.

I have bought 3 vehicles from Gerald Jones Mazda. Wonderful staff and management. They definatley make your buying/service experiences worth your while and your wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Dealership!

Great experience every time I visit. The sales staff and service department always go above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a 2015 Mazda CX-5.

I brought my 2009 Mazda CX-7 that I bought from Gerald Jones Mazda in with a service issue. While there a 2015 Mazda CX-5 in front caught my eye and interest. Don Kittilson and Charlie Royal did a great job answering all my questions about the vehicle and made my decision easy about purchasing it. The sales process went smoothly. I am now enjoying my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The best service

100% perfect, excellent, service. the best in the world.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Done Right

Arlen and the guys did a great job on my car. They fix only what I ask them to and when one of the repairs was not to my satisfaction, they pulled it back in the shop, made the repair and then only charged me for the small part to fix the problem, which was not part of the original repair. They really did me right. Arlen was great about getting back to me and explaining everything that I had questions about. Top notch people at the service desk and in the shop. Thank you to everyone that had a part in getting my car up and moving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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car owner

I received a recall notice on my 2008 Tribute. I called and was given an appointment, The service person who greeted me was knowledgeable and got the work started quickly. They checked out the vehicle to make sure there were no other issues regarding safety and performance. They even washed the car at no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mazda service department

The service representative are always very helpful and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2007 Mazda 3

Took my car in for 60k service, a bit pricey but this was the big one for the next few years. The service fellow took good care keeping me informed every step of thee way on expense and helping me make sure I didn't spend on unnecessary repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Truck Service

Very friendly service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mazda3

Great experience, quick in and out. thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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