Reviews
Write a reviewAwesome service, parts and sales departments.
I have bought 3 vehicles from Gerald Jones Mazda. Wonderful staff and management. They definatley make your buying/service experiences worth your while and your wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Dealership!
Great experience every time I visit. The sales staff and service department always go above and beyond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a 2015 Mazda CX-5.
I brought my 2009 Mazda CX-7 that I bought from Gerald Jones Mazda in with a service issue. While there a 2015 Mazda CX-5 in front caught my eye and interest. Don Kittilson and Charlie Royal did a great job answering all my questions about the vehicle and made my decision easy about purchasing it. The sales process went smoothly. I am now enjoying my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The best service
100% perfect, excellent, service. the best in the world.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Done Right
Arlen and the guys did a great job on my car. They fix only what I ask them to and when one of the repairs was not to my satisfaction, they pulled it back in the shop, made the repair and then only charged me for the small part to fix the problem, which was not part of the original repair. They really did me right. Arlen was great about getting back to me and explaining everything that I had questions about. Top notch people at the service desk and in the shop. Thank you to everyone that had a part in getting my car up and moving.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
car owner
I received a recall notice on my 2008 Tribute. I called and was given an appointment, The service person who greeted me was knowledgeable and got the work started quickly. They checked out the vehicle to make sure there were no other issues regarding safety and performance. They even washed the car at no charge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mazda service department
The service representative are always very helpful and friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2007 Mazda 3
Took my car in for 60k service, a bit pricey but this was the big one for the next few years. The service fellow took good care keeping me informed every step of thee way on expense and helping me make sure I didn't spend on unnecessary repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck Service
Very friendly service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mazda3
Great experience, quick in and out. thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase