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Lovering Volvo Cars Concord

(596 reviews)
Visit Lovering Volvo Cars Concord
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (603) 262-3218 (603) 262-3218
Used (603) 262-3226 (603) 262-3226
Service (603) 262-3243 (603) 262-3243

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lovering Volvo Cars Concord from DealerRater.

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I would recommend this dealership to anyone.

I would recommend this dealership to anyone. Everyone I dealt with was kind, courteous and down to earth. Richard and Casey were so reasonable and treated me like a normal person, not a buyer. Very pleased with their service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My Salesman was Thomas Cain and I found him to be very

My Salesman was Thomas Cain and I found him to be very knowledgeable about the XC60 that I purchased. I would not hesitate to work with Thomas again. In addition, Lovering Concord provides exceptional service in all areas of the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I was only partially committed to buying a Volvo when I

I was only partially committed to buying a Volvo when I went to Lovering to check out the Volvos, in fact assumed I’d buy a different brand, but I bought a Volvo. Carrie Burrill’s enthusiasm and great knowledge about everything Volvo made the decision to buy a new Volvo quick & easy. It was like buying a car with a friend who just happened to know everything about Volvos. Not only do I think my decision to buy a Volvo was the right choice, I can say a day after buying it, I LOVE it! Thanks and gratitude to Carrie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Carrie Burrill was exceptional to work with and answered

Carrie Burrill was exceptional to work with and answered all our questions. She was very patient with all the questions and spent extra time helping us set up apps to my phone as well as extral time showing us all the details of the new car. First time buying a volvo after a lot of years of Toyotas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My salesman Thomas was extremely knowledgeable.

My salesman Thomas was extremely knowledgeable. He made the buying process enjoyable. He’s a real asset to the Lovering dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Purchased a 2024 Volvo Xc90 this past weekend.

Purchased a 2024 Volvo Xc90 this past weekend. I had the pleasure of working with Thomas Cain who was very accommodating and knowledgeable and truly embraces and embodies great customer service. He was very responsive and had great follow-up. I couldnt recommend him more!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a wonderful experience at Lovering with Richard and

I had a wonderful experience at Lovering with Richard and Matt! They were extremely helpful and answered all questions I had regarding the vehicle and financing options. I would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have bought cars across the country and around the

I have bought cars across the country and around the world for over 40 years. I have to say that Client Advisor Thomas Cain is among the very best at listening, explaining, and following through at all points of the process. He was absolutely fantastic at comparing models, pointing out similarities and differences, and really helping us sort out all the details of making our first Volvo purchase. I would HIGHLY recommend using Lovering in Concord and asking for Thomas. I cannot remember a time recently where I felt listened to so thoroughly by anyone in a customer-facing role.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Carrie was great to work with.

Carrie was great to work with. Patient with us goldie oldies We especially enjoyed her humor. Would recommend my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently purchased a Volvo XC60 Grey from Thomas at

I recently purchased a Volvo XC60 Grey from Thomas at Lovering Volvo. He was very kind and knowledgeable and helped with all my questions he even went as far as to help me set up the app on my phone. He also took the time to go over features and how to operate the vehicle. I would definitely recommend Thomas for your Volvo Needs. Couldn't have asked for a better Salesman!! Brian And Karen Amyot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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